Assertiveness & Self Confidence Training Course

PD Training’s Assertiveness and Self Confidence Course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity, and how to behave when someone else is being overbearing towards you.

In this course you also learn how to approach difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” use body language effectively, express your views and disagreements positively and more.

Attend PD Training’s Assertiveness and Self Confidence Course, by booking a public, or in-house course at one of the following locations: Auckland, Christchurch or Wellington.

Contact us today for a group quote or register now into the next public course date.

Learning Outcomes
Course Outline
In-House
Training
Public Class
Reviews
  • Learning Outcomes - Assertiveness & Self Confidence Training Course

    In this course you will:
    • Understand what it means to be assertive and self-confident
    • Learn that it's okay to speak up and to stand up for what they believe
    • Gain techniques to confidently express opinions & needs
    • Learn to say 'no' without being rude or seeming disinterested
    • Recognise that you are important and that your opinions are valid and worthy of consideration
    • Learn to identify & eliminate negative thinking and self talk
    • Become a more effective communicator
    • Learn to set achievable goals in line with personal values
    • Discover how to "feel the part", "look the part", "sound the part" and "become the part"
    • Be able to recognise and deal with difficult behaviours in other people
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience

    ×

    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.

    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Assertiveness & Self Confidence Training Course Reviews:

    "The most useful part of the course for me was active listening and thinking about how to restructure questions in a less abrupt manner."

    Owen Dance

     

    "Training was good and relevant."

    Public Course Participant

     

    "Excellent course delivered in a way that is easy to put into action in everyday life. Learnt lots. Thanks :)"

    Van Dyck Fine Foods

     

    "Ian brought a depth of knowledge and life experience to his content that made it engaging and memorable. Some of the tools look to be powerful. The day has shifted my attitude about how best to communicate for success - for which I am grateful."

    Public Course Participant

     

    "Well run with a great class. venue was comfortable and we were well looked after prior and during our course. we recommend to others, thank you."

    V and M Lassey Investments Limited

     

    "It was excellent. Well run, kept to time. Relevant. Informative. I really enjoyed it. Thanks so much Roydon!!!"

    Au Pair Link

     

    "The course was great. The trainer was easy to learn from and discuss things with. I like the manual with activities to do at home. It will help reinforce the training."

    South Pacific Seeds (NZ) Ltd

     

    "Fabulous course and great trainer - I've already been implementing the material and finding it very useful. Thanks Ngaire for an awesome day! :)"

    Indigo Lane Safety & Wellbeing

     

    "well run with a great class. venue was comfortable and we were well looked after prior and during our course. we recommend to others, thank you."

    V and M Lassey Investments Limited

     

    "The trainer, Caroline was excellent. Very friendly and great personality and energetic vibe. And, she made the course fun and friendly; everyone was involved. Very easy person to deal with and talk to. As well, when asking her questions which were a bit of the topic, she approached this with such ease. She's very good at what she does and has such a flexible approach. The course was excellent. However, almost felt I needed a next level up. Would definitely love to do another course at higher level taken by Caroline."

    Inland Revenue Department

     

    "Really enjoyed this course. Terry was really amazing at helping make us feel at ease. I would definitely recommend him for any future people wanting a good trainer."

    Enviro NZ

     

    "I would recommend this to anyone as it would be useful in any working environment and also helps with personal development."

    Ticketmaster New Zealand

     

    "Examples provided gave a good insight to how we could also approach our matters to build our confidence."

    Fraedom

     

    "I was really impressed by the trainer and his knowledge base. Very helpful course that provided a general review of what I already knew but extended me in important ways. Was specific enough to suit my needs as a new manager. One of the best courses I have attended in years, as a Psychologist I have attended many."

    TeWhata-Maynard Psychological Services Ltd

     

    "I liked the way the course was delivered and also the participation from everyone in the course to share their ideas and experiences and to make sure everyone understood the topic."

    Jade Property Management

     

    "Coming from a Community Development background, I was initially apprehensive about taking this course, as I thought it may be more for the corporate sector. However, when I turned up on the day and saw that Ian was the tutor, I knew that it would an enjoyable learning experience, as I have seen Ian speak at other workshops and so knew that his tutoring would be excellent, which it was. It would be helpful to know in advance the person who is to scheduled to take the course plus a bit more about the format of the day, i.e. before you enrol. Most of the other participants I spoke to during the first break of the morning, were relieved that we weren't going to be put through a day of role playing."

     "I have learned a lot from this course. My main objective in attending this course was to learn the techniques on how to improve my self-confidence, how to become assertive and overcome my passivity. It tackled everything that I needed to know. Our trainer really knows what he is talking about and he keeps all of us interested by the way he presented the topic."

    "This kind of course I did 20 years ago - it has come a long way and so have I. It was so practical, useful and relevant, I will be going over my notes for some time. I learned a lot and it was very very helpful. It has helped me see myself in a new light which is good both personally and professionally. And it's helped me understand others more which is good too. I totally loved this course and will use lots of information in the future. Some good phrases and techniques and behaviours. I particularly like using your body to retrain your mind, but there was so much more too. Thank you so much, it is well worth doing and I highly recommend this course. I did take him off topic slightly with one question about a life long study and the different types of people that have been identified from it, but it was still interesting and we finished on time. Also, the trainer said he had to talk some time off work and I have also had to do this, and yet using tools like this course, have come back to a good place and am still growing. It will allow me in work to really own my current role, and be confident in what I do. Thanks again."

    Auldhouse Christchurch

     

    "Great trainer, highly experienced & skilled. Definitely right up there.

    Individual Course Participant

     

    "Great, intelligent trainer with heaps of knowledge and examples that was more than the provided training material.

    QualIT Solutions

     

    "I got some excellent tips on how to handle current issues in the office, day to day. I am definitely feeling a lot more confident for my reasons to attend the course."

    Pinnacle Corporation Limited

     

    "David was excellent."

    Department of Education and Training VIC

     

    New Zealand Government logo
    I did mention at the end of the day that this course was the most engaged I had been from start to finish in a course for a very long time.
    Careers New Zealand
    KiwiRail logo
    Appreciate the way Ian ensured that the things I wanted to learn were covered and in going through the content took time to reiterate and use personal experience for me to learn.
    KiwiRail
    Endeavour Foundation logo
    It was all very informative and very relevant to our line of work.
    Endeavour Foundation
    Endeavour Foundation logo
    Troy was great and we had a really good group. I can't wait to put things into practice.
    Endeavour Foundation
    DHL logo
    Will recommend for any supervisor or team leader with in DHL.
    DHL Supply Chain
    Mitre 10 logo
    I found the course to be thoroughly enjoyable and educational...I loved it and can't wait to put it into action. I do just wish it was longer: I enjoyed it enough to want stay and learn more for a few extra days.
    Mitre 10
    Metcash IGA logo
    I enjoyed the course and found it very useful and I aim to use it in both a professional and personal level. Thanks again Tammy was very good with her delivery and did an excellent job of keeping the group on track whilst at the same time giving everyone a fair time to ask questions. Thank you Tammy I would say the only thing negative is that everyone in the business may not get to do the course as it is invaluable, especially at this time of change.
    Metcash/IGA
    Metcash IGA logo
    I found the course quite interesting & fun, the instructor was very knowledgeable and very precise & well spoken, a very professional trainer, what I received from the course will be very valuable to my Everyday life, with my dealing with customers and my peers
    Metcash/IGA



  • Course Outline - Assertiveness & Self Confidence Training Course

    Download Assertiveness & Self Confidence Training Course Outline

    Foreword:

    This Assertiveness and Self Confidence Training Course empowers people with the confidence to be “heard”. You will also learn enhance and develop techniques to communicate politely and assertively without being pushy.

    Join PD Training’s Assertiveness and Self Confidence Training Course, or have a trainer come to your workplace in Auckland, Wellington and Christchurch.

    Assertiveness & Self Confidence Training Course - Lesson 1
    Me, We – Making Your Mark
    • Understanding Self-Confidence
    • Understanding Me
    • Understanding Others
    • Reflection
    Assertiveness & Self Confidence Training Course - Lesson 2
    How We Behave – Thoughts And Responses
    • The good, the bad and the ugly
    • Doubt
    • Realistic Concern and Doubt
    • Projecting Self Confidence
    • Reflection
    Assertiveness & Self Confidence Training Course - Lesson 3
    Communicating With Confidence
    • What you say
    • How you say it
    • Listening
    • Reflection
    Assertiveness & Self Confidence Training Course - Lesson 4
    Self Confidence – Building It And Rebuilding It
    • Building on your Strengths
    • Confidence Spoilers
    • Building Confidence – four areas of focus
    • Workplace Challenges to Self Confidence
    • Reflection
    Assertiveness & Self Confidence Training Course - Lesson 5
    Mastering Assertiveness – When And How To Use It
    • Your Rights
    • Getting over saying ‘no’
    • Ways of Saying No
    • Being Assertive Towards your boss
    • Reflection
    Assertiveness & Self Confidence Training Course - Lesson 6
    We’re All Different – Asserting In A Global World
    • The cultural dimension of assertiveness and self-confidence
    • Social Media and Self-Confidence
    • Reflection
    Assertiveness & Self Confidence Training Course - Lesson 7
    Reflections
    • Create an Action Plan
    • Accountability = Action

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
  • Public Class Dates for Assertiveness & Self Confidence Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Prices excl. GST
    • Lunch and refreshments included
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    When you book a Public Class with PD Training you can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person/course/date/city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
Not exactly what you needed? Try other courses in the Personal Development Courses Category

 
shadow
Orgmenta logo
Pre-Class Activities | Always Available Courseware | On Demand Support

org' ment vt. sounds like augment

1. to make greater;

2. to increase impact

Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

×
Trusted Supplier
Privacy Policy - Terms & Conditions
© 2013 - 2018 Professional Development Training NZ Pty Ltd