Personal assistants (PA's) and Executive Assistants (EA's) in New Zealand are some of the most important people in any organisation. This course empowers your executive, personal assistant with the skills and techniques to become even more efficient, productive and professional.

The PD Training Foundation Skills for Elite Personal and Executive Assistants Training Course provides personal assistants with the techniques to become well-organised, efficient and well-prepared for today’s evolving workplace. Participants in this course will enhance and develop their skills to communicate effectively with all levels of staff.

Learn key skills like managing meetings and travel itineraries, managing conflict, the basics of reading and using body language, basic project management skills, active listening techniques and more.

This practical training course provides techniques you can really use! We look forward to welcoming you to a course in Auckland, Christchurch or Wellington, New Zealand.

Advanced Skills for Personal and Executive Assistants Training Course

Foundation Skills for Elite Personal and Executive Assistants Training Course

Download Foundation Skills Training for Elite Personal and Executive Assistants Course Outline

Training courses for Administration

Course name	Length	Next class
Business Etiquette Training	1.0 day course	February 2
Meeting Management Training	1.0 day course
Personal Productivity Training	1.0 day course
Professional Telephone Skills Training	1.0 day course	February 18
Time Management Training	1.0 day course	January 13
Foundation Skills Training for Elite Personal and Executive Assistants	1.0 day course	December 15
Foundation Skills for New HR Officers Training	1.0 day course	May 28
Minute-taking Training	1.0 day course	January 26
Computer Basics Foundation Training	1.0 day course
Advanced Skills for Elite Personal and Executive Assistants	1.0 day course	December 16

4.73 out of 5 from 70 responses

Your Learning Outcomes
Foundation Skills for Elite Personal and Executive Assistants Training Course

In this course, participants will learn how to:

Become highly organised using smart, efficient systems
Learn to manage time more effectively & strategically
Master prioritisation of time, complete all important tasks and help their manager do the same
Learn highly effective verbal and nonverbal communication techniques
Become more proactive and empowered in their role
Learn to communicate more effectively with their manager
Gain an insight into the importance of caring for themselves
Learn how to make the most of their 'Team of Two'

Duration: 1.0 day course

Reviews

Foundation Skills for Elite Personal and Executive Assistants Training Course Reviews:

"A great course; the information was delivered well and the presentation kept you interested and involved."

Taranaki DHB

"Found it enjoyable, adapted course content to cater for the group."

Taranaki DHB

"...throughout the session everyone received attention and their needs or queries were dealt with patiently and thoroughly. Kathy was sensitive to each trainees needs or their hopes to take with them when they left that day. The premises were excellent. We were absolutely catered to well. (I wish we had similar facilities at our own organisation). Thank you again and I would recommend this course with Kathy as trainer to anyone who needed this preparatory aid. Thank you again."

Individual Participant

"Our trainer was amazing and really engaged all of us and showed a genuine interest in our needs, questions and situations. She was great!"

SEEK NZ Ltd

"This was an amazing course and I loved every second of it. Just what I needed and will look at coming to the Advanced Level now. Many thanks!"

Christchurch City Council

"I did really enjoy my day...My trainer was really easy to follow which was great and would stop and explain things as we needed, I was in a small group of people which was really easy to learn in."

TSB Bank

"I was very impressed. I appreciated the small groups of learners and having the opportunity to work collaboratively and independently throughout. I really enjoyed our trainer's way of teaching and found he was patient and had a laid back approachable manner. I would definitely sign up to other courses of interest."

Storypark

"I really enjoyed the course, especially because Kim was fantastic and the smaller group size made the training more fluid and less formal. This meant I felt more comfortable sharing experience and asking questions. I would 100% consider doing further courses in the future."

iSite Limited T/A QMS NZ

Storypark

iSite Limited T/A QMS NZ

"The course was great - very lucky to have only three other participants which greatly enhanced the experience."

NZ Transport Agency

"Such a great place to train in. Trainer was very energetic and wasn't boring to listen too. I learnt a lot of things during my day there. Small group of 4 made it easier to work with and ask questions about things you didn't understand."

RCP

"I really enjoyed this course - was great to meet the other participants. The facilitator was humourous and knew his stuff. Thoroughly recommend this course to anyone."

NZ Police

Jess was fantastic, she made us all feel welcomed and we all learned loads. Couldn't have asked for a better trainer or a group of people to do the course with.
Lend Lease

What an amasing trainer. I very much admire her knowledge, experience and teaching approach. The course exceeded my expectations as it was tailored to each of our individual needs. It was great to have such a small class to share experiences and areas for development. I learnt so much not only from the trainer but also from the other women participating in the course. I would recommend to anyone.
Count Financial

Great day, picked up on some important things that I was not doing in my workplace and which I am going to be initiating into my position, a great day with interaction, great presenter which certainly makes a difference and keeps you interested.
Country Fire Authority

Very comprehensive course, the trainer was excellent and very enthusiastic.
Margan Pastoral Company

I thoroughly enjoyed this course and found it greatly beneficial.
ANSALDO-STS

It was a very practical and well delivered course which I thoroughly enjoyed. I have taken back some excellent ideas to improve my performance in the workplace. Thanks very much!
Velocity Energy

I loved that the course was interactive. Annette was an amasing trainer. I would recommend this course to all Assistants within our organisation. I also would like to further developed my career, which means I will be in contact in a few months to look at other course on offer. Regards, Antoinette
QR National

Great Course, learnt some very useful tips.
Stihl Ltd

Many thanks - the experience has been very positive and we would certainly send personnel to your training courses as needed.
AMES

Clarissa has mentioned the course was fantastic. She really enjoyed the way the course was delivered and has suggested TML use your services in the future.
Trilby Misso Lawyers

Course Outline
Foundation Skills for Elite Personal and Executive Assistants Training Course

Download Foundation Skills Training for Elite Personal and Executive Assistants Course Outline

Foreword:

EA's and Personal Assistant play a big role in an organisation in New Zealand, as they are the primary point of contact for internal and external clients and business partners. PA's perform a wide array of jobs each work day, such as following-up communications and schedules, managing meetings and recording important meetings minutes. Enhance your personality and job skills through enrolling in the Foundation Skills for Elite PA's and EA's training course from PD Training.

In this Foundation Skills for Elite PA's and EA's Training Course you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.

The practical skills and techniques you will learn in this course will help you support your manager, and present 'your team of two’ as a professional, confidence-inspiring team.

Advanced Skills for Elite Personal Assistants and EA's Training Course

Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 1 The Effective PA Welcome The skills and attributes of an effective PA/EA Role Defined Reflection	Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 2 Your winning style and how best to communicate with your Manager Step 1: LDP Review – Communication Evolution Tool Understanding the Counsellor Understanding the Coach Understanding the Driver Understanding the Advisor Step 2: Adapt your Approach to be effective Do’s and Don’ts when interacting with the Counsellor Planning my future Communication strategies with “Counsellor’s” Do’s and Don’ts when interacting with the Coach Planning my future Communication strategies with “Coach’s” Do’s and Don’ts when interacting with the Driver Planning my future Communication strategies with “Driver’s” Do’s and Don’ts when interacting with the Advisor Planning my future Communication strategies with “Advisor’s” Reflection
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 3 Set up for Success Your Web of Influence Key Personnel in Depth Template Management (PIT) Personal Information Template Reflection	Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 4 Working in Sync Email Management Email Etiquette Create the email however direct replies to someone else Manage your inbox Follow the READ principle and stay on top of your email Manage your inbox with Flags and Rules Reflection
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 5 Time Management Block out times for your Manager Organised Review and Preparation Times Reflection	Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 6 Prioritisation to keep you on Track That’s a WRAP – getting it all done on time WRAP Technique Ranking Priorities Anticipating Time for Tasks – using PERT Beyond Goal Setting The SMARTR Framework Writing SMARTR Goals -- Template SMARTR Goal Template Additional Tips Goals Deconstructed Reconstruct your SMART goal Reflection
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 7 Meetings to run without a Hitch! Meeting Checklist Meeting Checklist Template Agenda Creation Meeting Agenda Template Keep the meeting on time - planned time interrupters Minute Taking that you can understand Composing your Minutes What can you do to help yourself? Reflection	Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 8 Reflections Create an Action Plan Accountability = Action

In-House Training We’ll focus on what matters most to you and tailor to your context

Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator

3-hour Power Sessions

Full-day training

Conferences

At your workplace

In our Training Rooms

In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Generates Sign in Sheet

(So you don’t have to)

Generates Branded Flyer

If you if you want to ‘promote’ internally

PDF’s of Certificates

(can be co-branded with your logo)

Collects and Reports feedback

(So you don’t have to)

Complete Results Dashboard

(including trainer insights)

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? Our system and expert consultants support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Foundation Skills for Elite Personal and Executive Assistants Training Course

Details:

Small classes, average 5 people, max 16
Certificate of Completion (always available in the App)
Comprehensive courseware as books (& available in the App)
Live online interactive session with an expert trainer
Prices excl. GST

Questions:

Phone: 09 884 0762
Email: [email protected]

$100 Discount!

Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)

Looking for a full-day course in a physical room? Check the calendars in Aus and NZ

Online Course	Date 1	Date 2	Date 3	Date 4
Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - 3hours Time: 12:00 PM - 3:00 PM NZST	December 4 $450.00 Filling fast	December 14 $450.00 Filling fast	January 13 $450.00 Filling fast	February 26 $450.00 Filling fast

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

learn more about orgmenta

Public Class Dates for
Foundation Skills for Elite Personal and Executive Assistants Training Course

Details:

Time: 09:00 AM - 04:30 PM
Small classes, average 5 people, max 16
Prices excl. GST
Lunch and refreshments included
Pay on Invoice or by Credit Card

Questions:

Phone: 09 884 0762
Email: [email protected]

Certificate of Completion (always available in the App)
Comprehensive courseware as books (& available in the App)

UNLIMITED TRAINING FOR AN
ENTIRE YEAR FOR LESS THAN THE
COST OF 3 DAYS OF TRAINING
learn more

Location	Date 1	Date 2	Date 3	Date 4
Auckland Auldhouse Computer Training, Three Lamps , 338 Ponsonby Road Ponsonby NZ 1011	December 15 1.0 day course $695.00 Filling fast	January 13 1.0 day course $695.00 Filling fast	February 26 1.0 day course $695.00 Filling fast	March 9 1.0 day course $695.00 Filling fast
Wellington Auldhouse, JacksonStone House, , Level 8, 11 Hunter Street Wellington NZ 6011	December 15 1.0 day course $695.00 Filling fast	January 13 1.0 day course $695.00 Filling fast	February 26 1.0 day course $695.00 Filling fast	March 9 1.0 day course $695.00 Filling fast
Christchurch Auldhouse, 13 Stanley Street, Sydenham Christchurch NZ 8023	December 15 1.0 day course $695.00 Filling fast	January 13 1.0 day course $695.00 Filling fast	February 26 1.0 day course $695.00 Filling fast	March 9 1.0 day course $695.00 Filling fast

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

learn more about orgmenta

Not exactly what you needed? Try other courses in the Administration Courses Category

Your Learning Outcomes Foundation Skills for Elite Personal and Executive Assistants Training Course

Reviews

Foundation Skills for Elite Personal and Executive Assistants Training Course Reviews:

"A great course; the information was delivered well and the presentation kept you interested and involved."

Taranaki DHB

Course Outline Foundation Skills for Elite Personal and Executive Assistants Training Course

Foreword:

In-House Training We’ll focus on what matters most to you and tailor to your context

Live Online or Hybrid Class Tailored to Your Needs

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

We’ll make things easier so you can focus on adding more value

What are people going to do differently?

Want to get clear on impacts and measure success? Our system and expert consultants support you.

Do you already have a training management system and wish they were automatically up to date?

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for Foundation Skills for Elite Personal and Executive Assistants Training Course

Details:

Questions:

When you book a Public Class with PD Training you can expect:

Public Class Dates for Foundation Skills for Elite Personal and Executive Assistants Training Course

Details:

Questions:

When you book a Public Class with PD Training you can expect:

Your Learning Outcomes
Foundation Skills for Elite Personal and Executive Assistants Training Course

Course Outline
Foundation Skills for Elite Personal and Executive Assistants Training Course

Public Class Dates for
Foundation Skills for Elite Personal and Executive Assistants Training Course

Public Class Dates for
Foundation Skills for Elite Personal and Executive Assistants Training Course