In the new global economy, it is more important than ever to understand how culture affects communication and perception. Improving intercultural communication enhances success by bringing varied perspectives and fresh ideas into the workplace.

These fun, high-energy training courses are available in Auckland, Wellington, Christchurch and New Zealand wide.

Your Learning Outcomes

  • Learn about stereotypes & biases, how they develop, and gain insights into one's own perspectives
  • Gain effective strategies for removing barriers to diversity in the workplace
  • Improve their listening & learn effective questioning techniques to communicate more effectively in a diverse population
  • Learn the importance of non-verbal communication, both one's own and that of others
  • Master ways of encouraging diversity in the workplace while discouraging and preventing discrimination
  • Learn how to respond to personal complaints & develop a support system to manage this resolution process in your organisation
  • Gain a professional approach to record, analyse and resolve situations involving diversity
  • Learn how to create a mechanism of prevention to reduce negative or discriminating situations and to keep them from repeating

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Workplace Diversity Training Now

As the world gets smaller, the workforce becomes more mobile and outsourcing becomes more common. The need to understand diversity and to be able to include cultural diversity as part of the work-place culture is becoming increasingly important.

See the Live Online tab for the course outline for the live online course

Course Outline for Workplace Diversity Training

After completing this course, participants will have learned to:

Topic 1

Understanding Diversity

  • What is Diversity?
  • A Brief History
  • Where Diversity Fits

Topic 2

Understanding Stereotypes

  • Stereotypes vs. Biases

Topic 3

Breaking Down the Barriers

  • Changing your Approach
  • What is Discrimination
  • Making Workplace and Social Changes

Topic 4

Verbal Communication Skills

  • Listening Dimensions
  • Asking Questions

Topic 5

Non-Verbal Communication Skills

  • Body Language
  • It's Not What You Say, It's How You Say It

Topic 6

Being Proactive

  • Reasons to Encourage Diversity
  • Strategies to Encourge Diversity

Topic 7

Managing Discrimination

  • Preventing Discrimination
  • Ways to Discourage Discrimination
  • Choosing a Course of Action

Topic 8

Dealing with Discrimination Complaints as a Person

  • Complaints Process (Employee)
  • Information to Gather
  • What to Do if You're Involved in a Complaint
  • Understanding your Role

Topic 9

Dealing with Diversity Complaints as a Manager

  • Recording the Complaint
  • Identifying Appropriate Actions
  • Choosing a Path

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Workplace Diversity Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

Upcoming Live Classes

Live Online

3-hour course

12:00 pm - 3:00 pm Pacific/Auckland

$480.00

26 February

Enrol Now Filling fast

16 May

Enrol Now Filling fast

7 August

Enrol Now Filling fast

9 October

Enrol Now Filling fast

Course Outline for Workplace Diversity Training

After completing this course, participants will have learned to:

Topic 1

Understanding Stereotypes

  • Stereotypes vs. Biases
  • Identifying Your Baggage
  • Understanding what this Means

Topic 2

Breaking Down the Barriers

  • Changing your Personal Approach
  • Encouraging Workplace Changes
  • Encouraging Social Changes

Topic 3

Verbal Communication Skills

  • Listening and Hearing: They aren't the same thing
  • Asking Questions
  • Communicating with Power

Topic 4

Non-Verbal Communication Skills

  • Body Language
  • The Signals you Send to Others
  • It's not WHAT you say, It's HOW you say it

Topic 5

Being Proactive

  • Encouraging Diversity in the Workplace
  • Preventing Discrimination
  • Ways to Discourage Discrimination

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Details:

  • Small classes, average 5 people, max 16
  • Prices excl. GST
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Pay on Invoice or by Credit Card

Questions:

Auckland

1.0 day course

ACE Training, Level 3, 46 Brown Street, Ponsonby Auckland NZ 1021

$750.00

26 February

Enrol Now Filling fast

16 May

Enrol Now Filling fast

7 August

Enrol Now Filling fast

9 October

Enrol Now Filling fast

Christchurch

1.0 day course

ACE Training, Unit 7, 15 Sir Gil Simpson Drive Christchurch NZ 8053

$750.00

26 February

Enrol Now Filling fast

16 May

Enrol Now Filling fast

7 August

Enrol Now Filling fast

9 October

Enrol Now Filling fast

Wellington

1.0 day course

ACE Training, Level 1, 89 The Terrace, Wellington Central Wellington NZ 6011

$750.00

26 February

Enrol Now Filling fast

16 May

Enrol Now Filling fast

7 August

Enrol Now Filling fast

9 October

Enrol Now Filling fast

Course Outline for Workplace Diversity Training

After completing this course, participants will have learned to:

Topic 1

Understanding Diversity

  • What is Diversity?
  • A Brief History
  • Where Diversity Fits

Topic 2

Understanding Stereotypes

  • Stereotypes vs. Biases

Topic 3

Breaking Down the Barriers

  • Changing your Approach
  • What is Discrimination
  • Making Workplace and Social Changes

Topic 4

Verbal Communication Skills

  • Listening Dimensions
  • Asking Questions

Topic 5

Non-Verbal Communication Skills

  • Body Language
  • It's Not What You Say, It's How You Say It

Topic 6

Being Proactive

  • Reasons to Encourage Diversity
  • Strategies to Encourge Diversity

Topic 7

Managing Discrimination

  • Preventing Discrimination
  • Ways to Discourage Discrimination
  • Choosing a Course of Action

Topic 8

Dealing with Discrimination Complaints as a Person

  • Complaints Process (Employee)
  • Information to Gather
  • What to Do if You're Involved in a Complaint
  • Understanding your Role

Topic 9

Dealing with Diversity Complaints as a Manager

  • Recording the Complaint
  • Identifying Appropriate Actions
  • Choosing a Path

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the Human Resources Courses Category