Effective facilitation skills are a highly desirable attribute for individuals who wish to manage meetings and planning sessions in New Zealand for more timely and productive outcomes. Facilitating is more than just setting a meeting time. It requires skills in presentation, negotiation, elaboration and communicating with stake holders.

The PD Training Facilitation Skills Training Course teaches you practical techniques like choosing a facilitated approach, encouraging participation and gathering information, addressing disruptions, using reframing techniques, using intervention when required and much more. You'll learn key skills that can be used right away and the course is now available throughout New Zealand, including Auckland, Christchurch or Wellington.

Please click on the Public Class tab below to view our Facilitation Skills course schedule by city or click the Client Site Training tab to receive a free quote for courses delivered at your preferred location.

Looking for something more advanced? Try the Advanced Facilitation Skills Training Course

Your Learning Outcomes
Facilitation Skills Training Course

After completing this course participants will be able to:

  • Define facilitation & identify its purpose
  • Understand the benefits of good facilitation
  • Master the role & focus of a facilitator
  • Differentiate between process & content of a group discussion
  • Learn effective tools for preparing for an effective facilitation session
  • Master techniques for effective facilitation from Tuckman & Jensen's stages of group development (forming, storming, norming & performing)
  • Learn how to help a group reach a consensus and a final solution by encouraging participation
  • Practice techniques for dealing with disruptions, dysfunctions & difficult people in a group setting
  • Define what interventions are, when they are appropriate and learn how to implement them
Duration: 1.0 day course

Your Giving Outcomes

B1G1 Logo

Every time you book with us we help give access to life changing education, meals and resources to someone around the world. So far we have made 14,652 giving impacts on our clients behalf.

Find Us On B1G1




Reviews

Facilitation Skills Training Course Reviews:

"Terry was very good in allowing us share our information on facilitation and reinforcing with relevant experiences and up to date information."

MEFSC

 

"The trainer pitched it at the right level for us - he got some good comm's flowing and was able to get us to participate without dominating proceedings. When I reflected in what was covered at home - I picked up a lot more than I thought I had - which shows it was a good training day!"

BNZ

 

"Terry was an excellent trainer, very engaging! A thoroughly enjoyable day! Thank you Terry."

Auckland Disability Law

 

"I found it to be a good generalized course. That catered to a wide range of issues."

Counselling Caboodle

 

"The most interesting portion (noting our course was abridged) was the continual reference to the psychology of why people react that way they do to training environments and why they have mental blocks."

"A very knowledgeable instructor who answered all questions well giving examples in areas that I could improve on."

Royal New Zealand Navy

 

"The trainer was awesome and it was because of her that I felt really engaged in the content and enthusiastic to learn!"

Victoria University

"I was very impressed with our trainer - he did a wonderful job of engaging with everyone and keeping the topic real throughout the day."

Careerforce

 

"Really engaging instructor, I felt like I learned quite a bit and I know I can use the workbook to apply what we learned."

Ministry For Business, Innovation And Employment

 

Really loved Kelli's presentation style.
Uniting Care Community
I got a lot out of the sessions and am grateful for some of the tools that can help me in the future. Thank you very much. The course was relevant to my needs and the trainer was engaging and knowledgeable - never a dull moment and wasn't pushed into doing things or put on the spot.'
Office of the Registrar of Indigenous Corporations
Kelli was an excellent presenter/trainer- very knowledgeable and also made the training interesting and enjoyable. I learnt quite a lot through the training and felt very encouraged by Kelli, who was very helpful. I will definitely be passing on good feedback to my organisation and contacts.
Uniting Care Community
Very happy with the training delivery package. Will recommend. Thank you PD. Good material that will be useful in my role.
Pacific National
I enjoyed this course. I found it simple but very informative. thanks.
De Poi Consulting
Very happy with the learning style, contact and interaction from the facilitator.
QMI Solutions
We want more! please come back and do some more work with smaller groups.
QMI Solutions
Our trainer was excellent. She tailored the day to our particular needs, and she was very flexible - allowing us extra time to discuss issues of most relevance to us. She was engaging and very adept at making people feel very comfortable talking about themselves and issues in a way that work colleagues might find difficult ordinarily. I cannot recommend her highly enough as a trainer.
Department of Environment and Resource Management
Presentation of the training was to a very high standard!!! Very impressed!
Department of Environment and Resource Management
Practical application in the course, scenarios and discussions were spot on. The instructor/facilitator lead by example throughout. Haven't looked at the student manual. I thought the trainer was excellent.
Biota Holdings
I found the group exercises ("lost in a blizzard" and passing the ball in 2s) were very effective in illustrating the concepts of teamwork and SMART.
Biota Holdings
Very helpful application ideas to help make our presentations more professional and poignant.
Smartsalary
An Excellent course that reinforced facilitation skills and the highly experienced trainer taught using real life relevant examples.
TAL – Life Insurance
The second half of the course was exactly what I was after. My needs were a little different than the rest of the class, but our trainer, Jack, took the time to make sure all my questions were answered. It was a very powerful and fulfilling day. A five star day...!
Empire Aubusson Rugs



Course Outline
Facilitation Skills Training Course

Download Facilitation Skills Training Course Outline

Foreword:

Facilitation is often referred to as the new cornerstone of management philosophy in New Zealand. With its focus on fairness and creating easy decision making, proper facilitation can help any organisation make better decisions.

This Facilitation training course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings.  Learn about promoting and managing group participation, collecting evidence and gaining "buy-in", how to stay on track and remove distractions, handling difficult people and much more.

Looking for something more advanced? Try the Advanced Facilitation Skills Training Course

 

Facilitation Skills Training Course - Lesson 1
The Peaceful Warrior
  • The role and purpose of facilitating
  • The Limits of Facilitation
  • Qualities of Effective Facilitation
  • LDP Review – facilitation preferences
  • Reflection
Facilitation Skills Training Course - Lesson 2
Just Add People and Stir
  • The Ideal World
  • The Real World
  • Reflection
Facilitation Skills Training Course - Lesson 3
Trusting in the Process
  • Preparation
  • Starting Off
  • The Middle Bit
  • The End Bit
  • I never agreed to that! (keeping records)
  • Reflection
Facilitation Skills Training Course - Lesson 4
Making Decisions
  • Tell me again, why are we here?
  • Divergent and Convergent Thinking
  • Building Consensus and Inclusive Solutions
  • Reflection
Facilitation Skills Training Course - Lesson 5
Maximising Interaction
  • Exercising Control
  • Encouraging Participation
  • Dealing with Challenges
  • Reflection
Facilitation Skills Training Course - Lesson 6
Virtual facilitation
  • Preparation
  • Technology
  • Maintaining Engagement
  • Reflection
Facilitation Skills Training Course - Lesson 7
Reflections
  • Create an Action Plan
  • Accountability = Action
  • References

In-House Training We’ll focus on what matters most to you and tailor to your context


Delivery Options for In-house training

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Facilitation Skills Training Course

Details:

  • Time: 09:00:00 - 16:30:00
  • Small classes, average 5 people, max 16
  • Prices excl. GST
  • Lunch and refreshments included
  • Pay on Invoice or by Credit Card

Questions:

  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)

UNLIMITED TRAINING FOR AN
ENTIRE YEAR FOR LESS THAN THE
COST OF 3 DAYS OF TRAINING

learn more

Location Date 1 Date 2 Date 3 Date 4
Auckland
Auldhouse Computer Training, Three Lamps , 338 Ponsonby Road Ponsonby NZ 1011
March 12
1.0 day course
$695.00
Filling fast
May 11
1.0 day course
$695.00
Filling fast
July 22
1.0 day course
$695.00
Filling fast
September 11
1.0 day course
$695.00
Filling fast
Wellington
Auldhouse, JacksonStone House, , Level 8, 11 Hunter Street Wellington NZ 6011
March 12
1.0 day course
$695.00
Filling fast
May 11
1.0 day course
$695.00
Filling fast
July 22
1.0 day course
$695.00
Filling fast
September 11
1.0 day course
$695.00
Filling fast
Christchurch
Auldhouse, 13 Stanley Street, Sydenham Christchurch NZ 8023
March 12
1.0 day course
$695.00
Filling fast
May 11
1.0 day course
$695.00
Filling fast
July 22
1.0 day course
$695.00
Filling fast
September 11
1.0 day course
$695.00
Filling fast

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Orgmenta app

Embed Learning A great training course is only the beginning to lasting change.

To help you get lasting change from training we engage your participants

Before training

Pre course activity & chat with the trainer about personal learning goals

During training

At the course conclusion participants are encouraged to add an action plan and select an accountability buddy

After training

  • Participants can access course materials and extension content + more
  • If they picked an accountability buddy, they will have that meeting as well

We welcome your participants for Refresher Training on our public classes at no cost for 12-months (subject to availability)

All made easy via our orgmenta participant app

More ways we can help achieve lasting change include:

1. Make it Stick Packs - 6 months of 10-15 minute activities to run at meetings

Designed to be easy to use for Team Leaders, Managers, Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course.

When you choose this option, we provide your nominated Learning Champions with a 3-hour session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand alone lunch 'n' learn sessions.

Make it Stick packs are available for all PDT Signature Series courses.

2. Follow-Up Coaching by our Trainers

Our Trainers can come back onsite and run coaching and reinforcment sessions for your team members. These sessions are most commonly 90-minutes long, and are designed to help people share and collaborate, helping them gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change.

Our purpose is to deliver lasting impact, and we believe this is a powerful step in achieving lasting change, so to encourage you to give your people that extra opportunity to really see change, if you book a follow up session within 90-days of the original course date, we’ll come back onsite for 1/2 price.

3. Physical Products - visual reminders to keep key concepts alive

Many of the 'aha' moments in courses can come from the increased awareness of ourselves and our colleagues, these come through the REACH Profiles that is integrated into many of our courses.

The insights lead us to better recognise our tendencies and strengths, understand how to be more mindful of adapting to the needs and preferences of our team and our customers.

The insights are put into practice by appreciating the benefits of our diversity and either learning to adapt or implementing a strengths-based management approach.

We have a great range of high quality products that can keep these impactful moments top of mind back in the workplace.

REACH to my Team
Visualizer / Reminder

The REACH Team Visualizer/Reminder can be used in multiple ways in both training and in the office. When displayed in a high traffic area REACH will be kept top of mind. Below are guidelines for use of the REACH Team Visualizer / Reminder which is also in downloadable format.

The REACH Team Visualizer / Reminder comes in two sizes of A0 841 x 1189 mm and A1 594 x 841 mm and is made from a sturdy 5mm corflute.

REACH to my Team Visualizer / Reminder guidelines for use

  • For this activity the simplest way to plot all participants on the REACH Grid is by generating TEAM Insights Report from the REACH Ecosystem which will give the position of everyone participating.
  • Place the REACH Team Visualizer / Reminder on a flat surface, preferably a wall, where it is clearly visible. Ask participants to mark their REACH position on the grid with a sticky dot. Recommend that participants put their initials on the sticky dot so they can easily locate themselves later. Each person’s REACH can revealed one at a time in a group activity. This allows for everyone to identify the dynamic that they will have with each other. Are they in the same quadrant or are the polar opposites? How do they "REACH" each other?
  • When you construct this activity with participants who have not seen their REACH score, they begin to develop a sense of self-awareness and their blind spots as well as of those around them.
  • The REACH Team Visualizer / Reminder is a powerful way to keep Team Dynamics and REACH alive. It can be revisited on a regular basis, people can be added, removed or moved by simply adding, removing or moving dots.
Download REACH Team Dynamic Visualiser guidelines

Keep it Alive
REACH Cubes

REACH Cubes are designed to build empathy and grow an appreciation for thinking differently. They encourage productive and positive interactions in the workplace, workshop or personal development sessions. They can be used in any creative way to grow REACH and below we have provided two recommended activities for use. The REACH Cubes pack comes with 4 REACH Cubes one representing each REACH Quadrant. Each REACH Cube is 7.5 cm squared and are made from durable EVA Foam.

Keep it Alive REACH Cubes Activity 1 – Thinking Outside the Square

When people are participating in activities during REACH workshops, training or personal development sessions provide each participant with a REACH Cube and ask them to complete the activity or interaction Thinking and Behaving based on what REACH Cube was provided to them.

Are they the Advisor focused on detail and doing?

or a Coach focused on People and Action?

This brings a whole new level of empathy building and appreciation for the strength of thinking differently.

Keep it Alive REACH Cubes Activity 2 – Grow Your REACH in your space

After REACH has been introduced using the REACH Training continue to keep REACH alive in the workplace by providing each person with a set of 4 REACH cubes to take back to their work space.

Personal REACH and the REACH of their colleagues can be grown by using these cubes on a regular basis with these great ideas:

The Desk Stack:

Stack your REACH Cubes on your desk and on top of the stack place the cube that is reflecting your current REACH zone. Ensure that you have the side that says “Thanks for dropping by, right now I am in my __________ quadrant” facing outward so those approaching your work space know how you are feeling and acting at that current time. This is designed to help those around you recognise different behaviours/responses they may or may not receive from you based on the situation and REACH zone.

Think Before I Act:

Use your REACH Cubes to be mindful of your interactions with others. Whilst interacting use the cubes to review your behaviours and actions. Take up the cube of the quadrant you currently feel you are in and review these sides: Think before I act: Is this what I need to be right now? Flip the cube over to the side of the profile overview and think about the style in which you are Communicating, Conflict-handling, Delegating etc. Is this what you need to be to REACH the person you are interacting with? If not find the REACH Cube that best suits the situation and maximises your REACH with that person and use the profile overview to help guide your interaction.

Download REACH Cubes Activity File

Learn to REACH
Labels

Learn to REACH Labels are a great low-cost substitute for the REACH Caps or REACH Cubes or the more physically interactive REACH Floor Mat. They work well in small and large team activities and can be used as a quick way to identify how others act and think through a different quadrant that is not theirs. They can learn to appreciate the different communication, conflict handling, delegating, planning and learning styles of others and through this increase their REACH.

The REACH Labels are made of a high quality fabric sticky labels that are designed to last all day training sessions.

These work well after training when stuck to people’s monitors or workstations.

View all of the REACH Training and reinforcement products Here
Not exactly what you needed? Try other courses in the Training, Facilitation & Presentation Courses Category


Facilitation Skills Training
4.62 out of 5 from 163 responses
 
shadow