Workplace Diversity Training Course

public class booking button group training booking button

In the new global economy, it is more important than ever to understand how culture affects communication and perception. Improving intercultural communication enhances success by bringing varied perspectives and fresh ideas into the workplace.

These fun, high-energy training courses are available in Auckland, Wellington, Christchurch and New Zealand wide.

Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Workplace Diversity Training Course

    • Learn about stereotypes & biases, how they develop, and gain insights into one's own perspectives
    • Gain effective strategies for removing barriers to diversity in the workplace
    • Improve their listening & learn effective questioning techniques to communicate more effectively in a diverse population
    • Learn the importance of non-verbal communication, both one's own and that of others
    • Master ways of encouraging diversity in the workplace while discouraging and preventing discrimination
    • Learn how to respond to personal complaints & develop a support system to manage this resolution process in your organisation
    • Gain a professional approach to record, analyse and resolve situations involving diversity
    • Learn how to create a mechanism of prevention to reduce negative or discriminating situations and to keep them from repeating
    Duration: 1 day course



    Reviews

    Workplace Diversity Training Course Reviews:




  • Course Outline - Workplace Diversity Training Course

    Download Workplace Diversity Training Course Outline

    Foreword:

    As the world gets smaller, the workforce becomes more mobile and outsourcing becomes more common. The need to understand diversity and to be able to include cultural diversity as part of the work-place culture is becoming increasingly important.

    Workplace Diversity Training Course - Lesson 1
    Getting Started
    • Workshop Objectives
    Workplace Diversity Training Course - Lesson 2
    Understanding Diversity
    • What is Diversity?
    • Related Terms and Concepts
    • A Brief History
    • A Legal Overview
    Workplace Diversity Training Course - Lesson 3
    Understanding Stereotypes
    • Stereotypes vs. Biases
    • Identifying Your Baggage
    • Understanding what this Means
    Workplace Diversity Training Course - Lesson 4
    Breaking Down the Barriers
    • Changing your Personal Approach
    • Encouraging Workplace Changes
    • Encouraging Social Changes
    Workplace Diversity Training Course - Lesson 5
    Verbal Communication Skills
    • Listening and Hearing: They aren't the same thing
    • Asking Questions
    • Communicating with Power
    Workplace Diversity Training Course - Lesson 6
    Non-Verbal Communication Skills
    • Body Language
    • The Signals you Send to Others
    • It's not WHAT you say, It's HOW you say it
    Workplace Diversity Training Course - Lesson 7
    Being Proactive
    • Encouraging Diversity in the Workplace
    • Preventing Discrimination
    • Ways to Discourage Discrimination
    Workplace Diversity Training Course - Lesson 8
    Coping with Discrimination
    • Identifying if you have been Discriminated against
    • Methods of Reprisal
    • Choosing a Course of Action
    Workplace Diversity Training Course - Lesson 9
    Dealing with Diversity Complaints as a Person
    • What to do if you're Involved in a Complaint
    • Understanding your Role
    • Creating a Support System
    Workplace Diversity Training Course - Lesson 10
    Dealing with Diversity Complaints as a Manager
    • Recording the Complaint
    • Identifying Appropriate Actions
    • Choosing a Path
    Workplace Diversity Training Course - Lesson 11
    Dealing with Diversity Complaints as an Organisation
    • Receiving a Complaint
    • Choosing a Response
    • Learning from the Complaint
    Workplace Diversity Training Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Action Plans and Evaluations

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
  • Public Class Dates for Workplace Diversity Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Prices excl. GST
    • Lunch and refreshments included
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    When you book a Public Class with PD Training you can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
Not exactly what you needed? Try other courses in the Human Resources Courses Category

 
shadow
Orgmenta logo
Pre-Class Activities | Always Available Courseware | On Demand Support

org' ment vt. sounds like augment

1. to make greater;

2. to increase impact

Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

×
Trusted Supplier
Privacy Policy - Terms & Conditions
© 2013 - 2019 Professional Development Training NZ Pty Ltd