Leveraging the Generation Gap Training Course

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Learning how to manage people from different generations first requires an understanding of the environment in which their personality was developed, and secondly you need the skills to handle the differences in personality types.

The PD Training Leveraging the Generation Gap Training Course provides you with a comprehensive and deep understanding of the different generations; namely the traditionalists, Baby Boomers, Generation X and Generation Y. It also provides training in conflict management, conflict resolution processes and the building of harmony and equivalence.

This intensive and lively training course is now available across New Zealand, including Auckland, Wellington and Christchurch.

Please click on the Public Class tab below to view our Leveraging the Generation Gap Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Leveraging the Generation Gap Training Course

    After completing this course participants will be able to:

    • Learn the history behind generation gaps
    • Learn about the different generations (traditionalists, baby boomers, Generation X'ers & Generation Y'ers)
    • Understand the differences between each generation
    • Find common ground among the different generations
    • Master conflict management between generations
    • Leverage the strengths of each generation in the workplace
    Duration: 1 day course



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  • Course Outline - Leveraging the Generation Gap Training Course

    Download Leveraging the Generation Gap Training Course Outline

    Foreword:

    The workplace can present challenges to management in terms of handling the different generations present.  As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

    While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it.  Both the young and older worker have many ideas to offer, which can help the organisation thrive in the marketplace.  Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

    This 'Generations Gap Training Course' will help you understand the various generations present at work and understand what motivates each of them and how to work together.

    Leveraging the Generation Gap Training Course - Lesson 1
    Getting Started
    • Workshop Objectives
    Leveraging the Generation Gap Training Course - Lesson 2
    Context
    • What Generations Exist In The Workplace
    • What Defines A Generation
    • What This Means In Our Workplace
    Leveraging the Generation Gap Training Course - Lesson 3
    Traditionalist
    • Their Background
    • Their Characters
    • Their Working Style
    Leveraging the Generation Gap Training Course - Lesson 4
    Baby Boomers
    • Their Background
    • Their Characters
    • Their Working Style
    Leveraging the Generation Gap Training Course - Lesson 5
    Generation X's
    • Their Background
    • Their Characters
    • Their Working Style
    Leveraging the Generation Gap Training Course - Lesson 6
    Generation Y's (millennial)
    • Their Background
    • Their Characters
    • Their Working Style
    Leveraging the Generation Gap Training Course - Lesson 7
    Background
    • Attitude
    • Working Style
    • Life Experience
    Leveraging the Generation Gap Training Course - Lesson 8
    Finding Common Ground
    • Adopting A Communication Style
    • Creating An Affinity Group
    • Sharing Knowledge
    Leveraging the Generation Gap Training Course - Lesson 9
    Conflict Management (1)
    • Younger Bosses Managing Older Workers
    • Avoid Turnovers With A Retention Plan
    • Breaking Down The Stereotypes
    Leveraging the Generation Gap Training Course - Lesson 10
    Conflict Management (2)
    • Embrace The Hot Zone
    • Treat Each Other As A Peer
    • Create A Succession Plan
    Leveraging the Generation Gap Training Course - Lesson 11
    The Power of 4
    • Benefits Of Generation Gaps
    • How To Learn From Each Other
    • Embracing The Unfamiliar
    Leveraging the Generation Gap Training Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Action Plans and Evaluations

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
  • Public Class Dates for Leveraging the Generation Gap Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Prices excl. GST
    • Lunch and refreshments included
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)
    Location Date 1 Date 2 Date 3 Date 4
    Auckland
    338 Ponsonby Road Ponsonby 1011
    May 31
    1 day course
    $695.00
    Click to book
    Filling fast
    Jul 31
    1 day course
    $695.00
    Click to book
    Filling fast
    Oct 9
    1 day course
    $695.00
    Click to book
    Filling fast
    Dec 10
    1 day course
    $695.00
    Click to book
    Filling fast
    Wellington
    Level 8, 11 Hunter Street Wellington 6011
    May 31
    1 day course
    $695.00
    Click to book
    Filling fast
    Jul 31
    1 day course
    $695.00
    Click to book
    Filling fast
    Oct 9
    1 day course
    $695.00
    Click to book
    Filling fast
    Dec 10
    1 day course
    $695.00
    Click to book
    Filling fast
    Christchurch
    13 Stanley Street, Sydenham Christchurch 8023
    May 31
    1 day course
    $695.00
    Click to book
    Filling fast
    Jul 31
    1 day course
    $695.00
    Click to book
    Filling fast
    Oct 9
    1 day course
    $695.00
    Click to book
    Filling fast
    Dec 10
    1 day course
    $695.00
    Click to book
    Filling fast

    When you book a Public Class with PD Training you can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
Not exactly what you needed? Try other courses in the Human Resources Courses Category

 
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