Our Purpose: To help your organisation provide training and development to your people that is on target, fun, retained and above all helps them achieve their goals.
The leadership development training course was excellent from start to finish We couldn't have asked for a better facilitator in Sue and her knowledge level was to a very high standard. She presented in such a way that catered to all of the participants and made it a very interactive environment involving everyone. I not only met my objectives but left feeling I had learnt for more than I expected. I haven't laughed so much in a long time and found it to be a very positive experience. Thank you Sue.
The course was very well received and Troy was a great trainer. The way he presented it was very easy to understand and he covered off on a lot of items which were valid and useful. It was appreciated that he tailored the information to suit our team. Everyone learnt something and will put into practice what we were shown.
I would like to start by saying thank you very much for the engaging training on Tuesday and Wednesday.
- Our team loved your energy, and most importantly how you adapted the training based on our needs as an organisation, not just following the same routine.
Another positive note is that Christian our CEO, has not stopped bragging about you to the company and his other friends.
I have to say I was blown away by the course, it was serious but I managed to have the best day and a quite a few laughs. Derrick is amazing at what he does, the whole class took no longer than 30 mins to relax and open up. I have taken life lessons away with me and now I just need to put them into practise, I have my manual in my desk at work and look forward to referring to it to help me be a better work colleague and better person. Thank You
There are many EA courses out there, and many of them aren't great. This course was the the best course I had been on. Derrick was knowledgeable, and the participants on the course were given the freedom to talk about their experiences and opinions in an open environment. Thank you so much.
On behalf of xxx Council I would like to extend a big thank you to you and Kirsten for the services you have provided over the past 3 months. It feels like a lifetime ago we were all trying to scramble to figure out how to function in the new working arrangements.
In order to create higher levels of customer satisfaction in New Zealand, you need to go beyond delivering a "good" customer service and exceed your customers’ expectations with "exceptional" service.
In order to achieve this it is important to ask yourself some questions:
This Customer Service Training Course is for professionals who want to make a significant contribution to their company’s image or bottom line and make their own lives easier by consistently providing exceptional customer service.
Friday, 3 June 2022
NZ - Wellington
Book Now More InformationPerforming Under Pressure – Creating Resilient Outcome-Oriented Teams in Trying Times.
This is the foundation of a productive, happy and stable workforce. As people learn to develop strategies to proactively monitor and build their resilience and understand how to reset their neuro-chemistry to re-energise and focus on positive outcomes.
Participants learn how to overcome energy blockers at work, and re-set team dynamics to ignite teamwork, collaboration and the overall resilience and stability of the team. This is a practical workplace-oriented course that provides the building blocks for a productive, stable and higher performing workplace.
In conjunction with the other PPA courses, this helps give people and organisations a competitive advantage through more productive people.
In collaboration with our clients, trainers, participants across the globe and our research & development partners (The OrgDev Institute and Leading Dimensions Consulting), PD Training has developed Productive People Advantage (PPA), designed for the needs of today to prepare your people and organisation to have a sustainable advantage tomorrow.
Friday, 3 June 2022
Web - Live Online Class
Book Now More InformationHealthy Emotions + Clear Thinking + Appropriate Action = High EQ
Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the personality style of individuals and adjust your communications accordingly.
This one-day personal development course in New Zealand is useful for anyone who leads or works with other people, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, while also covering key interpersonal skills like active listening and understanding body language.
Participants will learn to develop and implement these competencies to enhance their relationships in work and life by increasing their understanding of social and emotional behaviours, and learning how to adapt and manage their emotional responses to particular situations.
Wednesday, 8 June 2022
NZ - Auckland
Book Now More Information