Effective facilitation skills are a highly desirable attribute for individuals who wish to manage meetings and planning sessions in New Zealand for more timely and productive outcomes. Facilitating is more than just setting a meeting time. It requires skills in presentation, negotiation, elaboration and communicating with stake holders.

The PD Training Facilitation Skills Training Course teaches you practical techniques like choosing a facilitated approach, encouraging participation and gathering information, addressing disruptions, using reframing techniques, using intervention when required and much more. You'll learn key skills that can be used right away and the course is now available throughout New Zealand, including Auckland, Christchurch or Wellington.

Please click on the Public Class tab below to view our Facilitation Skills course schedule by city or click the Client Site Training tab to receive a free quote for courses delivered at your preferred location.

Looking for something more advanced? Try the Advanced Facilitation Skills Training Course

Your Learning Outcomes
Facilitation Skills Training Course

After completing this course participants will be able to:

  • Define facilitation & identify its purpose
  • Understand the benefits of good facilitation
  • Master the role & focus of a facilitator
  • Differentiate between process & content of a group discussion
  • Learn effective tools for preparing for an effective facilitation session
  • Master techniques for effective facilitation from Tuckman & Jensen's stages of group development (forming, storming, norming & performing)
  • Learn how to help a group reach a consensus and a final solution by encouraging participation
  • Practice techniques for dealing with disruptions, dysfunctions & difficult people in a group setting
  • Define what interventions are, when they are appropriate and learn how to implement them
Duration: 1.0 day course



Reviews

Facilitation Skills Training Course Reviews:

"Terry was very good in allowing us share our information on facilitation and reinforcing with relevant experiences and up to date information."

MEFSC

 

"The trainer pitched it at the right level for us - he got some good comm's flowing and was able to get us to participate without dominating proceedings. When I reflected in what was covered at home - I picked up a lot more than I thought I had - which shows it was a good training day!"

BNZ

 

"Terry was an excellent trainer, very engaging! A thoroughly enjoyable day! Thank you Terry."

Auckland Disability Law

 

"I found it to be a good generalized course. That catered to a wide range of issues."

Counselling Caboodle

 

"The most interesting portion (noting our course was abridged) was the continual reference to the psychology of why people react that way they do to training environments and why they have mental blocks."

"A very knowledgeable instructor who answered all questions well giving examples in areas that I could improve on."

Royal New Zealand Navy

 

"The trainer was awesome and it was because of her that I felt really engaged in the content and enthusiastic to learn!"

Victoria University

"I was very impressed with our trainer - he did a wonderful job of engaging with everyone and keeping the topic real throughout the day."

Careerforce

 

"Really engaging instructor, I felt like I learned quite a bit and I know I can use the workbook to apply what we learned."

Ministry For Business, Innovation And Employment

 

Really loved Kelli's presentation style.
Uniting Care Community
I got a lot out of the sessions and am grateful for some of the tools that can help me in the future. Thank you very much. The course was relevant to my needs and the trainer was engaging and knowledgeable - never a dull moment and wasn't pushed into doing things or put on the spot.'
Office of the Registrar of Indigenous Corporations
Kelli was an excellent presenter/trainer- very knowledgeable and also made the training interesting and enjoyable. I learnt quite a lot through the training and felt very encouraged by Kelli, who was very helpful. I will definitely be passing on good feedback to my organisation and contacts.
Uniting Care Community
Very happy with the training delivery package. Will recommend. Thank you PD. Good material that will be useful in my role.
Pacific National
I enjoyed this course. I found it simple but very informative. thanks.
De Poi Consulting
Very happy with the learning style, contact and interaction from the facilitator.
QMI Solutions
We want more! please come back and do some more work with smaller groups.
QMI Solutions
Our trainer was excellent. She tailored the day to our particular needs, and she was very flexible - allowing us extra time to discuss issues of most relevance to us. She was engaging and very adept at making people feel very comfortable talking about themselves and issues in a way that work colleagues might find difficult ordinarily. I cannot recommend her highly enough as a trainer.
Department of Environment and Resource Management
Presentation of the training was to a very high standard!!! Very impressed!
Department of Environment and Resource Management
Practical application in the course, scenarios and discussions were spot on. The instructor/facilitator lead by example throughout. Haven't looked at the student manual. I thought the trainer was excellent.
Biota Holdings
I found the group exercises ("lost in a blizzard" and passing the ball in 2s) were very effective in illustrating the concepts of teamwork and SMART.
Biota Holdings
Very helpful application ideas to help make our presentations more professional and poignant.
Smartsalary
An Excellent course that reinforced facilitation skills and the highly experienced trainer taught using real life relevant examples.
TAL – Life Insurance
The second half of the course was exactly what I was after. My needs were a little different than the rest of the class, but our trainer, Jack, took the time to make sure all my questions were answered. It was a very powerful and fulfilling day. A five star day...!
Empire Aubusson Rugs



Course Outline
Facilitation Skills Training Course

Download Facilitation Skills Training Course Outline

Foreword:

Facilitation is often referred to as the new cornerstone of management philosophy in New Zealand. With its focus on fairness and creating easy decision making, proper facilitation can help any organisation make better decisions.

This Facilitation training course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings.  Learn about promoting and managing group participation, collecting evidence and gaining "buy-in", how to stay on track and remove distractions, handling difficult people and much more.

Looking for something more advanced? Try the Advanced Facilitation Skills Training Course

 

Facilitation Skills Training Course - Lesson 1
The Peaceful Warrior
  • The role and purpose of facilitating
  • The Limits of Facilitation
  • Qualities of Effective Facilitation
  • LDP Review – facilitation preferences
  • Reflection
Facilitation Skills Training Course - Lesson 2
Just Add People and Stir
  • The Ideal World
  • The Real World
  • Reflection
Facilitation Skills Training Course - Lesson 3
Trusting in the Process
  • Preparation
  • Starting Off
  • The Middle Bit
  • The End Bit
  • I never agreed to that! (keeping records)
  • Reflection
Facilitation Skills Training Course - Lesson 4
Making Decisions
  • Tell me again, why are we here?
  • Divergent and Convergent Thinking
  • Building Consensus and Inclusive Solutions
  • Reflection
Facilitation Skills Training Course - Lesson 5
Maximising Interaction
  • Exercising Control
  • Encouraging Participation
  • Dealing with Challenges
  • Reflection
Facilitation Skills Training Course - Lesson 6
Virtual facilitation
  • Preparation
  • Technology
  • Maintaining Engagement
  • Reflection
Facilitation Skills Training Course - Lesson 7
Reflections
  • Create an Action Plan
  • Accountability = Action
  • References

In-House Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Facilitation Skills Training Course

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Live online interactive session with an expert trainer
  • Prices excl. GST

Questions:

Live Online Money Icon

$100 Discount!

Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)

Instructor Led

Looking for a full-day course in a physical room? Check the calendars in Aus and NZ

Online Course Date 1 Date 2 Date 3 Date 4
Facilitation Skills Training - Online Instructor-led 3hours
Time: 9:00 AM - 12:00 PM NZST
January 12
$450.00
Filling fast
March 11
$450.00
Filling fast
May 10
$450.00
Filling fast
July 21
$450.00
Filling fast

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Public Class Dates for
Facilitation Skills Training Course

Details:

  • Time: 09:00 AM - 04:30 PM
  • Small classes, average 5 people, max 16
  • Prices excl. GST
  • Lunch and refreshments included
  • Pay on Invoice or by Credit Card

Questions:

  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)

UNLIMITED TRAINING FOR AN
ENTIRE YEAR FOR LESS THAN THE
COST OF 3 DAYS OF TRAINING

learn more

Location Date 1 Date 2 Date 3 Date 4
Auckland
Auldhouse Computer Training, Three Lamps , 338 Ponsonby Road Ponsonby NZ 1011
January 12
1.0 day course
$695.00
Filling fast
March 11
1.0 day course
$695.00
Filling fast
May 10
1.0 day course
$695.00
Filling fast
July 21
1.0 day course
$695.00
Filling fast
Wellington
Auldhouse, JacksonStone House, , Level 8, 11 Hunter Street Wellington NZ 6011
January 12
1.0 day course
$695.00
Filling fast
March 11
1.0 day course
$695.00
Filling fast
May 10
1.0 day course
$695.00
Filling fast
July 21
1.0 day course
$695.00
Filling fast
Christchurch
Auldhouse, 13 Stanley Street, Sydenham Christchurch NZ 8023
January 12
1.0 day course
$695.00
Filling fast
March 11
1.0 day course
$695.00
Filling fast
May 10
1.0 day course
$695.00
Filling fast
July 21
1.0 day course
$695.00
Filling fast

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Not exactly what you needed? Try other courses in the Training, Facilitation & Presentation Courses Category

 
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