It is essential for sales professionals to skillfully overcome objections and manage difficult situations effectively to get the sale across the line.
The PD Training Overcoming Objections Sales Training Course provides precise training in handling objections, which include techniques to deflate objections, identifying unvoiced objections, finding common ground, and uncovering the root causes of objections. This training course teaches you how to turn sales objections into opportunities.
This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.
This is an instructor-led class that you can attend from home or your office.
We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.
These courses are facilitated in English, and are open to people from different industries across Australia, New Zealand, Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities.
Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs see our outcomes in the reviews.
**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!
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|Communication Skills Training - 3hours||0.5 day course||July 12|
|Conflict Resolution Training - 3hours||0.5 day course||July 20|
|Dealing With Difficult People in the Workplace - 3hours||0.5 day course||August 26|
|Email Etiquette Training - 3hours||0.5 day course||July 7|
|Emotional Intelligence (EQ) Training - 3hours||0.5 day course||July 21|
|Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - 3hours||0.5 day course||August 12|
|Giving Constructive Feedback Training - 3hours||0.5 day course||September 14|
|Knowledge Management (KM) Training - 3hours||0.5 day course||August 3|
|Minute-Taking Training - 3hours||0.5 day course||July 15|
|Negotiation Training - 3hours||0.5 day course||July 29|
|Sales Training - 3hours||0.5 day course||July 19|
|Supervising Others Training - 3hours||0.5 day course||July 19|
|Time Management Training - 3hours||0.5 day course||August 2|
|Assertiveness and Self Confidence Training - 3hours||0.5 day course||August 4|
|Business Writing Essentials for the Modern Workplace - 3hours||0.5 day course||July 27|
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|Leadership Development Training - Become THE leader - 3hours||0.5 day course||August 5|
|Leadership Development Training - Managing your Team - 3hours||0.5 day course||August 5|
|Professional Telephone Skills - 3hours||0.5 day course||July 28|
|Managing Difficult Conversations Training - 3hours||0.5 day course||July 21|
|Body Language Training - 3hours||0.5 day course||August 9|
|Behavioural Interview Techniques Training - 3hours||0.5 day course||July 5|
|Facilitation Skills Training - 3hours||0.5 day course||August 9|
|Effective Delegation Training - 3hours||0.5 day course||July 13|
|Business Ethics Training - 3hours||0.5 day course||July 8|
|Overcoming Objections Sales Training - 3hours||0.5 day course||July 22|
|Recruitment and Selection Training - 3hours||0.5 day course||August 18|
|PPA - Building Team Synergy - 3hours||0.5 day course||August 3|
|PPA - Identifying Difference as Opportunities - 3hours||0.5 day course||August 12|
|PPA - Problem Solving with a Growth Mindset - 3hours||0.5 day course||August 9|
|PPA - Resilience and You - 3hours||0.5 day course||August 9|
|PPA - Taking Productivity to the Next Level - 3hours||0.5 day course||August 12|
|Managing Workplace Diversity Training - 3hours||0.5 day course||July 20|
|Managing Virtual Teams Training - 3hours||0.5 day course||July 28|
|Job Search and Application Skills - 3hours||0.5 day course||July 29|
|Job Interview Skills - 3hours||0.5 day course||July 29|
|Achieving better Time Management while working from home - 3hours||0.5 day course||August 2|
|Master Virtual Training - 3hours||0.5 day course||January 18|
|Practical ways of becoming more Resilient Training Course - 3hours||0.5 day course||August 9|
|The Art of Social Selling - 3hours||0.5 day course||View schedule|
|Introduction to SEO - Online Instructor led 90-minutes||0.1 day course||View schedule|
|Active Listening Training - The secret of great communicators! - 3hours||0.5 day course||July 12|
|Change Management - Understanding Change (90 Mins)||0.1 day course||July 14|
|Influence and Persuasion at Work Training - 3hours||0.5 day course||July 15|
Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)
Looking for a full-day course in a physical room? Check the Full Catalogue
"Very impressed with what I learnt from the day. Scott was awesome & I enjoyed the day so much. Helped me out in so many ways that I am really looking forward to the next session. Have already put some of the skills Scott taught me to work."
Public Class Participant
"I absolutely loved the training and found it very beneficial."
"The course content was useful for our sales staff. I think the best part there is the attempt to change the paradigm of our staff from avoiding/fighting objections to welcoming/encouraging objections from clients."
"The trainer was great and adapted the training to suit us."
"It make us handle the objections of the client in better way, which is the best part."
Everyone who works in sales will run into sales objections. From retail employees on the sales floor to sales executives, people at every level of the business need to learn how to overcome sales objections. With the right training, it is possible to turn objections into opportunities. Investing in sales objection training will help improve sales and the company’s bottom line.
Overcoming Objections Sales Training - 3hours - Lesson 3
Seeing Objections as Opportunities
Overcoming Objections Sales Training - 3hours - Lesson 5
Finding a Point of Agreement
Overcoming Objections Sales Training - 3hours - Lesson 6
Have the Client Answer Their Own Objection
Overcoming Objections Sales Training - 3hours - Lesson 8
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
We use secure Video Conferencing such as Microsoft Teams or Zoom on request that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.