Active Listening Training Course
Active listening is the key to effective communication and communication is the key to success.
The PD Training Active Listening training course teaches you how to listen attentively, understand what you’ve heard and how to respond appropriately. Using these techniques you will become a more effective communicator in all situations.
This professional development training course is available now in Auckland, Christchurch or Wellington.
Please click on the Public Class tab below to view our Active Listening Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
| Course name | Length | Outline | Next class |
|---|---|---|---|
| Active Listening Training - The Secret of Great Communicators! | 0.5 day course | View schedule | |
| Assertiveness & Self Confidence Training | 1.0 day course | 22 June | |
| Communication Skills Training | 1.0 day course | 10 June | |
| Creative Problem Solving Training | 1.0 day course | 10 August | |
| Presentation Skills Training | 2.0 day course | 26 July | |
| Public Speaking Training | 1.0 day course | 20 July | |
| Stress Management Training | 1.0 day course | 22 June | |
| Emotional Intelligence (EQ) Training | 1.0 day course | 8 June | |
| Body Language Training | 1.0 day course | 1 July | |
| Work-Life Balance Training | 1.0 day course | 11 August | |
| Goal Setting and Getting Things Done Training Course | 1.0 day course | 1 June | |
| Influence and Persuasion at Work Training | 0.5 day course | 10 June | |
| Dealing With Difficult People in the Workplace | 1.0 day course | 10 June | |
| Job Interview Skills - 3hours | 0.5 day course | 23 June |
In this course participants will:
"This was my first time having one-on-one training, and the impact and usefulness is about 1000% better than group training!!"
Creative New Zealand
"Siobhan was an excellent facilitator and I would definitely do a training course run by her again."
"Excellent facilitator, highly recommend my colleagues attend this training opportunity. I felt I got a lot out of the 3 hour session and continue to practise what I learnt."
"A worth while course for all."
City of Greater Geelong
Download Active Listening Training - The Secret of Great Communicators! Course Outline
Effective listening requires you to actively be absorbing the information given to you by a speaker, showing that you are listening and interested and providing feedback to the speaker so that he or she knows the message was properly received.
This fun and interactive Active Listening Skills Training Program will provide practical skills and knowledge that you will transform your personal and professional interactions and lead to more rewarding and meaningful communication.
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Active Listening Training Course - Lesson 1
Getting Started
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Active Listening Training Course - Lesson 2
How Well Do You Actively Listen?
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Active Listening Training Course - Lesson 3
What Affects Listening?
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Active Listening Training Course - Lesson 4
Determine Your Communication Behaviours
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Active Listening Training Course - Lesson 5
Verbal Communication Skills
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Active Listening Training Course - Lesson 6
High Emotion - Low Intelligence
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Active Listening Training Course - Lesson 7
Tips and Tricks to Manage a Brainstorming Environment
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Active Listening Training Course - Lesson 8
Wrapping Up
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When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
At your workplace
In our Training Rooms
In our Online Training Room
