Business Writing for the Digital Era

Writing proper business-related documents in today's workplace requires a solid understanding of the fundamentals behind how specific documents should be approached, designed and edited.  Written communications in the workplace should be concise, yet thorough and well laid out. 

Technology enabled communications (emails and texts) should also be well thought out and designed to get the correct message across, while avoiding any potential misinterpretation.

This newly designed course teaches how to create business documents in the modern workplace, which takes into account the many forms that modern communication can take, and teaches participants how to best align their message with the appropriate documentation and device.

Click on the buttons above to register for a public course or to get a free quote for an inhouse/onsite training event delivered at your preferred location.

Business Writing for the Digital Era training courses are available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Your Learning Outcomes

After completing this course participants will be able to:

  • Understand Basic Writing Principles
  • Know Common Forms of Business Communication
  • Review Personality Types When Communicating
  • Identify and Understand Your Audience
  • Understand the Writing Process
  • Review English Language Fundamentals
  • How to Write With Clarity
  • Write Within Workplace Constraints
  • Choose Most Effective Wording
  • Use Effective Editing and Proofreading
  • Create Useful References and Appendices
  • Understand Email Etiquette
  • Effective Report Writing
  • Create an Action Plan

4.7/5

from 56 responses
Download PDF Outline Duration: 1.0 Days
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PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"I am always looking for ways to improve how I communicate with colleagues, customers and stake holders. The course has made me re-think structure and content when communicating. Also, very useful to have the appendixes at the back with punctuation and grammar."

National Accreditation Authority for Translators and Interpreters

"I found the course quite helpful with my current duties. It gave me an insight for a better understanding when creating/preparing business emails."

National Accreditation Authority for Translators and Interpreters

 

"Kirsten was a great trainer and having a class size of only three people for this course meant that we got good feedback and were able to easily discuss the outcomes that we each wanted from the course."

Morphum Environmental

 

"Great that it was only a small group - able to get more one-on-one than a larger group. Kirsten was great and kept checking in that we were understanding what she was saying. Nice venue - struggle a bit with windowless rooms, but was ok for the day. A lot of the information I knew, but was good to reinforce this, and to learn a few other things."

Department of Conservation

 

"Kirsten is a fantastic trainer. I will use the key points covered."

Wilson Parking New Zealand Limited

 

"I am always looking for ways to improve how I communicate with colleagues, customers and stake holders. The course has made me re-think structure and content when communicating. Also, very useful to have the appendixes at the back with punctuation and grammar."

National Accreditation Authority for Translators and Interpreters

"I found the course quite helpful with my current duties. It gave me an insight for a better understanding when creating/preparing business emails."

-National Accreditation Authority for Translators and Interpreters


"Course content was extremely relevant and I will benefit immediately. Troy's delivery was engaging, informative and memorable."

"What a great a course, was aligned to our needs and taught us loads on different types of audiences!"

-Technology One


"Overall the course met our needs and Anna did a great job throughout the day."

"I found the information the trainer provided was exceedingly helpful."

"Excellent refresher on good business writing."

-SafeWork SA


 

"Really enjoyed the mind map I think that is something I will use very regularly."

"Good content and Kate did a really good job of tailoring the information for the group on the way though the course."

"The content of the course was broad but covered items I found very useful. There was also time to ask for any random questions we may have."


-Collins Foods


 

"Content of the course reinforced learned skills."

"I found the individual activities really helpful. Then to get individual feedback from Sanet really helped my learning."

"Handy tips and sayings to help remember part of content."

-Western Downs Regional Council



More happy clients
 

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Business Writing for the Digital Era Now

Learn how to write for various audiences and personality types by utilising the unique PD Training personality profiling tools in class.  This new course takes into consideration the latest in modern communications platforms and empowers participants to be more effective writers.

 

Modern communication requires an awareness of multiple audience types and multiple device utilisation to assure the message is clear, concise and not lost between the various platforms available in the modern workplace.  PD Training's Business Writing for the Digital Era course is ideal for reviewing the basics and learning the latest in modern writing techniques.

 

Course Outline for Business Writing for the Digital Era

After completing this course, participants will have learned to:

Topic 1

From Texting to Boardroom Paper

  • Everyone is a Business Writer
  • Universal Principles of Good Writing
  • Forms and Formats
  • Common Forms of Business Writing
  • The Principle of ‘Purpose’
  • Reflection

Topic 2

Who am I Writing For?

  • The Principle of ‘Audience’
  • REACH Review – Communication Preferences
  • Understanding the Audience
  • Writing for a Global Audience
  • Reflection

Topic 3

The Blank Page

  • The Principle of ‘Structure’
  • The Writing Process
  • Starting
  • Writing
  • Finishing
  • Reflection

Topic 4

English Still Matters

  • Texting – a Legitimate Form of Language
  • Write it Once. Make it Count
  • English Fundamentals
  • The ‘Plain’ Truth
  • The Principle of Clarity
  • Reflection

Topic 5

Writing within Constraints

  • The Space-Time Continuum
  • The Principle of ‘Concision’
  • Word Choice
  • Reflection

Topic 6

Click with Confidence

  • Wait! The Pressure to Hit ‘send’
  • Edit, Edit, Edit
  • The Principle of Proofing
  • Reflections

Topic 7

Reflections

  • Create an Action Plan
  • References
  • Appendix
  • Commonly Confused Words
  • Punctuation
  • Email Etiquette
  • Using MS Word Readability Score
  • Structuring a Business Report
  • Add Your Own Writing Tips

4.7/5

from 56 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Business Writing for the Digital Era Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Prices excl. GST
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Pay on Invoice or by Credit Card

Questions:

Auckland

1.0 day course

ACE Training, Level 3, 46 Brown Street, Ponsonby Auckland NZ 1021

$750.00

December 6

Missed out

Christchurch

1.0 day course

ACE Training, Unit 7, 15 Sir Gil Simpson Drive Christchurch NZ 8053

$750.00

December 6

Missed out

Wellington

1.0 day course

ACE Training, Level 1, 89 The Terrace, Wellington Central Wellington NZ 6011

$750.00

December 6

Missed out

Course Outline for Business Writing for the Digital Era

After completing this course, participants will have learned to:

Topic 1

From Texting to Boardroom Paper

  • Everyone is a Business Writer
  • Universal Principles of Good Writing
  • Forms and Formats
  • Common Forms of Business Writing
  • The Principle of ‘Purpose’
  • Reflection

Topic 2

Who am I Writing For?

  • The Principle of ‘Audience’
  • REACH Review – Communication Preferences
  • Understanding the Audience
  • Writing for a Global Audience
  • Reflection

Topic 3

The Blank Page

  • The Principle of ‘Structure’
  • The Writing Process
  • Starting
  • Writing
  • Finishing
  • Reflection

Topic 4

English Still Matters

  • Texting – a Legitimate Form of Language
  • Write it Once. Make it Count
  • English Fundamentals
  • The ‘Plain’ Truth
  • The Principle of Clarity
  • Reflection

Topic 5

Writing within Constraints

  • The Space-Time Continuum
  • The Principle of ‘Concision’
  • Word Choice
  • Reflection

Topic 6

Click with Confidence

  • Wait! The Pressure to Hit ‘send’
  • Edit, Edit, Edit
  • The Principle of Proofing
  • Reflections

Topic 7

Reflections

  • Create an Action Plan
  • References
  • Appendix
  • Commonly Confused Words
  • Punctuation
  • Email Etiquette
  • Using MS Word Readability Score
  • Structuring a Business Report
  • Add Your Own Writing Tips

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save
Purchase the microlearning bundle

This short content-packed course covers concepts from universal principles you can apply to improve your writing to writing effective media releases. If you write at work, take a few minutes to find take-aways from this course.

Buy Modern Business Writing eLearning

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the Business Communication Courses Category