Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course
Personal assistants (PA's) and executive assistants (EA's) are some of the most important people in any organisation in Australia. This course empowers these workers with the skills and techniques to become even more efficient, productive and professional.
The PD Training Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course provides personal and executive assistants with the techniques to become well-organised, efficient and well-prepared for today’s evolving workplace. Participants in this course will enhance and develop skills like setting and managing meetings, basic project management concepts, setting priorities and communicating effectively with all levels of staff.
This practical, 1-day professional development training course provides techniques you can really use! We look forward to welcoming you to a course in Brisbane, Sydney, Melbourne, Adelaide, Canberra, Parramatta or Perth or Australia-wide.
Please click on the Public Class tab below to view our Foundation Skills for Elite Personal and Executive Assistant Skills course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Looking for something more advanced? Try the Advanced Skills for Elite PA's and Executive Assistants Course
| Course name | Length | Outline | Next class |
|---|---|---|---|
| Business Etiquette Training | 1.0 day course | June 2 | |
| Meeting Management Training | 1.0 day course | View schedule | |
| Personal Productivity Training | 1.0 day course | View schedule | |
| Professional Telephone Skills Training | 1.0 day course | June 15 | |
| Time Management Training | 1.0 day course | May 27 | |
| Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course | 1.0 day course | July 22 | |
| Foundation Skills for New HR Officers Training | 1.0 day course | View schedule | |
| Minute-taking Training | 1.0 day course | June 21 | |
| Computer Basics Foundation Training | 1.0 day course | View schedule | |
| Advanced Skills for Elite Personal and Executive Assistants | 1.0 day course | May 27 |
"A great course; the information was delivered well and the presentation kept you interested and involved."
Taranaki DHB
"Found it enjoyable, adapted course content to cater for the group."
Taranaki DHB
"...throughout the session everyone received attention and their needs or queries were dealt with patiently and thoroughly. Kathy was sensitive to each trainees needs or their hopes to take with them when they left that day. The premises were excellent. We were absolutely catered to well. (I wish we had similar facilities at our own organisation). Thank you again and I would recommend this course with Kathy as trainer to anyone who needed this preparatory aid. Thank you again."
Individual Participant
"Our trainer was amazing and really engaged all of us and showed a genuine interest in our needs, questions and situations. She was great!"
SEEK NZ Ltd
"This was an amazing course and I loved every second of it. Just what I needed and will look at coming to the Advanced Level now. Many thanks!"
Christchurch City Council
"I did really enjoy my day...My trainer was really easy to follow which was great and would stop and explain things as we needed, I was in a small group of people which was really easy to learn in."
TSB Bank
"I was very impressed. I appreciated the small groups of learners and having the opportunity to work collaboratively and independently throughout. I really enjoyed our trainer's way of teaching and found he was patient and had a laid back approachable manner. I would definitely sign up to other courses of interest."
Storypark
"I really enjoyed the course, especially because Kim was fantastic and the smaller group size made the training more fluid and less formal. This meant I felt more comfortable sharing experience and asking questions. I would 100% consider doing further courses in the future."
iSite Limited T/A QMS NZ
"I was very impressed. I appreciated the small groups of learners and having the opportunity to work collaboratively and independently throughout. I really enjoyed our trainer's way of teaching and found he was patient and had a laid back approachable manner. I would definitely sign up to other courses of interest."
Storypark
"I really enjoyed the course, especially because Kim was fantastic and the smaller group size made the training more fluid and less formal. This meant I felt more comfortable sharing experience and asking questions. I would 100% consider doing further courses in the future"
iSite Limited T/A QMS NZ
"The course was great - very lucky to have only three other participants which greatly enhanced the experience."
NZ Transport Agency
"Such a great place to train in. Trainer was very energetic and wasn't boring to listen too. I learnt a lot of things during my day there. Small group of 4 made it easier to work with and ask questions about things you didn't understand."
RCP
"I really enjoyed this course - was great to meet the other participants. The facilitator was humourous and knew his stuff. Thoroughly recommend this course to anyone."
NZ Police
Executive and/or Personal Assistants play a big role in an organisation, as they are the primary point of contact for internal and external clients and business partners. PA's and EA's perform a wide array of jobs every day such as following-up communications and schedules, managing travel and recording important meetings. Enhance your personality and job skills through enrolling in the Foundation Skills for Elite PA's training course from PD Training.
In this professional development training course, you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully. The practical skills and techniques you will learn in this course will also help you support your manager, and present 'your team of two’ as a professional, confidence-inspiring team.
Looking for something more advanced? Try the Advanced Skills for Elite PA's and Executive Assistants Course
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Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - Lesson 1
The Effective PA
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Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - Lesson 2
Your Winning Style and How Best to Communicate with Your Manager
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Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - Lesson 3
Set up for Success
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Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - Lesson 4
Working in Sync
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Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - Lesson 5
Time Management
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Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - Lesson 6
Prioritisation to Keep You on Track
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Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - Lesson 7
Meetings to Run Without a Hitch! |
Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - Lesson 8
Reflections
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When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
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Foundation Skills for PA's and Executive Assistants Training Course - Lesson 1
Getting Organised (Part 1)
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Foundation Skills for PA's and Executive Assistants Training Course - Lesson 2
Getting Organised (Part 2)
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Foundation Skills for PA's and Executive Assistants Training Course - Lesson 3
Managing Time
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Foundation Skills for PA's and Executive Assistants Training Course - Lesson 4
Getting it all Done on Time
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Foundation Skills for PA's and Executive Assistants Training Course - Lesson 5
Special Tasks
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Foundation Skills for PA's and Executive Assistants Training Course - Lesson 6
Verbal Communication skills
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Foundation Skills for PA's and Executive Assistants Training Course - Lesson 7
Non-Verbal Communication skills
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Foundation Skills for PA's and Executive Assistants Training Course - Lesson 8
Empowering Yourself
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Foundation Skills for PA's and Executive Assistants Training Course - Lesson 9
The Team of Two
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Foundation Skills for PA's and Executive Assistants Training Course - Lesson 10
Taking Care of Yourself
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At your workplace
In our Training Rooms
In our Online Training Room
Dealing with Email