Advanced Skills for Elite Personal and Executive Assistants
The Advanced Skills for Elite Administrative and Executive Assistants training course, developed by PD Training in New Zealand, teaches you how to develop the competency for the advanced skills and flexibility needed to effectively provide a higher level of administrative and executive assistance.
After completing this course, you will have learned the following: how to develop and enhance your social intelligence and flexibility to adapt to the superior’s working style, the capability to represent your manager if necessary, office and people management skills, scheduling skills, effective screening of visitors, incoming calls and reports, the importance of confidentiality and much more.
This is a great course, full of excellent content, and useful skills and techniques. Courses are available in New Zealand including Auckland, Christchurch or Wellington.
Please click on the Public Class tab below to view our Advanced Skills for Elite Personal and Executive Assistants course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Need something more basic? See our Foundation Skills for Elite Personal Assistants and EA's Training Course
| Course name | Length | Outline | Next class |
|---|---|---|---|
| Business Etiquette Training | 1.0 day course | View schedule | |
| Meeting Management Training | 1.0 day course | View schedule | |
| Personal Productivity Training | 1.0 day course | View schedule | |
| Professional Telephone Skills Training | 1.0 day course | April 30 | |
| Time Management Training | 1.0 day course | May 20 | |
| Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course | 1.0 day course | April 24 | |
| Foundation Skills for New HR Officers Training | 1.0 day course | View schedule | |
| Minute-taking Training | 1.0 day course | June 4 | |
| Computer Basics Foundation Training | 1.0 day course | View schedule | |
| Advanced Skills for Elite Personal and Executive Assistants | 1.0 day course | June 5 | |
| Presentation Skills Training - Accelerated 1 day | 1.0 day course | View schedule |
"Really enjoyed the way Caroline presented the training very supportive and bubbly would love to be trained by her in the future!!!!"
Wellington Water Ltd
"This course is helping me learn how to deal with conflict with any people who are very aggressive and how to prioritise my workload in my organisation. I was very glad to attend this type of training and it helps me to understand how I am supposed to do my work in any organisation. the knowledge and skills that I learned had great value."
Solomon Islands Government - Ministry of Public Service
"I thought the Trainer was great, professional, personable and a good presenter...We did spend some good time on minute taking, which was the best part of the course for me, and my fellow course mates. This was really helpful. I would have liked to spend some time on Meeting Agenda's as well."
St Andrews at Rangi Ruru Presbyterian Church
"Ngaire was very helpful! She was a PA/had a PA for her own business so she was full of useful knowledge. She worked through our goals with us and I left the course feeling very confident about my new PA role thanks to her help."
Vista Entertainment Solutions Ltd
"I did mention at the end of the day that this course was the most engaged I had been from start to finish in a course for a very long time."
Careers New Zealand
"I absolutely enjoyed this course. The trainer explained everything in a way I could relate to. The venue and material was excellent. I am planning to enrol into more courses with your organisation. Thank you Kim for a great day."
Iosis
"I Loved the course. It met my needs by reinforcing the role of a PA and some tips on handling difficult people within the workforce. Fantastic small class (6 of us) - made it very interactive and good networking opportunity."
Bank of New Zealand
"Ian's professional but humorous personality made for a very enjoyable learning experience. We covered all the relevant topics and he was open to questions. Thanks Ian :)"
Wellington Water Limited
"Great course, Terry was awesome! Kept me interested."
Pacific Inc Limited - Le Va
During this course in New Zealand, participants engage in learning the theories and practice the duties of a high-level administrative assistant. This interactive course includes activities to enhance learning and the development of practical skills.
This comprehensive course involves the development of skills and knowledge that the job of a personal/executive assistant demands. These include developing social intelligence, flexibility, content management skills, people management skills and prioritising tasks.
Foundation Skills for Elite Personal and Executive Assistants Training Course
See the Live Online tab for the course outline for the live online course
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Topic 1
The Advanced Elite PA and EA
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Topic 2
Working with your Manager
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Topic 3
Handling Difficult and Demanding People in the workplace
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Topic 4
Negotiation with Multiple Managers v’s Tasks, Tasks v’s Manager’s
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Topic 5
Managing the Office
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Topic 6
Social Media Management
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Topic 7
Work – Life Balance
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Topic 8
Reflections
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When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
Download Live Online Course Outline (PDF)
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Topic 1
Working with your Manager
|
Topic 2
Handling Difficult and Demanding People in the workplace
|
|
Topic 3
Negotiation with Multiple Managers v’s Tasks, Tasks v’s Manager’s
|
Topic 4
Work – Life Balance
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$100 Discount!
Every live online class booking entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18 months)
Looking for a full-day course in a physical room? Check the calendars in Australia and New Zealand
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
Following on from the foundation course, this provides great direction for key skills and focus areas to make the most of your team of two.
Buy Advanced EA and PA Skills
At your workplace
In our Training Rooms
In our Online Training Room
