Lean Six Sigma Introduction

Learning Outcomes - Lean Six Sigma Introduction

Obtain a working understanding of Process Management, Six Sigma and Lean

• Know and apply the basic concepts
• Demonstrate use of the terminology

Comprehend daily work as a process-oriented activity

• Understand process inputs and outputs
• Understand process flow and know what determines value add vs. non-value add
• Understand how the processes you are a part of fit into the larger set of processes needed in delivering value to the customer

Perform Process Mapping and characterisation

• Create a detailed Process Map of a process you are personally involved in.
• Prioritise significant outputs from the process and quantify their level of performance to requirements.
• Identify inputs and their relationship to the significant outputs.

Perform process improvement activities

• Improve a process you are personally involved in using Process Management, Six Sigma methods and Lean Principles to improve its performance.
• Continue to improve other processes.

Establish control mechanisms and monitoring processes to sustain an existing process and/or any improvements you make.