When creating written communications in the workplace, it is essential that the details of the communication be correct, while the basic layout of the document is appropriate, and the ideas or information is presented logically and effectively.
Business Writing Essentials for the Modern Workplace course teaches participants how to assure the effectiveness of any type of business writing, whether its reports, proposals and even emails, and ensures these documents are written using the correct sentence structure, grammar and formatting.
Participants will learn key business writing skills like planning the document content, writing for the reader, various conversational styles, the use or avoidance of industry jargon and multiple types of document styling.
This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.
This is an instructor-led class that you can attend from home or your office.
We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.
These training courses are facilitated in English, and are open to people from different industries across Australia, New Zealand, Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities.
Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs see our outcomes in the reviews.
**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!
|Course name||Length||Outline||Next class|
|Advanced Skills for Elite Personal Assistants and Executive Assistants - 3hours||0.5 day course||14 July|
|Coaching and Mentoring Training - 3hours||0.5 day course||12 August|
|Communication Skills Training - 3hours||0.5 day course||12 July|
|Conflict Resolution Training - 3hours||0.5 day course||20 July|
|Dealing With Difficult People in the Workplace - 3hours||0.5 day course||26 August|
|Email Etiquette Training - 3hours||0.5 day course||7 July|
|Emotional Intelligence (EQ) Training - 3hours||0.5 day course||21 July|
|Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - 3hours||0.5 day course||12 August|
|Giving Constructive Feedback Training - 3hours||0.5 day course||14 September|
|Knowledge Management (KM) Training - 3hours||0.5 day course||3 August|
|Minute-Taking Training - 3hours||0.5 day course||15 July|
|Negotiation Training - 3hours||0.5 day course||29 July|
|Sales Training - 3hours||0.5 day course||19 July|
|Supervising Others Training - 3hours||0.5 day course||19 July|
|Time Management Training - 3hours||0.5 day course||2 August|
|Assertiveness and Self Confidence Training - 3hours||0.5 day course||4 August|
|Business Writing Essentials for the Modern Workplace - 3hours||0.5 day course||27 July|
|Customer Service Training - 3hours||0.5 day course||22 July|
|Leadership Development Training - Become THE leader - 3hours||0.5 day course||5 August|
|Leadership Development Training - Managing your Team - 3hours||0.5 day course||5 August|
|Professional Telephone Skills - 3hours||0.5 day course||28 July|
|Managing Difficult Conversations Training - 3hours||0.5 day course||21 July|
|Body Language Training - 3hours||0.5 day course||9 August|
|Behavioural Interview Techniques Training - 3hours||0.5 day course||5 July|
|Facilitation Skills Training - 3hours||0.5 day course||9 August|
|Effective Delegation Training - 3hours||0.5 day course||13 July|
|Business Ethics Training - 3hours||0.5 day course||8 July|
|Overcoming Objections Sales Training - 3hours||0.5 day course||22 July|
|Recruitment and Selection Training - 3hours||0.5 day course||18 August|
|PPA - Building Team Synergy - 3hours||0.5 day course||3 August|
|PPA - Identifying Difference as Opportunities - 3hours||0.5 day course||12 August|
|PPA - Problem Solving with a Growth Mindset - 3hours||0.5 day course||9 August|
|PPA - Resilience and You - 3hours||0.5 day course||9 August|
|PPA - Taking Productivity to the Next Level - 3hours||0.5 day course||12 August|
|Managing Workplace Diversity Training - 3hours||0.5 day course||20 July|
|Managing Virtual Teams Training - 3hours||0.5 day course||28 July|
|Job Search and Application Skills - 3hours||0.5 day course||29 July|
|Job Interview Skills - 3hours||0.5 day course||29 July|
|Achieving better Time Management while working from home - 3hours||0.5 day course||2 August|
|Master Virtual Training - 3hours||0.5 day course||18 January|
|Practical ways of becoming more Resilient Training Course - 3hours||0.5 day course||9 August|
|The Art of Social Selling - 3hours||0.5 day course||View schedule|
|Introduction to SEO - Online Instructor led 90-minutes||0.1 day course||View schedule|
|Active Listening Training - The secret of great communicators! - 3hours||0.5 day course||12 July|
|Change Management - Understanding Change (90 Mins)||0.1 day course||14 July|
|Influence and Persuasion at Work Training - 3hours||0.5 day course||15 July|
After completing this course participants will have learned:
Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)
Looking for a full-day course in a physical room? Check the Full Catalogue
"Louise was a great trainer and very enthusiastic and made training enjoyable."
The Swatch Group (Australia) Pty Ltd
"I found the course met all my expectations. The trainer was awesome."
"Our trainer, Lou, was particularly good and knowledgeable. The training day was very good due to her."
-Structerre Consulting Engineers
"The most helpful tip was to have a cheat sheet of commonly mis-spelt words and set up email templates."
-Metcash Trading (IGA)
"Our trainer was fantastic and I would definitely recommend him for future course. I would of loved this to have been a full day course as personally I received a lot from it. Looking forward to the next course!"
"Ron was a great trainer, the session was interactive and engaging. Ron enabled us to take away new skills and apply them in a business environment."
"Really good training ...Instructor gave a lot of information and made it really enjoyable."
"I found the trainer to be very engaging and entertaining. The content was useful too. I hoped to do more on informal and formal language, but otherwise I will be using what I learnt in every day tasks."
"While going through the training material, our trainer helped put his own experiences and knowledge into a context which was easy to relate to and understand coherently. The small group number helped to build direction of learning to areas which needed assistance the most for each participant."
"Over all I found the course excellent, thanks to Troy he made you question things that you thought you knew."
"This is one of the best course I have been to and exceeded my expectations. I have done a course with you before and this one was offered for free, I was expecting it to be average or bad and wow, I'm impressed. I will carry the tips of the learning with me forever, things that are really useful and will never be forgotten. Will be my pleasure to recommend this course at any opportunity."
"A good small group training session, we did have a good asking questions time for each models."
-AgriExchange Pty. Ltd.
"Course content and session was very practical and applicable to my work."
"I absolutely love the teacher, who showed passion and knowledge at the highest level I have ever experienced."
-Teachers Mutual Bank
"Trainer was awesome. She utilised break times to respond to individual queries and provided useful feedback. Course content can be made a little more challenging. Overall, it was a great course!"
"Jen was an excellent trainer and facilitator, and very responsive to our needs. Would attend training again specifically to have her as a trainer."
"Jen's enthusiasm and generosity was really fantastic. She worked really hard to make the course relevant to all the different levels and experiences of the participants. The most valuable part of the course for me was the information about writing a clear and effective email, as this is a fairly new form of communication for me. What the course delivered for me was a change in perspective about how we write in business, and a shift in focus to thinking about what the audience needs from not just the content of your writing, but the structure."
"Great trainer, very skilled!"
-Diabetes Australia National Office
" The trainer was good and did her best to tailor the content to our situations and relevant roles/workplace contexts, and I liked her workshop-style training."
-SS&C Solutions Pty Ltd
"The course was very informative for me, Troy delivered the content of the course with Gusto and passion, clear and desisted. There was a lot to absorb in a short time frame. Troy Tailed each section to each for us which helped us though the day and we achieved our Goals too."
"The course really makes you think about what you are actually writing and well you are actually communicating the message to the reader."
"Very well set out and timed, the day had momentum with no dull moments. Interest was held for the whole day."
"The training was very engaging and helpful - made me see things clearly for best practice at work. I also met new colleagues whom I enjoyed collaborating with."
"This was one of the best one-day training courses that I have done."
"It all tied in very well, great course. Will send more of my team on this course."
"Very positive energy and knowledge exhibited by trainer. Created a relaxed environment and very approachable. Congratulations on such a fine delivery thoroughly enjoyed it."
-Latrobe Health Services
"This was a 2 day course that was stuffed into 3 hours. The trainer, however, was excellent; he was very knowledgeable about the subject matter and was very good at facilitating learning."
-Sharman from ALTC
"Very beneficial course and gained some updates in my writing that I have not done for many years along with some information I was not aware of. Thanks again to Mark and was a very informative and enjoyable morning."
-Defence - Latchford Barracks
"I appreciated the trainer understood Defence has its own template documents and he spent no time but concentrated on the "Mechanics" as he called it. Spelling, grammar and various other often misunderstood and practiced skills. I found this course very helpful."
"Great teacher, great material, fun, engaging activities, very satisfied."
"I thought that the course was really helpful! It's good to get a refresher and consider how we communicate."
"Course was well run and very enjoyable. Course was a good refresher and lead in to some additional training/work I have coming up."
"The course itself was great, I was hoping for it go a little more indepth in writing structures, but a lot was covered in the time frame."
"I was impressed with how I managed the course and that was due to the professional and knowledgeable approach and presentation. This course will enable me to improve my work skills. Thank you."
-Individual Course Participant
"The trainer - Peter is very professional. The venue & food are very good as well. I really enjoyed & interested in with the Business Writing Training course. Thanks very much PD Training."
"Pete was great! Really enjoyed my time and learnt important points that will help me with my work."
-Much More Than Money Pty Ltd
"Overall the course was good."
"It's great that the trainer identify and was able to respond my queries intelligently."
-Shire Of Narrogin
"David Davenport was a fantastic tutor and was easy to discuss ideas with and get along. At times I felt that the content was more geared towards students who speak English as a second language based on the varied ethnicities of the students. Regardless, this made for an enriching learning environment."
-TSA Management (Vic) Pty Ltd
"I thought the presenter was really knowledgeable. I enjoyed that the session was interactive with lots of discussion and that there wasn't a reliance on the text book."
"The course was a fantastic crash course. It would have been fantastic to have done the entire course, rather than the express version. But time was an issue for our team, rather than a PD Training request."
- Rural Directions PTY Ltd
This workshop is focussed on creating well written business documents. The course reviews the basic principles that apply to all forms of writing and provides you with a framework through which you can improve your business writing.
The motto of PD Training is to ‘Empower Improvement’. We seek to enhance people’s work life by providing you with skills that you can utilise immediately back in your workplace. The best way to identify how to utilise these newfound writing skills, is to reflect on the activities that you performed throughout your training and implement them as soon as possible in the workplace.
Business Writing Essentials for the Modern Workplace - 3hours - Lesson 1
Why, Who and What of Writing
Business Writing Essentials for the Modern Workplace - 3hours - Lesson 2
Two Bee or Not to Be – Grammar Has the Answer
Business Writing Essentials for the Modern Workplace - 3hours - Lesson 3
Planning What You Write
Business Writing Essentials for the Modern Workplace - 3hours - Lesson 4
The First Draft
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
We use secure Video Conferencing such as Microsoft Teams or Zoom on request that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.