Business Writing Training Course

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When creating written communications in the workplace in New Zealand, it is essential that the details of the communication be correct, while the basic layout of the document is appropriate and the essential ideas are presented logically and effectively.

The PD Training Business Essentials Writing course teaches participants how to assure the effectiveness of any type of business writing, whether its reports, proposals and even emails, and ensures documents these are written using the correct sentence structure, grammar and formatting.

Participants will learn key business writing skills like planning the document content, writing for the reader, conversational styles, the use or avoidance of industry jargon and multiple types of document styling.

Click on the buttons above to register for a public course or to get a quote for an inhouse/onsite training event at your preferred location.

Professional Business Writing training is great for all staff and more fun than you think. Attend a course today or have a trainer come to your workplace in Auckland,Christchurch or Wellington.

Contact us today for a group quote or register now into the next public course date.

Learning Outcomes
Course Outline
  • Learning Outcomes - Business Writing Training Course

    In this course participants will:
    • Understand and apply the six principles of good writing
    • Clearly define the purpose of your writing
    • Understand how your personal style influences your writing
    • Learn to write for a broad audience
    • Understand how to plan your writing
    • Explore the essential elements of language structure and grammar using plain English
    • Learn how to write concisely and persuasively to convey emotion and meaning
    • Understand the importance of editing and proof reading
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience


    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.


    Business Writing Training Course Reviews:

    "I think the trainer was fantastic. Really impressed in how she researched our work place and had examples of our letters that are sent to customers."


    "Very good course - reinforces skills and knowledge that we should all be using in formal written communication at work. Will help to lift our level of professionalism."

    Hancock Forest Management


    I have done numerous courses over the years, found this one to be excellent value.  It was relevant to my needs and done in a way that did not make anyone feel out of the picture.  Appreciated Sue's approach, but not so sure about "The Grand old Duke of York" stuff though.  Dealt with lots of aspects of business letter writing without getting bogged down. "

    Energy Direct NZ Ltd


    I think the trainer was fantastic. Really impressed in how she researched our work place and had examples of our letters that are sent to customers. What we learnt can actually be adjusted and applied to all contact with customers not just letters and emails. It seemed to take into account customer service too."

    Energy Direct NZ Ltd


    Unlike many of the courses we have, I actually enjoyed this one!  It was very relevant to all that took part and pitched at a level that was appropriate.  It was good to take away a manual that can be used as a reference guide later on."

    Hancock Forest Management


    "I haven't looked at the manual yet. I really enjoyed the training, it was thought provoking and I have already been putting what I learned into action."

    Energy Direct NZ Ltd


    "This was a very good course. Informative, engaging and fun. Our Trainer, Sue, was passionate, and enthusiastic about the material. Sue was confident in the subject matter, and approachable and friendly. She delivered the training efficiently; and encouraged group participation/discussion. Job well done."

    Energy Direct NZ Ltd


    "It was a long day for us - especially as we as a group are very active. Terry kept the class moving forward with great cheer. Everyone had a awesome day."

    Baycorp New Zealand


    "Kim kept everyone engaged. I found her easy going and the environment created meant everyone contributed during the day. There were different levels of knowledge about the topic amongst those attending. Everyone was catered for well."

    Baycorp New Zealand


    "I really enjoyed the course, I have recommended this to some of our other staff who are also looking at attending."

    Individual Course Participant


    "Great instructor. Provided good real world examples to assist with reinforcing the course content."

    Individual Course Participant


    "The course was really helpful with some useful exercises."

    "A lot of work to be packaged into three hours. Taking the time constraint into account then I think it was excellent."

    "Enjoyed the session very valuable to help me improve my writing skills"

    "Excellent introductory course. The trainer was excellent and made the training session interesting and fun."

    Taranaki DHB


    "This is not another one of those another tedious emails, but a huge acknowledgement for the amazing and empowering session you facilitated on Wednesday. (sandwich!) I came away feeling incredibly empowered and challenged to improve, really think about what I write and how I write! It was not just the writing context that challenged my perspective and way of thinking, but the confidence to believe in myself again after having worked within an environment whereby I questioned was I in the right role. So, thank you for making a difference."

    Individual Course Participant


    "Very informative trainer, the venue was great."

    Ngai Tahu


    "I found this course well worth the money and I would certain recommend this course with Terry as the trainer."

    WorkSafe New Zealand


    "Great course to attend."

    Auldhouse Auckland


    "The course went very fast which said it all about the trainer. Terry made it fun and easy to follow. Thanks Terry."

    Communio Ltd


    "The feedback from all staff was extremely positive and praised Lindsay for the excellent deliverance of the course."

    Hewison Private Wealth


    "The best part of the course was being able to select the most relative modules that applied to our roles. The trainer was very relatable, informative and helpful to every stage that group was at."

    Harbourside Church


    "Will use the information mapping, proposal formatting all round an interesting course."

    "Terry was very good at his job."



    New Zealand Government logo
    I did mention at the end of the day that this course was the most engaged I had been from start to finish in a course for a very long time.
    Careers New Zealand
    KiwiRail logo
    Appreciate the way Ian ensured that the things I wanted to learn were covered and in going through the content took time to reiterate and use personal experience for me to learn.
    Endeavour Foundation logo
    It was all very informative and very relevant to our line of work.
    Endeavour Foundation
    Endeavour Foundation logo
    Troy was great and we had a really good group. I can't wait to put things into practice.
    Endeavour Foundation
    DHL logo
    Will recommend for any supervisor or team leader with in DHL.
    DHL Supply Chain
    Mitre 10 logo
    I found the course to be thoroughly enjoyable and educational...I loved it and can't wait to put it into action. I do just wish it was longer: I enjoyed it enough to want stay and learn more for a few extra days.
    Mitre 10
    Metcash IGA logo
    I enjoyed the course and found it very useful and I aim to use it in both a professional and personal level. Thanks again Tammy was very good with her delivery and did an excellent job of keeping the group on track whilst at the same time giving everyone a fair time to ask questions. Thank you Tammy I would say the only thing negative is that everyone in the business may not get to do the course as it is invaluable, especially at this time of change.
    Metcash IGA logo
    I found the course quite interesting & fun, the instructor was very knowledgeable and very precise & well spoken, a very professional trainer, what I received from the course will be very valuable to my Everyday life, with my dealing with customers and my peers

  • Course Outline - Business Writing Training Course

    Download Business Writing Training Course Outline


    Writing is a key method of communication in personal and professional life, and for many it is a skill that requires focus, training and practice. In this Professional Business Writing Training Course in New Zealand, participants will start by reviewing some fundamentals such as spelling, grammar and punctuation.

    You will also learn how to approach the planning and preferred layout options for some of the most common business documents including emails, business letters, proposals, reports and agendas; providing that extra level of professionalism for internal and external communications.

    This is followed by some great tips and techniques for editing, proofreading and getting 360 degree feedback and input from the team. Lastly you'll learn best practice tips for printing and publishing your documents.  Don't create another stale business document, so register today and get started on your next writing project with creative confidence.


    Business Writing Training Course - Lesson 1
    Writing Basics for Professionals
    • Spelling Basics
    • Grammar Basics
    • Building a Quick Reference Guide
    Business Writing Training Course - Lesson 2
    Effective Sentence Structure
    • Sentence Structure Explained
    • Punctuation Explained
    • Sentence Variations
    Business Writing Training Course - Lesson 3
    Powerful Paragraphs
    • Parts of a Paragraph
    • Organisation Techniques
    • Paragraph Transition
    Business Writing Training Course - Lesson 4
    Business Meeting Agendas
    • Basic Format Explained
    • Choose Best Structure
    • Write the Meeting Agenda
    Business Writing Training Course - Lesson 5
    Professional Email Etiquette
    • Addressing Your Message
    • Appropriate Use of 'Urgent' Flags
    • Introduction – Body – Conclusion
    • Write Descriptive Subject Lines
    • Don’t Make Them Scroll!
    • Don’t make Them Translate
    • Don’t Use Redundant Wording
    • Readable Paragraphs
    • Salutations Explained
    • Auto Signature
    • Corporate Communications Taglines
    • Using 'Draft' Feature
    • Using 'Time Delays'
    • Grammar and Acronyms
    • Email Style
    • Choosing a Style
    • Writing the Email
    Business Writing Training Course - Lesson 6
    Writing Professional Business Letters
    • Business Letter Structure
    • Use Proper Spacing
    • Formatting and Layout
    • Write the Business Letter
    Business Writing Training Course - Lesson 7
    Business Proposals
    • Proposal Structures
    • Key Elements to Effective Proposals
    • Information Not Required
    Business Writing Training Course - Lesson 8
    Business Reports
    • Various Reports Structure
    • Key Elements of a Useful Report
    • Tables, Graphs and Images
    • Avoid Common Errors
    Business Writing Training Course - Lesson 9
    Various Other Business Documents
    • Requests for Proposals
    • Projections
    • Executive Summaries
    • Business Cases
    Business Writing Training Course - Lesson 10
    Proofreading and Editing
    • Proofreading Techniques
    • Using Peer Reviews
    • Printing and Publishing Tips

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
Not exactly what you needed? Try other courses in the Business Communication Courses Category

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Pre-Class Activities | Always Available Courseware | On Demand Support

org' ment vt. sounds like augment

1. to make greater;

2. to increase impact

Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

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