Creative Problem Solving Training

"Learn to become part of the solution."

The PD Training Creative Problem Solving training course in New Zealand will provide participants with a complete and practical understanding of the steps involved to analyse, discover and solve problems in the workplace.

This course teaches the use of the many tools and techniques that resolve problems smoothly, quickly and efficiently. Along with the resolution, it also concentrates on the identification and removal of the root cause of a problem.

Attend a Creative Problem Solving Training class today, or have one of our professional trainers come to your workplace in Auckland, Christchurch and Wellington.

Please click on the Public Class tab below to view our Creative Problem Solving Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Your Learning Outcomes

In this course participants will:  
  • Understand the complete process of creatively solving a problem.
  • Learn some key questions to ask when gathering information about a problem  
  • Take home tools to effectively determine what 'the problem is'
  • Learn to write concrete problem statements
  • Discover idea-generating tools like affinity diagrams, word chaining, the box method, the Looking through a different Lens & the blink method
  • Learn to evaluate potential solutions against specific criteria like a cost/benefit analysis or group voting
  • Learn to perform a final problem analysis and then select a solution
  • Understand the why's & how's of refining & re-refining a solution shortlist
  • Learn how to identify the tasks & resources necessary to implement a solution
  • Understand how to evaluate & adapt solutions to reality

4.9/5

from 56 responses
Download PDF Outline Duration: 1.0 Days
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PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

Mike did a great job. The team enjoyed themselves and took some useful tips & tricks on board.
Nexus

 

"I thoroughly enjoyed the creative problem solving course. The trainer was very knowledgeable regarding the topic. A mixture of activities were undertaken including a group activity at the beginning, partner discussions, a Powerpoint presentation and discussion of the various topics from the work book. It was good that the trainer requested information about the goals of the participants at the beginning of the course and followed up several times during the course to make sure that the learning goals of the participants were being met."

Individual Course Participant

 

"Michael was an excellent trainer/facilitator. I have already commented to colleagues about him and the course, which I found most valuable. Everyone from those starting in a job for the first time, to experienced senior managers/CEOs would benefit from this course I feel. Highly recommend."

Earthquake Commission

 

"Lynne did a great job in taking our class. Used really easy language and also related herself easily to our examples of problem solving."

Auldhouse Wellington

 

"It was a great course. the training was practicable based with example, very interactive and engaging. Everyone was participating. The training was well paced and interesting."

Fisher & Paykel Ltd

 

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Creative Problem Solving Training Now

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small, in any organisation in New Zealand.

This Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.  Creativity can be learned and fostered as a professional skill, and can provide individual inspiration as well as being a useful team building tool.

Course Outline for Creative Problem Solving Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Workshop Objectives

Topic 2

The Problem Solving Method

  • Introduction to Six-Step Process
  • Problem Definition
  • Information Gathering
  • Generating Possible Solutions
  • Analysing the Solutions
  • Selecting the Best Solution(s)
  • Planning the Next Course of Action

Topic 3

Information Gathering

  • Understanding Types of Information
  • Identifying Key Questions
  • Developing Criteria

Topic 4

Problem Definition

  • Identifying the Problem
  • Determining the Scope
  • Writing the Problem Statement

Topic 5

Brainstorming Basics

  • Creating a Creative Space
  • Setting the Ground Rules
  • Generating Ideas

Topic 6

Generating Solutions - Part One

  • Logistical Solutions
  • Using Affinity Diagrams
  • Word Chaining

Topic 7

Generating Solutions - Part Two

  • Using the Box Method
  • Using the Looking through a different Lens
  • Using the Blink Method

Topic 8

Evaluating Solutions

  • Developing Criteria
  • Using Cost/Benefit Analysis
  • Group Voting

Topic 9

Selecting a Solution

  • Doing a Final Analysis
  • Facts vs. Intuition
  • Refining and Re-Refining the Shortlist

Topic 10

Planning your Next Steps

  • Identifying Tasks
  • Identifying Resources
  • Evaluating and Adapting

Topic 11

Recording Lessons Learned

  • Planning the Follow-up Meetings
  • Celebrating Successes
  • Identifying Improvements
 

Topic 12

Wrapping Up

  • Words from the Wise
  • Parking Lot
  • Action Plans and Evaluations

4.9/5

from 56 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Creative Problem Solving Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Prices excl. GST
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Pay on Invoice or by Credit Card

Questions:

Auckland

1.0 day course

ACE Training, Level 3, 46 Brown Street, Ponsonby Auckland NZ 1021

$750.00

14 February

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14 May

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18 August

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20 November

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Christchurch

1.0 day course

ACE Training, Unit 7, 15 Sir Gil Simpson Drive Christchurch NZ 8053

$750.00

14 February

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14 May

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18 August

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20 November

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Wellington

1.0 day course

ACE Training, Level 1, 89 The Terrace, Wellington Central Wellington NZ 6011

$750.00

14 February

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14 May

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18 August

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20 November

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Course Outline for Creative Problem Solving Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Workshop Objectives

Topic 2

The Problem Solving Method

  • Introduction to Six-Step Process
  • Problem Definition
  • Information Gathering
  • Generating Possible Solutions
  • Analysing the Solutions
  • Selecting the Best Solution(s)
  • Planning the Next Course of Action

Topic 3

Information Gathering

  • Understanding Types of Information
  • Identifying Key Questions
  • Developing Criteria

Topic 4

Problem Definition

  • Identifying the Problem
  • Determining the Scope
  • Writing the Problem Statement

Topic 5

Brainstorming Basics

  • Creating a Creative Space
  • Setting the Ground Rules
  • Generating Ideas

Topic 6

Generating Solutions - Part One

  • Logistical Solutions
  • Using Affinity Diagrams
  • Word Chaining

Topic 7

Generating Solutions - Part Two

  • Using the Box Method
  • Using the Looking through a different Lens
  • Using the Blink Method

Topic 8

Evaluating Solutions

  • Developing Criteria
  • Using Cost/Benefit Analysis
  • Group Voting

Topic 9

Selecting a Solution

  • Doing a Final Analysis
  • Facts vs. Intuition
  • Refining and Re-Refining the Shortlist

Topic 10

Planning your Next Steps

  • Identifying Tasks
  • Identifying Resources
  • Evaluating and Adapting

Topic 11

Recording Lessons Learned

  • Planning the Follow-up Meetings
  • Celebrating Successes
  • Identifying Improvements
 

Topic 12

Wrapping Up

  • Words from the Wise
  • Parking Lot
  • Action Plans and Evaluations

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the Management and Supervision Courses Category