Satisfying every customer every time can be a challenge, but there are proven methods and skills you can learn and use to maximise their satisfaction and increase sales.
The PD Training Retail Sales Training Course in New Zealand provides you with an understanding and skill development in how to engage with customers, control the sales process, identify upselling/cross-selling opportunities, utilise sales psychology, conduct valuable needs analysis and much more.
This comprehensive course is designed to help retail sales professionals sell more and discount less, handle difficult customers, professionally handle every sale and maximise every opportunity.
This interactive training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
After completing this course participanst will be able to:
"Very impressed with the effort the trainer and pd sales and operations team made to ensure the course was appropriate for our needs, as well as accommodating us on short notice."
Universal Fans
"It has helped build my confidence with customers, and has helped me with product knowledge. It was great, really helped my staff and found it very very beneficial, was happy with the end Result, our consultant Jess was fantastic very motivating and we had fun, Appreciate it."
Gloss Cosmetics
"We got to learn and gain knowledge on things we did not know. For example,I did not know about personal space. Training was very informative."
Antipodes Nature
"Very good illustrations."
Brisbane Airport Corporation PTY Limited
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
The retail industry in New Zealand has long been one of the most competitive sales environments and the competition only continues to increase with online sales becoming more available to everyone. It is vital for all retailers to make the most of every marketing dollar and every customer by giving your retail sales staff the skills and confidence to professionally manage, control and close sales in a retail setting.
This course will provide your team with the skills and techniques to close more sales, whilst providing great customer service and creating repeat customers based on their positive experience with your staff and brand.
After completing this course, participants will have learned to:
Topic 1
It Starts with you
Topic 2
Consider the customer
Topic 3
Starting the sales process
Topic 4
Greeting
Topic 5
Needs analysis
Topic 6
Control the sale
Topic 7
Maximising Every Opportunity
Topic 8
Sales Psychology 101
Topic 9
Closing the sale
Topic 10
Thank you
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
We take care of all of the details, so you don’t have to:
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
Learn the concepts and insights to help become a respected professional and generate more sales in this Micro eLearning course.
Buy Retail SalesThe most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.
Not exactly what you needed? Try other courses in the Sales Training Courses Category
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