Foundation Skills Training for Elite Personal and Executive Assistants Course in Auckland, Wellington, Christchurch

Personal assistants (PA's) and Executive Assistants (EA's) in New Zealand are some of the most important people in any organisation. This course empowers your executive, personal assistant with the skills and techniques to become even more efficient, productive and professional.

The PD Training Foundation Skills for Elite Personal and Executive Assistants Training Course provides personal assistants with the techniques to become well-organised, efficient and well-prepared for today’s evolving workplace. Participants in this course will enhance and develop their skills to communicate effectively with all levels of staff.

Learn key skills like managing meetings and travel itineraries, managing conflict, the basics of reading and using body language, basic project management skills, active listening techniques and more.

This practical training course provides techniques you can really use! We look forward to welcoming you to a course in Auckland, Christchurch or Wellington, New Zealand.

Advanced Skills for Personal and Executive Assistants Training Course

Download Foundation Skills for Elite Personal and Executive Assistants Training Course Outline

Training courses for Administration

Course name	Length	Next class
Advanced Skills for Elite Personal and Executive Assistants	1 day course	Dec 17
Business Etiquette Training Course	1 day course	Feb 4
Computer Basics Foundation Training Course	1 day course
Foundation Skills for New HR Officers Training Course	1 day course	Dec 4
Foundation Skills for Elite Personal and Executive Assistants Training Course	1 day course	Dec 16
Meeting Management Training Course	1 day course
Minute-taking Training Course	1 day course	Dec 4
Personal Productivity Training Course	1 day course	Nov 26
Professional Telephone Skills Training Course	1 day course	Dec 6
Time Management Training Course	1 day course	Nov 27

Learning Outcomes - Foundation Skills for Elite Personal and Executive Assistants Training Course

In this course, participants will learn how to:
- Become highly organised using smart, efficient systems
- Learn to manage time more effectively & strategically
- Master prioritisation of time, complete all important tasks and help their manager do the same
- Learn highly effective verbal and nonverbal communication techniques
- Become more proactive and empowered in their role
- Learn to communicate more effectively with their manager
- Gain an insight into the importance of caring for themselves
- Learn how to make the most of their 'Team of Two'
Duration: 1 day course

The best adult learning experience

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The best adult learning experience
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PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.
Reviews

Foundation Skills for Elite Personal and Executive Assistants Training Course Reviews:

"A great course; the information was delivered well and the presentation kept you interested and involved."

Taranaki DHB

"Found it enjoyable, adapted course content to cater for the group."

Taranaki DHB

"...throughout the session everyone received attention and their needs or queries were dealt with patiently and thoroughly. Kathy was sensitive to each trainees needs or their hopes to take with them when they left that day. The premises were excellent. We were absolutely catered to well. (I wish we had similar facilities at our own organisation). Thank you again and I would recommend this course with Kathy as trainer to anyone who needed this preparatory aid. Thank you again."

Individual Participant

"Our trainer was amazing and really engaged all of us and showed a genuine interest in our needs, questions and situations. She was great!"

SEEK NZ Ltd

"This was an amazing course and I loved every second of it. Just what I needed and will look at coming to the Advanced Level now. Many thanks!"

Christchurch City Council

"I did really enjoy my day...My trainer was really easy to follow which was great and would stop and explain things as we needed, I was in a small group of people which was really easy to learn in."

TSB Bank

"I was very impressed. I appreciated the small groups of learners and having the opportunity to work collaboratively and independently throughout. I really enjoyed our trainer's way of teaching and found he was patient and had a laid back approachable manner. I would definitely sign up to other courses of interest."

Storypark

"I really enjoyed the course, especially because Kim was fantastic and the smaller group size made the training more fluid and less formal. This meant I felt more comfortable sharing experience and asking questions. I would 100% consider doing further courses in the future."

iSite Limited T/A QMS NZ

"I was very impressed. I appreciated the small groups of learners and having the opportunity to work collaboratively and independently throughout. I really enjoyed our trainer's way of teaching and found he was patient and had a laid back approachable manner. I would definitely sign up to other courses of interest."

Storypark

"I really enjoyed the course, especially because Kim was fantastic and the smaller group size made the training more fluid and less formal. This meant I felt more comfortable sharing experience and asking questions. I would 100% consider doing further courses in the future"

iSite Limited T/A QMS NZ

"The course was great - very lucky to have only three other participants which greatly enhanced the experience."

NZ Transport Agency

"Such a great place to train in. Trainer was very energetic and wasn't boring to listen too. I learnt a lot of things during my day there. Small group of 4 made it easier to work with and ask questions about things you didn't understand."

RCP

"I really enjoyed this course - was great to meet the other participants. The facilitator was humourous and knew his stuff. Thoroughly recommend this course to anyone."

NZ Police

Jess was fantastic, she made us all feel welcomed and we all learned loads. Couldn't have asked for a better trainer or a group of people to do the course with.
Lend Lease

What an amasing trainer. I very much admire her knowledge, experience and teaching approach. The course exceeded my expectations as it was tailored to each of our individual needs. It was great to have such a small class to share experiences and areas for development. I learnt so much not only from the trainer but also from the other women participating in the course. I would recommend to anyone.
Count Financial

Great day, picked up on some important things that I was not doing in my workplace and which I am going to be initiating into my position, a great day with interaction, great presenter which certainly makes a difference and keeps you interested.
Country Fire Authority

Very comprehensive course, the trainer was excellent and very enthusiastic.
Margan Pastoral Company

I thoroughly enjoyed this course and found it greatly beneficial.
ANSALDO-STS

It was a very practical and well delivered course which I thoroughly enjoyed. I have taken back some excellent ideas to improve my performance in the workplace. Thanks very much!
Velocity Energy

I loved that the course was interactive. Annette was an amasing trainer. I would recommend this course to all Assistants within our organisation. I also would like to further developed my career, which means I will be in contact in a few months to look at other course on offer. Regards, Antoinette
QR National

Great Course, learnt some very useful tips.
Stihl Ltd

Many thanks - the experience has been very positive and we would certainly send personnel to your training courses as needed.
AMES

Clarissa has mentioned the course was fantastic. She really enjoyed the way the course was delivered and has suggested TML use your services in the future.
Trilby Misso Lawyers

Course Outline - Foundation Skills for Elite Personal and Executive Assistants Training Course

Download Foundation Skills for Elite Personal and Executive Assistants Training Course Outline

Foreword:

EA's and Personal Assistant play a big role in an organisation in New Zealand, as they are the primary point of contact for internal and external clients and business partners. PA's perform a wide array of jobs each work day, such as following-up communications and schedules, managing meetings and recording important meetings minutes. Enhance your personality and job skills through enrolling in the Foundation Skills for Elite PA's and EA's training course from PD Training.

In this Foundation Skills for Elite PA's and EA's Training Course you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.

The practical skills and techniques you will learn in this course will help you support your manager, and present 'your team of two’ as a professional, confidence-inspiring team.

Advanced Skills for Elite Personal Assistants and EA's Training Course

Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 1 The Effective PA Welcome The skills and attributes of an effective PA/EA Role Defined Reflection	Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 2 Your winning style and how best to communicate with your Manager Step 1: LDP Review – Communication Evolution Tool Understanding the Counsellor Understanding the Coach Understanding the Driver Understanding the Advisor Step 2: Adapt your Approach to be effective Do’s and Don’ts when interacting with the Counsellor Planning my future Communication strategies with “Counsellor’s” Do’s and Don’ts when interacting with the Coach Planning my future Communication strategies with “Coach’s” Do’s and Don’ts when interacting with the Driver Planning my future Communication strategies with “Driver’s” Do’s and Don’ts when interacting with the Advisor Planning my future Communication strategies with “Advisor’s” Reflection
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 3 Set up for Success Your Web of Influence Key Personnel in Depth Template Management (PIT) Personal Information Template Reflection	Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 4 Working in Sync Email Management Email Etiquette Create the email however direct replies to someone else Manage your inbox Follow the READ principle and stay on top of your email Manage your inbox with Flags and Rules Reflection
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 5 Time Management Block out times for your Manager Organised Review and Preparation Times Reflection	Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 6 Prioritisation to keep you on Track That’s a WRAP – getting it all done on time WRAP Technique Ranking Priorities Anticipating Time for Tasks – using PERT Beyond Goal Setting The SMARTR Framework Writing SMARTR Goals -- Template SMARTR Goal Template Additional Tips Goals Deconstructed Reconstruct your SMART goal Reflection
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 7 Meetings to run without a Hitch! Meeting Checklist Meeting Checklist Template Agenda Creation Meeting Agenda Template Keep the meeting on time - planned time interrupters Minute Taking that you can understand Composing your Minutes What can you do to help yourself? Reflection	Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 8 Reflections Create an Action Plan Accountability = Action

In-House Training

Clients and testimonials

In-House training benefits:

Flexible length - sessions as short as 1-hour
Cost effective - great group pricing
Greatest impact in the shortest time
Excellent Team Building Opportunity
Certificate of Completion (always available in the App)
Comprehensive courseware as books (& available in the App)

09 884 0762

Group Training

My Free Quote

Delivery Options for In-house training

1-hour Motivator

3-hour Power Sessions

Full-day training

Conferences

Choose the Training Location

At your workplace

In our Training Rooms

In our Online Training Room

You can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

1/2 Price Coaching

We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

learn more about orgmenta

Public Class Dates for Foundation Skills for Elite Personal and Executive Assistants Training Course

Details:

Time: 9:00 AM - 4:30 PM
Small classes, average 5 people, max 16
Prices excl. GST
Lunch and refreshments included
Pay on Invoice or by Credit Card

Questions:

Phone: 09 884 0762
Email: enquiries@pdtraining.co.nz

Certificate of Completion (always available in the App)
Comprehensive courseware as books (& available in the App)

Location	Date 1	Date 2	Date 3	Date 4
Auckland 338 Ponsonby Road Ponsonby NZ 1011	Dec 16 1 day course $695.00 Click to book Filling fast	Jan 15 1 day course $695.00 Click to book Filling fast	Feb 28 1 day course $695.00 Click to book Filling fast	Mar 9 1 day course $695.00 Click to book Filling fast
Wellington Level 8, 11 Hunter Street Wellington NZ 6011	Dec 16 1 day course $695.00 Click to book Filling fast	Jan 15 1 day course $695.00 Click to book Filling fast	Feb 28 1 day course $695.00 Click to book Filling fast	Mar 9 1 day course $695.00 Click to book Filling fast
Christchurch 13 Stanley Street, Sydenham Christchurch NZ 8023	Dec 16 1 day course $695.00 Click to book Filling fast	Jan 15 1 day course $695.00 Click to book Filling fast	Feb 28 1 day course $695.00 Click to book Filling fast	Mar 9 1 day course $695.00 Click to book Filling fast

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

learn more about orgmenta

Not exactly what you needed? Try other courses in the Administration Courses Category

Foundation Skills for Elite Personal and Executive Assistants Training Course

Learning Outcomes - Foundation Skills for Elite Personal and Executive Assistants Training Course

Reviews

Foundation Skills for Elite Personal and Executive Assistants Training Course Reviews:

"A great course; the information was delivered well and the presentation kept you interested and involved."

Taranaki DHB