Foundation Skills Training for Elite Personal and Executive Assistants Course
Personal assistants (PA's) and Executive Assistants (EA's) in New Zealand are some of the most important people in any organisation. This course empowers your executive, personal assistant with the skills and techniques to become even more efficient, productive and professional.
The PD Training Foundation Skills for Elite Personal and Executive Assistants Training Course provides personal assistants with the techniques to become well-organised, efficient and well-prepared for today’s evolving workplace. Participants in this course will enhance and develop their skills to communicate effectively with all levels of staff.
Learn key skills like managing meetings and travel itineraries, managing conflict, the basics of reading and using body language, basic project management skills, active listening techniques and more.
This practical training course provides techniques you can really use! We look forward to welcoming you to a course in Auckland, Christchurch or Wellington, New Zealand.
Contact us today for a group quote or register now into the next public course date.
Advanced Skills for Personal and Executive Assistants Training Course
| Course name | Length | Outline | Next class |
|---|---|---|---|
| Business Etiquette Training | 1.0 day course |
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June 5 |
| Meeting Management Training | 1.0 day course |
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| Personal Productivity Training | 1.0 day course |
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| Professional Telephone Skills Training | 1.0 day course |
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June 16 |
| Time Management Training | 1.0 day course |
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May 29 |
| Foundation Skills Training for Elite Personal and Executive Assistants | 1.0 day course |
|
May 25 |
| Foundation Skills for New HR Officers Training | 1.0 day course |
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May 29 |
| Minute-taking Training | 1.0 day course |
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May 6 |
| Computer Basics Foundation Training | 1.0 day course |
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| Advanced Skills for Elite Personal and Executive Assistants | 1.0 day course |
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May 26 |
In this course, participants will learn how to:
Every time you book with us we help give access to life changing education, meals and resources to someone around the world. So far we have made 14,652 giving impacts on our clients behalf.
"A great course; the information was delivered well and the presentation kept you interested and involved."
Taranaki DHB
"Found it enjoyable, adapted course content to cater for the group."
Taranaki DHB
"...throughout the session everyone received attention and their needs or queries were dealt with patiently and thoroughly. Kathy was sensitive to each trainees needs or their hopes to take with them when they left that day. The premises were excellent. We were absolutely catered to well. (I wish we had similar facilities at our own organisation). Thank you again and I would recommend this course with Kathy as trainer to anyone who needed this preparatory aid. Thank you again."
Individual Participant
"Our trainer was amazing and really engaged all of us and showed a genuine interest in our needs, questions and situations. She was great!"
SEEK NZ Ltd
"This was an amazing course and I loved every second of it. Just what I needed and will look at coming to the Advanced Level now. Many thanks!"
Christchurch City Council
"I did really enjoy my day...My trainer was really easy to follow which was great and would stop and explain things as we needed, I was in a small group of people which was really easy to learn in."
TSB Bank
"I was very impressed. I appreciated the small groups of learners and having the opportunity to work collaboratively and independently throughout. I really enjoyed our trainer's way of teaching and found he was patient and had a laid back approachable manner. I would definitely sign up to other courses of interest."
Storypark
"I really enjoyed the course, especially because Kim was fantastic and the smaller group size made the training more fluid and less formal. This meant I felt more comfortable sharing experience and asking questions. I would 100% consider doing further courses in the future."
iSite Limited T/A QMS NZ
"I was very impressed. I appreciated the small groups of learners and having the opportunity to work collaboratively and independently throughout. I really enjoyed our trainer's way of teaching and found he was patient and had a laid back approachable manner. I would definitely sign up to other courses of interest."
Storypark
"I really enjoyed the course, especially because Kim was fantastic and the smaller group size made the training more fluid and less formal. This meant I felt more comfortable sharing experience and asking questions. I would 100% consider doing further courses in the future"
iSite Limited T/A QMS NZ
"The course was great - very lucky to have only three other participants which greatly enhanced the experience."
NZ Transport Agency
"Such a great place to train in. Trainer was very energetic and wasn't boring to listen too. I learnt a lot of things during my day there. Small group of 4 made it easier to work with and ask questions about things you didn't understand."
RCP
"I really enjoyed this course - was great to meet the other participants. The facilitator was humourous and knew his stuff. Thoroughly recommend this course to anyone."
NZ Police
Download Foundation Skills Training for Elite Personal and Executive Assistants Course Outline
EA's and Personal Assistant play a big role in an organisation in New Zealand, as they are the primary point of contact for internal and external clients and business partners. PA's perform a wide array of jobs each work day, such as following-up communications and schedules, managing meetings and recording important meetings minutes. Enhance your personality and job skills through enrolling in the Foundation Skills for Elite PA's and EA's training course from PD Training.
In this Foundation Skills for Elite PA's and EA's Training Course you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.
The practical skills and techniques you will learn in this course will help you support your manager, and present 'your team of two’ as a professional, confidence-inspiring team.
Advanced Skills for Elite Personal Assistants and EA's Training Course
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 1
The Effective PA
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 2
Your winning style and how best to communicate with your Manager
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 3
Set up for Success
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 4
Working in Sync
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 5
Time Management
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 6
Prioritisation to keep you on Track
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 7
Meetings to run without a Hitch! |
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 8
Reflections
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We're flexible and will always work with you to get the best outcome and learner experience.
Let's discuss the best option for you, and how to get maximise outcomes in the shortest amount of time.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you if you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
UNLIMITED TRAINING FOR AN
ENTIRE YEAR FOR LESS THAN THE
COST OF 3 DAYS OF TRAINING
learn more
| Location | Date 1 | Date 2 | Date 3 | Date 4 |
|---|---|---|---|---|
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Auckland
Auldhouse Computer Training, Three Lamps , 338 Ponsonby Road Ponsonby NZ 1011
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May 25
1.0 day course
$695.00
Filling fast
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July 23
1.0 day course
$695.00
Filling fast
|
September 7
1.0 day course
$695.00
Filling fast
|
November 19
1.0 day course
$695.00
Filling fast
|
|
Wellington
Auldhouse, JacksonStone House, , Level 8, 11 Hunter Street Wellington NZ 6011
|
May 25
1.0 day course
$695.00
Filling fast
|
July 23
1.0 day course
$695.00
Filling fast
|
September 7
1.0 day course
$695.00
Filling fast
|
November 19
1.0 day course
$695.00
Filling fast
|
|
Christchurch
Auldhouse, 13 Stanley Street, Sydenham Christchurch NZ 8023
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May 25
1.0 day course
$695.00
Filling fast
|
July 23
1.0 day course
$695.00
Filling fast
|
September 7
1.0 day course
$695.00
Filling fast
|
November 19
1.0 day course
$695.00
Filling fast
|
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
Pre course activity & chat with the trainer about personal learning goals
At the course conclusion participants are encouraged to add an action plan and select an accountability buddy
We welcome your participants for Refresher Training on our public classes at no cost for 12-months (subject to availability)
All made easy via our orgmenta participant app
Designed to be easy to use for Team Leaders, Managers, Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course.
When you choose this option, we provide your nominated Learning Champions with a 90-minute session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand alone lunch 'n' learn sessions.
Make it Stick packs are available for all PDT Signature Series courses.
Our Trainers can come back onsite and run coaching and reinforcment sessions for your team members. These sessions are most commonly 90-minutes long, and are designed to help people share and collaborate, helping them gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change.
Our purpose is to deliver lasting impact, and we believe this is a powerful step in achieving lasting change, so to encourage you to give your people that extra opportunity to really see change, if you book a follow up session within 90-days of the original course date, we’ll come back onsite for 1/2 price.
Many of the 'aha' moments in courses can come from the increased awareness of ourselves and our colleagues, these come through the REACH Profiles that is integrated into many of our courses.
The insights lead us to better recognise our tendencies and strengths, understand how to be more mindful of adapting to the needs and preferences of our team and our customers.
The insights are put into practice by appreciating the benefits of our diversity and either learning to adapt or implementing a strengths-based management approach.
We have a great range of high quality products that can keep these impactful moments top of mind back in the workplace.
The REACH Team Visualizer/Reminder can be used in multiple ways in both training and in the office. When displayed in a high traffic area REACH will be kept top of mind. Below are guidelines for use of the REACH Team Visualizer / Reminder which is also in downloadable format.
The REACH Team Visualizer / Reminder comes in two sizes of A0 841 x 1189 mm and A1 594 x 841 mm and is made from a sturdy 5mm corflute.
REACH to my Team Visualizer / Reminder guidelines for use
REACH Cubes are designed to build empathy and grow an appreciation for thinking differently. They encourage productive and positive interactions in the workplace, workshop or personal development sessions. They can be used in any creative way to grow REACH and below we have provided two recommended activities for use. The REACH Cubes pack comes with 4 REACH Cubes one representing each REACH Quadrant. Each REACH Cube is 7.5 cm squared and are made from durable EVA Foam.
When people are participating in activities during REACH workshops, training or personal development sessions provide each participant with a REACH Cube and ask them to complete the activity or interaction Thinking and Behaving based on what REACH Cube was provided to them.
Are they the Advisor focused on detail and doing?
or a Coach focused on People and Action?
This brings a whole new level of empathy building and appreciation for the strength of thinking differently.
After REACH has been introduced using the REACH Training continue to keep REACH alive in the workplace by providing each person with a set of 4 REACH cubes to take back to their work space.
Personal REACH and the REACH of their colleagues can be grown by using these cubes on a regular basis with these great ideas:
Stack your REACH Cubes on your desk and on top of the stack place the cube that is reflecting your current REACH zone. Ensure that you have the side that says “Thanks for dropping by, right now I am in my __________ quadrant” facing outward so those approaching your work space know how you are feeling and acting at that current time. This is designed to help those around you recognise different behaviours/responses they may or may not receive from you based on the situation and REACH zone.
Use your REACH Cubes to be mindful of your interactions with others. Whilst interacting use the cubes to review your behaviours and actions. Take up the cube of the quadrant you currently feel you are in and review these sides: Think before I act: Is this what I need to be right now? Flip the cube over to the side of the profile overview and think about the style in which you are Communicating, Conflict-handling, Delegating etc. Is this what you need to be to REACH the person you are interacting with? If not find the REACH Cube that best suits the situation and maximises your REACH with that person and use the profile overview to help guide your interaction.
Download REACH Cubes Activity FileLearn to REACH Labels are a great low-cost substitute for the REACH Caps or REACH Cubes or the more physically interactive REACH Floor Mat. They work well in small and large team activities and can be used as a quick way to identify how others act and think through a different quadrant that is not theirs. They can learn to appreciate the different communication, conflict handling, delegating, planning and learning styles of others and through this increase their REACH.
The REACH Labels are made of a high quality fabric sticky labels that are designed to last all day training sessions.
These work well after training when stuck to people’s monitors or workstations.
View all of the REACH Training and reinforcement products Here
At your workplace
In our Training Rooms
In our Online Training Room
