The Communication Skills training course from PD Training is one of our most popular courses and teaches you powerful concepts like how different personality types can influence communication, what your personal communication preferences are, and most importantly how to implement and use these skills immediately.
You’ll learn strategies for overcoming common communication barriers as well as essential skills like active listening, effective use of voice and tone, investigative questioning skills and exploring the importance of body language and the non-verbal communications coming from others.
If you have ever wanted to communicate with more clarity and impact, in any of your relationships, then this course was designed for you!
You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved self-confidence.
PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!
This PD Training professional development course is available throughout New Zealand, including Auckland, Christchurch and Wellington.
Contact us today for a group quote or register now into the next online session.
Looking for
a 3-hour Online Live version of the course? Click Here to View Our 3-Hour Virtual Communication Skills Courses.
| Course name | Length | Outline | Next class |
|---|---|---|---|
| Active Listening Training - The Secret of Great Communicators! | 0.5 day course | 21 January | |
| Assertiveness & Self Confidence Training | 1.0 day course | 31 July | |
| Communication Skills Training | 1.0 day course | 25 July | |
| Creative Problem Solving Training | 1.0 day course | 10 September | |
| Presentation Skills Training | 2.0 day course | 19 August | |
| Public Speaking Training | 1.0 day course | 19 August | |
| Stress Management Training | 1.0 day course | View schedule | |
| Emotional Intelligence (EQ) Training | 1.0 day course | 13 August | |
| Body Language Training | 1.0 day course | 25 July | |
| Work-Life Balance Training | 1.0 day course | View schedule | |
| Goal Setting and Getting Things Done Training Course | 1.0 day course | View schedule | |
| Influence and Persuasion at Work Training | 0.5 day course | View schedule | |
| Dealing With Difficult People in the Workplace | 1.0 day course | 26 July | |
| Job Interview Skills - 3hours | 0.5 day course | View schedule | |
| Instructional Design Training Course | 1.0 day course | View schedule |
In this course participants will:
"I found the course very enjoyable and would not hesitate to recommend it to others. The course content was very relevant for our group and something I'll be able to apply in my day to day communications. Sue was a pleasure to have as a facilitator and very fun to work with throughout the day. Thanks Sue :)"
Solnet Solutions
"Interactions with co workers was useful as it seemed like I understand them better now. sharing ideas and debates about certain topics also allowed me to express myself and gain ideas from others."
"It was useful to know about the skills how to communicate with people. And I hope to apply it to my work and community related. Thanks"
"it was good to have short bursts of energy to break up the lengthy parts."
Dynaspeak English
"Appreciate the way Ian ensured that the things I wanted to learn were covered and in going through the content took time to reiterate and use personal experience for me to learn."
KiwiRail
"The course was highly influential to every individual and a must go for the people especially who are from a different culture to adapt NZ standards."
Qual IT
"I had excellent feedback from Eugene today. He said the course was very good and he took a lot away from it. There was a spread of people from different backgrounds and jobs with interesting stories to tell. Can you pass this on to the course providers? Thank you for arranging the course for him."
KiwiRail
"This is by far one of the most useful courses I attended. As a team of strong communicators I was skeptical as to the benefit for us, but I was pleasantly surprised. The pace was flexible to suit our needs and lines of enquiry. I have plenty to think about and work on for the months ahead!"
"This course provides excellent tools and strategies for everyday communication. Increasing self awareness, recognising the needs of different personalities, and learning how to apply this in a practical way will be a focus for me. Being able to take part as a team has given greater benefit through shared discussion, observations and reinforcement that we want to continue to work together well."
Ashburton District Council
"The trainer's very maverick approach sticks out as a valuable tool in keeping the lesson as memorable as possible."
Reynolds Group
"The Training was very knowledgeable and tailored the approach to the individual's needs well."
Civil Aviation Authority NZ
"The course was good and Michael's personal touch made it great. For such a small group I felt he really covered what I was looking for and opened my eyes to what is actually happening in front me."
Individual Course Participant
"Really enjoyed my day's training the 3 circles are something that I can use every day with my staff and managers. I thought Terry was excellent in his presentation. Highly recommend."
Southern Paprika Ltd
"Terry is one of the best trainers I have had the pleasure of learning from. He was engaging, funny and very knowledgeable about the topic. The content was perfect and I would recommend this course, not only for work communication but also for personal communication with family/ friends."
"The presenter was very engaging and kept the participants interested."
"I really enjoyed the course and have taken away tools that are useful in both my work career and personal life. I would highly recommend the communications course to work colleges, including Senior Management."
Higgins
"Terry was great - very humorous and engaging, which made what could be a long day speed by :-)"
Auldhouse Auckland
"The three "D" was an eye opener for me. So often I get upset with rude contractors and the first thing that comes to mind is revenge. The outcomes are not always negative in terms of the relationship needed to complete a project. Knowing the three "D" will give me that frame of mind to step back, process the information and then formulate a response that is factual based and professionally sound."
"The entire course was insightful and informative. Good to learn a few different things about how people communicate without realising it, like with body language."
PNCC
"The topic was really interesting. It helped me boost my self-esteem and gain some confidence when communicating with others by using the techniques I have learned from the course."
Auldhouse Christchurch
"I would like to say Terry was a really good trainer and made things simple to understand and also really exciting and it helped me get his point across. I hope this will help me improve and get as good as he is in communicating. We had a lot of different types of people in the training and Terry accommodated us all and made everyone engaged. I was pleased with the training I received. Thank you."
Tip Top
"I found this course extremely useful. I was reluctant to attend as I have been to several communications training sessions with different organisations but I was so pleased I did go. Not only was it a good reminder/refresher of skills but there was lots of useful new information which I know I will find useful in my current working environment."
PNCC
"I enjoyed that Julia went out of the way to help one of the trainees and I felt this was very rewarding and have taken some of the skills into my job - especially being visible and making sure I am available."
"The course was very enjoyable."
Auldhouse Christchurch
"Overall the course and Kim were fantastic!."
Vanguard Logistics Services (NZ) Ltd
"I really felt that our trainer, Terry, was very easy and interesting to listen to and he really engaged with the class and individually when required. I felt privileged to have such a professional, well known and competent person to train us. Thank you."
Individual Course Participant
"I had a very enjoyable and informative day and had a lot of good lessons and techniques to take away with me. Thanks!"
Capital E - National Theatre for Children
"Overall, I really enjoyed the training opportunity. Vivienne was a passionate trainer who had a lot to offer the participants especially on the topic of personality styles. I learnt a lot about the four styles and enjoyed identifying my own style and those of other important people in my life. Very useful tool. I also enjoyed receiving a voucher to use for lunch so that we had a break away from the venue during lunchtime to refresh."
The Peace Foundation
"I really enjoyed the course and look forward to developing my communication skills."
Robert Walters
"The most useful part was the personality types - the course didn't allow time for more detailed ideas on how to communicate with each different personality type so maybe an advanced course that focuses on that aspect would be good."
Michael Thornton Solicitor
This communications skills training course in New Zealand helps people communicate appropriately and clearly in any situation. This is a great course for everyone as the benefits can have a positive effect on every aspect of your life.
Learn to understand how you communicate, how others communicate and how to adjust your communication style to meet their needs. Discover how effective communication is greatly improved by understanding communication preferences based on personality type and learn how to overcome some common obstacles to effective communication.
This interpersonal Communication Skills training course will ensure that your colleagues, friends and family will receive your message clearly, which should improve your workplace relationships as well as your personal relationships in general. If you have never completed a communications course of this type, you are missing out on understanding some of the most fundamental concepts that will have a profound effect on your success in the workplace and life in general.See the Live Online tab for the course outline for the live online course
|
Topic 1
Communication is key to success
|
Topic 2
REACH – Communication Evolution Tool
|
|
Topic 3
Bridge the Gap to Communication Barriers
|
Topic 4
Beyond Verbal Communication
|
|
Topic 5
Active Listening
|
Topic 6
Asking Good Questions
|
|
Topic 7
Speaking Like a STAR
|
Topic 8
Reflections
|
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
Download Live Online Course Outline (PDF)
|
Topic 1
REACH – Communication Evolution Tool
|
Topic 2
Beyond Verbal Communication
|
|
Topic 3
Active Listening
|
Topic 4
Asking Good Questions
|
$100 Discount!
Every live online class booking entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18 months)
Looking for a full-day course in a physical room? Check the calendars in Australia and New Zealand
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
Learn the habits, strategies and techniques to improve your communication in this Micro eLearning course.
Buy Communication Skills
09 884 0762
Login
At your workplace
In our Training Rooms
In our Online Training Room
