Emotional Intelligence (EQ) for Professionals Training Course Course

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The Emotional Intelligence (EQ) For Professionals training course in New Zealand teaches you how to develop your emotional intelligence, or your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace and much more.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

Some participants have told us this course actually changed their lives for the better.  This dynamic training course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.

Contact us today for a group quote or register now into the next public course date.

Your Learning Outcomes
Emotional Intelligence (EQ) for Professionals Training Course

After completing this course participants will be able to:

  • Define Emotional Intelligence (EQ)
  • Identify the benefits of emotional intelligence
  • Learn the five core skills required to practice emotional intelligence
  • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
  • Read associated verbal and nonverbal communication (body language)
  • Successfully communicate with others in a non-verbal manner (body language)
  • Verbally communicate with others
  • Interpret and manage your emotions
  • Master tools to regulate and gain control of one’s own emotions
  • Articulate your emotions using the right language
  • Balance optimism and pessimism
  • Effectively impact others
  • Relate emotional intelligence to the workplace
  • Use the concepts and techniques in the workplace
Duration: 1.0 day course

Your Giving Outcomes

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Every time you book with us we help give access to life changing education, meals and resources to someone around the world. So far we have made 14,652 giving impacts on our clients behalf.

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Reviews

Emotional Intelligence (EQ) for Professionals Training Course Reviews:

"It was great - lots to think about. Plenty of theoretical stuff... and plenty of application. Many benefits doing it as team - as I think this will provide lots of opportunities to apply to our workplace and encourage each other as individuals."

Institute of Directors

"Ian I would like to thank you for the EQ training course I attended. I was nervous going into the class and your style of delivery and engagement made it easy for me to participate throughout the day. I would recommend this course to others without hesitation."

Individual Participant

 

"I think the course and the trainer (Ian) were great and the course reflected on my learning needs. I have been through some soft skills training's before but this course is much more comprehensive and practical, and it give people different perspective. I really liked the self-awareness/self-management part and I hope more colleagues from SX Hospital will be able to attend this course in near future."

Individual Participant

 

"Tim was awesome - I really enjoyed his use of real life examples and magic tricks!!"

"Michael was very approachable, knowledgeable and friendly. He made a full day course both engaging and fun."

"Really good that the presenter worked in a similar field to us & understood our clients."

The Loft

 

"Michael was great - personable and knowledgeable and made the subject matter very interesting. I was already interested in EQ going into the course, but expected a training course to be somewhat slow or forced. This was most definitely not the case! The day flew by and I feel like I gained knowledge that I'll be able to use daily at work and in my personal life. I'd recommend this course highly to colleagues, and I'd love to do another."

Auldhouse Wellington

 

"I really enjoyed this trainer. He was funny and engaging and very knowledgeable."

"Great trainer who got us all motivated and used interesting slides and put us into groups."

Callaghan Innovation

 

"I found the course extremely valuable. I feel it was the best course I have attended in a very long time. It was full of useful content for my circumstances and Kim did a fantastic job in facilitation. I am a trainer/facilitator myself so found a few small opportunities in delivery that I would alter however none of it significant enough to mention. Really great job done Kim. If only there was part 2 to the course I would be very interested in attending. Thanks for a fantastic day!"

Inland Revenue Hamilton

 

"I found the course very engaging and interesting and it has given me some scope to reflect on my needs in a more positive way both at work and in my personal environment. The exercises were well run and I felt that the presenter did an excellent job in explaining and leading the group during the day. I did feel the day was quite full and would enjoy exploring this subject and content over a 2 day timeframe in order to have the time to cover the topics more fully. I would recommend this course to anyone who wishes to learn more about themselves and others in a constructive and positive way to enhance relationships and communication."

Ministry of Business Innovation and Employment

 

"Enjoyed the workshop very much."

"It was all very good, I think the other attendees added to the course."

Ballance Agri-Nutrients

 

"This course was very useful and delivered in a non judgemental environment. As always when people who work together go to training there was a fair amount of fun and joyfulness above the course and trainer. It got noisy and off course at times. I commend the trainer on keeping this on track and not making a big deal about the noise and giggles. Well done. It was an enjoyable day."

"Our trainer was very professional and enthusiastic. It shows she loves what she does. I found the course very informative and have come away with ideas that I will try to put into place with my team."

GMHBA

 

"A really informative and fun day, I loved it and got a lot out of it!"

"Most useful part of the course, was having participants discuss their experiences. The video about the Manager and employee was useful and discussion around that."

Margaret Ramsay

 

New Zealand Government logo
I did mention at the end of the day that this course was the most engaged I had been from start to finish in a course for a very long time.
Careers New Zealand
KiwiRail logo
Appreciate the way Ian ensured that the things I wanted to learn were covered and in going through the content took time to reiterate and use personal experience for me to learn.
KiwiRail
Endeavour Foundation logo
It was all very informative and very relevant to our line of work.
Endeavour Foundation
Endeavour Foundation logo
Troy was great and we had a really good group. I can't wait to put things into practice.
Endeavour Foundation
DHL logo
Will recommend for any supervisor or team leader with in DHL.
DHL Supply Chain
Mitre 10 logo
I found the course to be thoroughly enjoyable and educational...I loved it and can't wait to put it into action. I do just wish it was longer: I enjoyed it enough to want stay and learn more for a few extra days.
Mitre 10
Metcash IGA logo
I enjoyed the course and found it very useful and I aim to use it in both a professional and personal level. Thanks again Tammy was very good with her delivery and did an excellent job of keeping the group on track whilst at the same time giving everyone a fair time to ask questions. Thank you Tammy I would say the only thing negative is that everyone in the business may not get to do the course as it is invaluable, especially at this time of change.
Metcash/IGA
Metcash IGA logo
I found the course quite interesting & fun, the instructor was very knowledgeable and very precise & well spoken, a very professional trainer, what I received from the course will be very valuable to my Everyday life, with my dealing with customers and my peers
Metcash/IGA



Course Outline
Emotional Intelligence (EQ) for Professionals Training Course

Download Emotional Intelligence (EQ) for Professionals Training Course Course Outline

Foreword:

Healthy Emotions + Clear Thinking + Appropriate Action = High EQ

Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the personality style of individuals and adjust your communications accordingly.

This one-day personal development course in New Zealand is useful for anyone who leads or works with other people, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, while also covering key interpersonal skills like active listening and understanding body language.

Participants will learn to develop and implement these competencies to enhance their relationships in work and life by increasing their understanding of social and emotional behaviours, and learning how to adapt and manage their emotional responses to particular situations.

Emotional Intelligence (EQ) for Professionals Training Course - Lesson 1
EQ - A Passing Fad?
  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 2
I Feel therefore I Am
  • Tuning in to your own emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 3
The Emotions of Others
  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 4
Emotions @ Work
  • Influencing Others
  • Having difficult conversations
  • Dealing with change
  • Toxic Workplaces and Emotional Intelligence
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 5
The Dark side
  • Manipulation
  • Emotional Honesty
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 6
Leading and Emotions
  • Leadership and Emotional Intelligence
  • Emotional Agility
  • Cultivating EI in organisations
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 7
Reflections
  • Create an Action Plan
  • Accountability = Action
  • References

In-House Training We’ll focus on what matters most to you and tailor to your context


Delivery Options for In-house training

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Emotional Intelligence (EQ) for Professionals Training Course

Details:

  • Time: 09:00:00 - 16:30:00
  • Small classes, average 5 people, max 16
  • Prices excl. GST
  • Lunch and refreshments included
  • Pay on Invoice or by Credit Card

Questions:

  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)

UNLIMITED TRAINING FOR AN
ENTIRE YEAR FOR LESS THAN THE
COST OF 3 DAYS OF TRAINING

learn more

Location Date 1 Date 2 Date 3 Date 4
Auckland
Auldhouse Computer Training, Three Lamps , 338 Ponsonby Road Ponsonby NZ 1011
March 20
1.0 day course
$695.00
Filling fast
June 9
1.0 day course
$695.00
Filling fast
August 28
1.0 day course
$695.00
Filling fast
October 20
1.0 day course
$695.00
Filling fast
Wellington
Auldhouse, JacksonStone House, , Level 8, 11 Hunter Street Wellington NZ 6011
March 20
1.0 day course
$695.00
Filling fast
June 9
1.0 day course
$695.00
Filling fast
August 28
1.0 day course
$695.00
Filling fast
October 20
1.0 day course
$695.00
Filling fast
Christchurch
Auldhouse, 13 Stanley Street, Sydenham Christchurch NZ 8023
March 20
1.0 day course
$695.00
Filling fast
June 9
1.0 day course
$695.00
Filling fast
August 28
1.0 day course
$695.00
Filling fast
October 20
1.0 day course
$695.00
Filling fast

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Orgmenta app

Embed Learning A great training course is only the beginning to lasting change.

To help you get lasting change from training we engage your participants

Before training

Pre course activity & chat with the trainer about personal learning goals

During training

At the course conclusion participants are encouraged to add an action plan and select an accountability buddy

After training

  • Participants can access course materials and extension content + more
  • If they picked an accountability buddy, they will have that meeting as well

We welcome your participants for Refresher Training on our public classes at no cost for 12-months (subject to availability)

All made easy via our orgmenta participant app

More ways we can help achieve lasting change include:

1. Make it Stick Packs - 6 months of 10-15 minute activities to run at meetings

Designed to be easy to use for Team Leaders, Managers, Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course.

When you choose this option, we provide your nominated Learning Champions with a 3-hour session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand alone lunch 'n' learn sessions.

Make it Stick packs are available for all PDT Signature Series courses.

2. Follow-Up Coaching by our Trainers

Our Trainers can come back onsite and run coaching and reinforcment sessions for your team members. These sessions are most commonly 90-minutes long, and are designed to help people share and collaborate, helping them gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change.

Our purpose is to deliver lasting impact, and we believe this is a powerful step in achieving lasting change, so to encourage you to give your people that extra opportunity to really see change, if you book a follow up session within 90-days of the original course date, we’ll come back onsite for 1/2 price.

3. Physical Products - visual reminders to keep key concepts alive

Many of the 'aha' moments in courses can come from the increased awareness of ourselves and our colleagues, these come through the REACH Profiles that is integrated into many of our courses.

The insights lead us to better recognise our tendencies and strengths, understand how to be more mindful of adapting to the needs and preferences of our team and our customers.

The insights are put into practice by appreciating the benefits of our diversity and either learning to adapt or implementing a strengths-based management approach.

We have a great range of high quality products that can keep these impactful moments top of mind back in the workplace.

REACH to my Team
Visualizer / Reminder

The REACH Team Visualizer/Reminder can be used in multiple ways in both training and in the office. When displayed in a high traffic area REACH will be kept top of mind. Below are guidelines for use of the REACH Team Visualizer / Reminder which is also in downloadable format.

The REACH Team Visualizer / Reminder comes in two sizes of A0 841 x 1189 mm and A1 594 x 841 mm and is made from a sturdy 5mm corflute.

REACH to my Team Visualizer / Reminder guidelines for use

  • For this activity the simplest way to plot all participants on the REACH Grid is by generating TEAM Insights Report from the REACH Ecosystem which will give the position of everyone participating.
  • Place the REACH Team Visualizer / Reminder on a flat surface, preferably a wall, where it is clearly visible. Ask participants to mark their REACH position on the grid with a sticky dot. Recommend that participants put their initials on the sticky dot so they can easily locate themselves later. Each person’s REACH can revealed one at a time in a group activity. This allows for everyone to identify the dynamic that they will have with each other. Are they in the same quadrant or are the polar opposites? How do they "REACH" each other?
  • When you construct this activity with participants who have not seen their REACH score, they begin to develop a sense of self-awareness and their blind spots as well as of those around them.
  • The REACH Team Visualizer / Reminder is a powerful way to keep Team Dynamics and REACH alive. It can be revisited on a regular basis, people can be added, removed or moved by simply adding, removing or moving dots.
Download REACH Team Dynamic Visualiser guidelines

Keep it Alive
REACH Cubes

REACH Cubes are designed to build empathy and grow an appreciation for thinking differently. They encourage productive and positive interactions in the workplace, workshop or personal development sessions. They can be used in any creative way to grow REACH and below we have provided two recommended activities for use. The REACH Cubes pack comes with 4 REACH Cubes one representing each REACH Quadrant. Each REACH Cube is 7.5 cm squared and are made from durable EVA Foam.

Keep it Alive REACH Cubes Activity 1 – Thinking Outside the Square

When people are participating in activities during REACH workshops, training or personal development sessions provide each participant with a REACH Cube and ask them to complete the activity or interaction Thinking and Behaving based on what REACH Cube was provided to them.

Are they the Advisor focused on detail and doing?

or a Coach focused on People and Action?

This brings a whole new level of empathy building and appreciation for the strength of thinking differently.

Keep it Alive REACH Cubes Activity 2 – Grow Your REACH in your space

After REACH has been introduced using the REACH Training continue to keep REACH alive in the workplace by providing each person with a set of 4 REACH cubes to take back to their work space.

Personal REACH and the REACH of their colleagues can be grown by using these cubes on a regular basis with these great ideas:

The Desk Stack:

Stack your REACH Cubes on your desk and on top of the stack place the cube that is reflecting your current REACH zone. Ensure that you have the side that says “Thanks for dropping by, right now I am in my __________ quadrant” facing outward so those approaching your work space know how you are feeling and acting at that current time. This is designed to help those around you recognise different behaviours/responses they may or may not receive from you based on the situation and REACH zone.

Think Before I Act:

Use your REACH Cubes to be mindful of your interactions with others. Whilst interacting use the cubes to review your behaviours and actions. Take up the cube of the quadrant you currently feel you are in and review these sides: Think before I act: Is this what I need to be right now? Flip the cube over to the side of the profile overview and think about the style in which you are Communicating, Conflict-handling, Delegating etc. Is this what you need to be to REACH the person you are interacting with? If not find the REACH Cube that best suits the situation and maximises your REACH with that person and use the profile overview to help guide your interaction.

Download REACH Cubes Activity File

Learn to REACH
Labels

Learn to REACH Labels are a great low-cost substitute for the REACH Caps or REACH Cubes or the more physically interactive REACH Floor Mat. They work well in small and large team activities and can be used as a quick way to identify how others act and think through a different quadrant that is not theirs. They can learn to appreciate the different communication, conflict handling, delegating, planning and learning styles of others and through this increase their REACH.

The REACH Labels are made of a high quality fabric sticky labels that are designed to last all day training sessions.

These work well after training when stuck to people’s monitors or workstations.

View all of the REACH Training and reinforcement products Here
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Emotional Intelligence (EQ) for Professionals Training Course
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