A company's sales force in New Zealand is the frontline for revenue generation and growth, so it's imperative that your sales team is effective, efficient and has the ability to find and close sales opportunities, no matter what industry you're in.

The PD Training Sales Training course provides you, or your team, with the skills to increase their sales by asking better questions, gaining loyal repeat customers, understanding common body language, overcoming common sales objections, finding referral opportunities and growing the business with professionalism and enthusiasm.

This dynamic training course is available now throughout New Zealand including Auckland, Wellington, Christchurch and New Zealand-wide.

Please click on the Public Class tab below to view our Sales Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Your Learning Outcomes
Sales Training Course

After completing this course participants will have learned to:
  • Understand the reasons people buy
  • Understand the sales cycle and the skills required for each stage
  • Know how to generate leads, qualify them and convert them into sales
  • Know how to build rapport and transition out of it
  • Use the right questions to discover needs
  • Know how to earn trust through listening
  • Understand the four P's of presenting solutions – prioritise, personalise, prepare, practise
  • Know how to respond to and overcome objections
  • Recognise when to close the sale and apply different techniques to do so
  • Know how to plan to follow up activities
  • Know how to ask for referrals
Duration: 1.0 day course


Sales Training Course Reviews:

"Roydon did exceptionally well at covering all key aspects that were requiring a greater amount of focus for our situation."


"As explained to Roydon on the day - course outline was very overwhelming at first glance when looking at what was to be covered. Roydon did exceptionally well at covering all key aspects that were requiring a greater amount of focus for our situation. It made the course outline seem far less than what was documented. Well done!"

RCG Creations Limited


"Can't give Roydon enough praise, fantastic course learnt a lot."

DSV Air & Sea


"Really enjoyed the course, kept me engaged the whole time, I am usually the one that doodles on paper I didn't do this once the whole day - big ups!"

Guardian Secure Self Storage


"I found the course very informative. The topics were covered quite quickly and the trainer emailed me the power point presentation so I can easily go over things again."

JT Property Wash


"The training was really great, the content was relevant to what I do.

"Great training session. Very appropriate for the work we do and trainer was excellent."

NZ Young Farmers


"Great learning environment with not too many on the course-allowed for some good detail."

Jurox NZ Ltd


"Overall, the course was a great refresher for me and gave me a different perspective on the sale process."



"The course was definitely worthwhile. Gina was excellent and I would recommend her to anyone thinking of sending their staff to the course."

Unicharm Australasia Pty Ltd


"Overall, good training experience."



"I loved that it challenged your thinking,for me personally i am interested in the 4 colours to decide the personality of people."

Cambridge Homes


Visy logo
The class was structured to meet our specific training needs and I felt is was very useful to the staff that attended.

-Visy Automation

Visy logo
The training far exceeded my expectations. Janeen was exceptional. I would certainly use her services again and would wholeheartedly recommend her as a trainer.

-Visy Automation

Visy logo
We are considering doing your Pitch Presentation course at some stage in the not too distant future. When we do go ahead with that we would prefer to have Janeen as the trainer.

-Visy Automation

Visy logo
Fantastic to see that techs who where worried about sales now see it at as a positive relationship with the customer.

-Visy Automation

Labtek logo
Troy is a fantastic trainer. Have had him before in FISH training. very inspiring!!


Miroma logo
Trainer handled the session very well considering it was a 1 on 1. She had assessed my requirements before hand and our session was both informative and useful in that it was structured in a flexible manner to accommodate my questions and real work situations.

-Miroma International PTY Ltd

Aus NZ Winemakers logo
Our trainer was very knowledgeable about sales training and we learnt a lot and enjoyed it while learning. :)

-Australia & New Zealand Wine Makers

Noble logo
It was a great course, I learnt a lot more than I thought I would.

-A. Noble & Son Ltd

Austnews logo
Over all it was an enjoyable session, I did come away with a lot to think about and new things to learn.


More happy clients

Course Outline
Sales Training Course

Download Sales Training Course Outline


Today’s marketplace in New Zealand is highly competitive and every organisation is looking for a larger share of the market. In an economy where the customer is king, how do your sales representatives pitch the features and benefits of the products/services they sell?

Providing sales training plays an important role in helping sales representatives practice and improve their ability to source, scope and close a deal.

This Sales Training Course helps sharpen the skills of even experienced sales representatives, enabling them to take advantage of sales opportunities and aggressively expand the business.


Sales Training Course - Lesson 1
Where you fit in the Sales Cycle
  • Why people buy
  • The sales cycle
  • Your sales Profile
  • Reflection
Sales Training Course - Lesson 2
  • Turning leads into sales
  • BANT - Qualifying Leads
  • Keys to successful prospecting
  • Your Prospecting Success
  • Reflection
Sales Training Course - Lesson 3
Building Rapport
  • The Rapport Transition
  • Establishing Personal Rapport
  • Your Ability to Build Rapport
  • Reflection
Sales Training Course - Lesson 4
Discovering Needs
  • Asking the Right Questions
  • Earning Trust Through Listening
  • Your Ability to Discover Needs
  • Reflection
Sales Training Course - Lesson 5
Presenting Solutions
  • The Four Ps of Preparation
  • Leveraging Your Solution
  • Your Ability to Present
  • Reflection
Sales Training Course - Lesson 6
Overcoming Objections
  • Does Objection = Rejection?
  • Types of Objections
  • 4 Steps to Responding to Objections
  • Your Ability to Handle Objections
  • Reflection
Sales Training Course - Lesson 7
Closing the Sale
  • Knowing When to Close
  • Types of Closes
  • Examples of asking for the sale
  • Your Ability to Close the Sale
  • Reflection
Sales Training Course - Lesson 8
Servicing the Client
  • Acquisition vs Retention
  • Asking for and Working with Referrals
  • Your Ability to Service the Client
  • Reflection
Sales Training Course - Lesson 9
  • Create an Action Plan
  • Accountability = Action

In-House Training We’ll focus on what matters most to you and tailor to your context

Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Sales Training Course


  • Time: 09:00 AM - 04:30 PM
  • Small classes, average 5 people, max 16
  • Prices excl. GST
  • Lunch and refreshments included
  • Pay on Invoice or by Credit Card


  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)


learn more

Location Date 1 Date 2 Date 3 Date 4
Auldhouse Computer Training, Three Lamps , 338 Ponsonby Road Ponsonby NZ 1011
April 17
1.0 day course
Missed out
June 4
1.0 day course
Filling fast
August 26
1.0 day course
Filling fast
October 27
1.0 day course
Filling fast
Auldhouse, JacksonStone House, , Level 8, 11 Hunter Street Wellington NZ 6011
April 17
1.0 day course
Missed out
June 4
1.0 day course
Filling fast
August 26
1.0 day course
Filling fast
October 27
1.0 day course
Filling fast
Auldhouse, 13 Stanley Street, Sydenham Christchurch NZ 8023
April 17
1.0 day course
Missed out
June 4
1.0 day course
Filling fast
August 26
1.0 day course
Filling fast
October 27
1.0 day course
Filling fast

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Not exactly what you needed? Try other courses in the Sales Training Courses Category

Sales Training
4.77 out of 5 from 151 responses