As part of our newly redeveloped Signature Series Courses, The Emotional Intelligence (EQ) training course teaches you how to develop your emotional intelligence and your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace and much more.  You will complete a personality profile which will help you understand the potential differences among the various personality types and where you currently fit.

You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved emotional intelligence.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!

Some participants have told us this course actually changed their lives for the better.  This dynamic training course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.

Contact us today for a group quote or register now into the next online public course date.

Looking for a 3-hour Online Live version of the course?  Click Here to View Our 3-Hour Virtual Emotional Intelligence Courses.

Your Learning Outcomes

After completing this course participants will be able to:

  • Define Emotional Intelligence (EQ)
  • Identify the benefits of emotional intelligence
  • Learn the five core skills required to practice emotional intelligence
  • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
  • Read associated verbal and nonverbal communication (body language)
  • Successfully communicate with others in a non-verbal manner (body language)
  • Verbally communicate with others
  • Interpret and manage your emotions
  • Master tools to regulate and gain control of one’s own emotions
  • Articulate your emotions using the right language
  • Balance optimism and pessimism
  • Effectively impact others
  • Relate emotional intelligence to the workplace
  • Use the concepts and techniques in the workplace

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"It was great - lots to think about. Plenty of theoretical stuff... and plenty of application. Many benefits doing it as team - as I think this will provide lots of opportunities to apply to our workplace and encourage each other as individuals."

Institute of Directors

"Ian I would like to thank you for the EQ training course I attended. I was nervous going into the class and your style of delivery and engagement made it easy for me to participate throughout the day. I would recommend this course to others without hesitation."

Individual Participant

 

"I think the course and the trainer (Ian) were great and the course reflected on my learning needs. I have been through some soft skills training's before but this course is much more comprehensive and practical, and it give people different perspective. I really liked the self-awareness/self-management part and I hope more colleagues from SX Hospital will be able to attend this course in near future."

Individual Participant

 

"Tim was awesome - I really enjoyed his use of real life examples and magic tricks!!"

"Michael was very approachable, knowledgeable and friendly. He made a full day course both engaging and fun."

"Really good that the presenter worked in a similar field to us & understood our clients."

The Loft

 

"Michael was great - personable and knowledgeable and made the subject matter very interesting. I was already interested in EQ going into the course, but expected a training course to be somewhat slow or forced. This was most definitely not the case! The day flew by and I feel like I gained knowledge that I'll be able to use daily at work and in my personal life. I'd recommend this course highly to colleagues, and I'd love to do another."

Auldhouse Wellington

 

"I really enjoyed this trainer. He was funny and engaging and very knowledgeable."

"Great trainer who got us all motivated and used interesting slides and put us into groups."

Callaghan Innovation

 

"I found the course extremely valuable. I feel it was the best course I have attended in a very long time. It was full of useful content for my circumstances and Kim did a fantastic job in facilitation. I am a trainer/facilitator myself so found a few small opportunities in delivery that I would alter however none of it significant enough to mention. Really great job done Kim. If only there was part 2 to the course I would be very interested in attending. Thanks for a fantastic day!"

Inland Revenue Hamilton

 

"I found the course very engaging and interesting and it has given me some scope to reflect on my needs in a more positive way both at work and in my personal environment. The exercises were well run and I felt that the presenter did an excellent job in explaining and leading the group during the day. I did feel the day was quite full and would enjoy exploring this subject and content over a 2 day timeframe in order to have the time to cover the topics more fully. I would recommend this course to anyone who wishes to learn more about themselves and others in a constructive and positive way to enhance relationships and communication."

Ministry of Business Innovation and Employment

 

"Enjoyed the workshop very much."

"It was all very good, I think the other attendees added to the course."

Ballance Agri-Nutrients

 

"This course was very useful and delivered in a non judgemental environment. As always when people who work together go to training there was a fair amount of fun and joyfulness above the course and trainer. It got noisy and off course at times. I commend the trainer on keeping this on track and not making a big deal about the noise and giggles. Well done. It was an enjoyable day."

"Our trainer was very professional and enthusiastic. It shows she loves what she does. I found the course very informative and have come away with ideas that I will try to put into place with my team."

GMHBA

 

"A really informative and fun day, I loved it and got a lot out of it!"

"Most useful part of the course, was having participants discuss their experiences. The video about the Manager and employee was useful and discussion around that."

Margaret Ramsay

 

New Zealand Government logo
I did mention at the end of the day that this course was the most engaged I had been from start to finish in a course for a very long time.
Careers New Zealand
KiwiRail logo
Appreciate the way Ian ensured that the things I wanted to learn were covered and in going through the content took time to reiterate and use personal experience for me to learn.
KiwiRail
Endeavour Foundation logo
It was all very informative and very relevant to our line of work.
Endeavour Foundation
Endeavour Foundation logo
Troy was great and we had a really good group. I can't wait to put things into practice.
Endeavour Foundation
DHL logo
Will recommend for any supervisor or team leader with in DHL.
DHL Supply Chain
Mitre 10 logo
I found the course to be thoroughly enjoyable and educational...I loved it and can't wait to put it into action. I do just wish it was longer: I enjoyed it enough to want stay and learn more for a few extra days.
Mitre 10
Metcash IGA logo
I enjoyed the course and found it very useful and I aim to use it in both a professional and personal level. Thanks again Tammy was very good with her delivery and did an excellent job of keeping the group on track whilst at the same time giving everyone a fair time to ask questions. Thank you Tammy I would say the only thing negative is that everyone in the business may not get to do the course as it is invaluable, especially at this time of change.
Metcash/IGA
Metcash IGA logo
I found the course quite interesting & fun, the instructor was very knowledgeable and very precise & well spoken, a very professional trainer, what I received from the course will be very valuable to my Everyday life, with my dealing with customers and my peers
Metcash/IGA

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Emotional Intelligence (EQ) Training Now

Healthy Emotions + Clear Thinking + Appropriate Action = High EQ

Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the personality style of individuals and adjust your communications accordingly.

This one-day personal development course in New Zealand is useful for anyone who leads or works with other people, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, while also covering key interpersonal skills like active listening and understanding body language.

Participants will learn to develop and implement these competencies to enhance their relationships in work and life by increasing their understanding of social and emotional behaviours, and learning how to adapt and manage their emotional responses to particular situations.

See the Live Online tab for the course outline for the live online course

Course Outline for Emotional Intelligence (EQ) Training

After completing this course, participants will have learned to:

Topic 1

EQ - A Passing Fad?

  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection

Topic 2

I Feel therefore I Am

  • Tuning in to your own emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection

Topic 3

The Emotions of Others

  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection

Topic 4

Emotions @ Work

  • Influencing Others
  • Having difficult conversations
  • Dealing with change
  • Toxic Workplaces and Emotional Intelligence
  • Reflection

Topic 5

The Dark side

  • Manipulation
  • Emotional Honesty
  • Reflection

Topic 6

Leading and Emotions

  • Leadership and Emotional Intelligence
  • Emotional Agility
  • Cultivating EI in organisations
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action
  • References

4.6/5

from 450 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Emotional Intelligence (EQ) Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

Upcoming Live Classes

Live Online

3-hour course

12:00 pm - 3:00 pm Pacific/Auckland

$480.00

30 January

Enrol Now Last chance!

16 April

Enrol Now Filling fast

16 July

Enrol Now Filling fast

25 November

Enrol Now Filling fast

Course Outline for Emotional Intelligence (EQ) Training

After completing this course, participants will have learned to:

Topic 1

EQ - A Passing Fad?

  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection

Topic 2

I Feel therefore I Am

  • Tuning In to Your Own Emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection

Topic 3

The Emotions of Others

  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Details:

  • Small classes, average 5 people, max 16
  • Prices excl. GST
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Pay on Invoice or by Credit Card

Questions:

Auckland

1.0 day course

ACE Training, Level 3, 46 Brown Street, Ponsonby Auckland NZ 1021

$750.00

30 January

Enrol Now Filling fast

16 April

Enrol Now Filling fast

16 July

Enrol Now Filling fast

25 November

Enrol Now Filling fast

Christchurch

1.0 day course

ACE Training, Unit 7, 15 Sir Gil Simpson Drive Christchurch NZ 8053

$750.00

30 January

Enrol Now Filling fast

16 April

Enrol Now Filling fast

16 July

Enrol Now Filling fast

25 November

Enrol Now Filling fast

Wellington

1.0 day course

ACE Training, Level 1, 89 The Terrace, Wellington Central Wellington NZ 6011

$750.00

30 January

Enrol Now Filling fast

16 April

Enrol Now Filling fast

16 July

Enrol Now Filling fast

25 November

Enrol Now Filling fast

Course Outline for Emotional Intelligence (EQ) Training

After completing this course, participants will have learned to:

Topic 1

EQ - A Passing Fad?

  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection

Topic 2

I Feel therefore I Am

  • Tuning in to your own emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection

Topic 3

The Emotions of Others

  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection

Topic 4

Emotions @ Work

  • Influencing Others
  • Having difficult conversations
  • Dealing with change
  • Toxic Workplaces and Emotional Intelligence
  • Reflection

Topic 5

The Dark side

  • Manipulation
  • Emotional Honesty
  • Reflection

Topic 6

Leading and Emotions

  • Leadership and Emotional Intelligence
  • Emotional Agility
  • Cultivating EI in organisations
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action
  • References

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save
Purchase the microlearning bundle

Understand emotional intelligence principals and fundamentals such as emotional agility and how to have emotionally intelligent conversations.

Buy Emotional Intelligence

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the Personal Development Courses Category