"Good course, I gained some good insights into my current performance and how to improve in the future."

Accident Compensation Corporation

"Very knowledgeable trainer who expressed the course very well. Learnt a lot from the great content."

isite Media

"I learned a lot about myself actually, with regards to conflict management and I definitely found the course helpful and relevant....Thank you though, really well worth it."

"It made me more "self aware." I hope to apply these methods in all of my dealings with people, not necessarily just "negatively" associated conflict. I was interested in the "inner conflict" concept as I work mostly on my own - so making decisions at work, and resolving conflicts quickly so I can be more productive. It has given me tools and methods to deal with one difficult colleague in particular and has given me some confidence to deal with any potential conflict in the future with the colleague I find difficult. "

Mcdonald Real Estate Ltd

"Really useful and productive day - got through a lot in a limited time."

Life Unlimited

"Michael was a good presenter and knowledgeable on the topic with some very interesting case studies and actual experience he could share."

Enatel Ltd

"The facilitator was fantastic. I found her really engaging and knowledgeable about the course content."

"All of the course was great. I learnt so much about mediation and am better placed to deal with conflict between staff members, family or others."

"The facilitator did an amazing job to keep everyone on point and engaged through the day - and it was fun too - she did a great job and "made" the training relevant for the participants."

"I found the facilitator/trainer knew what she was talking about. I enjoyed the workshops we did to highlight what step/s we needed to take next. On the whole I will be using these techniques in situations that require it."

Maori Land Court (Moj)

"Overall, I thoroughly enjoyed the entire course there are lot of things that every participant could take away with them in this course. I particularly wanted to implement the broken record in my work life, that was good. Vivienne was very good in providing examples."

Ricoh New Zealand Ltd.

"I would like to thank you for the opportunity to be on the course .I found it very useful!"

KiwiRail

"I really enjoyed the course. When the trainer was teaching from the white board, i felt he engaged more and really got the message across. He was a very knowledgeable person, with a real passion for for what he does."

Below Zero Ltd t/a swittch

"Our trainer, towards the end of the lesson, touched on a different but related subject. She gave a brief introduction to assertiveness training. This small portion of the course highlighted for me how interlinked these two areas are, and how they should be taught together, or as a lesson one and lesson two option."

Airwork NZ Ltd

"Vivenne was a lovely person who brought something extra with her, her sense of humour and energy, which helped stay engaged all day."

AUT UNIVERSITY ICT CLIENT SERVICES

"It was a great course to go on. I am sure to use the skills I learnt in future and to resolve any conflict before it is likely to happen."

Auldhouse Auckland

"Training was good and enjoyable.Good trainer.Very friendly."

Joanne Tuese

"I found the course to be useful and I certainly did pick up a couple of coping strategies that may help down the track."

B&N Properties

"I like the small group/class, you get to interact more. Great Trainer! Thank you."

Earthquake Commission

"Terry Williams was a great facilitator, very engaging and related very well to his audience. Identifying types of conflict styles and where to use them was very helpful."

Crockers Property Group