Personal Development Courses

Improve Yourself As A Professional And As An Individual
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Active Listening training course Auckland, Wellington, Christchurch and across New Zealand

Active Listening Training Course

Anger Management training course Auckland, Wellington, Christchurch and New Zealand wide

Anger Management Training

  • Course length: 1 day course
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  • 5.00 out of 5 from 2 responses
  • Group Bookings available: Yes, tailoring and discounts included
Assertiveness & Self-Confidence training course Auckland, Wellington and Christchurch

Assertiveness & Self Confidence Training Course

Body Language training course Auckland, Wellington, Christchurch and New Zealand wide

Body Language Training Course

Communication Skills training course Auckland, Wellington, Christchurch across New Zealand

Communication Skills Training Course

Creative Problem Solving training course Auckland, Wellington, Christchurch across New Zealand

Creative Problem Solving Training Course

Dealing With Difficult People in the Workplace course Auckland, Wellington, Christchurch and New Zealand wide

Dealing With Difficult People in the Workplace

Developing Creativity Course course Auckland, Wellington, Christchurch

Developing Creativity Course

  • Course length: 1 day course
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  • Be the first to review
  • Group Bookings available: Yes, tailoring and discounts included
Emotional Intelligence (EQ) training course Auckland, Wellington, Christchurch and New Zealand wide

Emotional Intelligence (EQ) Training Course

Goal Setting and Managing for Outcomes Training course Auckland, Wellington, Christchurch and New Zealand wide

Goal Setting and Managing for Outcomes Training Course

Influence and Persuasion at Work Training course Auckland, Wellington, Christchurch and New Zealand wide

Influence and Persuasion at Work Training Course

ORANGES course Auckland, Wellington, Christchurch

ORANGES

Organisational Skills Training course Auckland, Wellington, Christchurch and New Zealand wide

Organisational Skills Training Course

Public Speaking training course Auckland, Wellington, Christchurch and New Zealand wide

Public Speaking Training Course

Stress Management training course Auckland, Wellington, Christchurch and New Zealand wide

Stress Management Training Course

Work-Life Balance Training Course - New Zealand wide including Auckland, Wellington, Christchurch and New Zealand wide

Work-Life Balance Training Course

Category top 10 skills icon

Top 10 skills for Personal Development professionals

  1. Be assertive and self-confident
    Know when and how to say ‘no’, study others’ behaviour and develop your strengths.
  2. Use body language
    Sync your body language with verbal communication to look and sound confident.
  3. Deal with difficult people
    Use anger management and other coping techniques to defuse volatile people and situations.
  4. Develop communication skills
    Know communication best practices, active listening and the role of voice in communication.
  5. Use emotional intelligence (EQ)
    Observe emotions, reflect upon behaviour and postpone judgment for developing an objective perspective.
  6. Influence and persuade
    Learn how to persuade others to act and use neuro-linguistic programming to influence.
  7. Organise
    Keep tasks and objects organised through prioritising, scheduling, removing clutter and systematic storage.
  8. Resolve problems creatively
    Get to know creative problem-solving methods, brainstorming, generating solutions, recording lessons and more.
  9. Manage stress
    Use relaxation techniques, removing bad influences, planning and coping methods to avoid and de-stress yourself.
  10. Work-life balance
    Recognise the signs of imbalance, manage time, set goals, create boundaries and delegate.

Top 10 tips for Personal Development

  1. Become assertive by making changes in these three areas:
    1. Appearance
    2. Body Language
    3. Voice (tone, speed, volume and pitch)
    How you look, how you speak and how you conduct yourself are indications of an assertive person. Such a person is comfortable with what s/he is, and is clear about what s/he does.
  2. Ask questions to improve your communication skills. Questions have great power and can be used to guide a conversation anywhere you like. Open questions, closed questions and probing questions are three types of questions.
    1. Open questions ask who, what, where, when, why and how. They encourage explanations: "Why did you do that?"
    2. Closed questions can only be answered with a "yes" or "no", or a short answer. For e.g. "Do you like football?"
    3. Probing questions seek more information. "Can you tell me how it happened?"
  3. Improve your body language by becoming aware of your current body language and making these changes in it:
    1. Posture - shoulder back and back straight.
    2. Movements - avoid quick or slow movements.
    3. Facial expressions - keep a smiling face.
    4. Personal space - don't stand too near or too far from the person you're talking to.
    5. Eye movement - look directly at the person, avoid quick eye movement and wandering eyes.
  4. Prioritise goals to manage tasks at home and work better. List out all goals and categorise them on the basis of their urgency, importance and duration (short-term or long-term). In each category, pick the first two goals and devote your time and efforts to complete them. Give yourself a deadline for each goal and measure results regularly.
  5. Develop Emotional Intelligence (EQ) to gain control over your emotions and understanding others'. Observe your strengths, weaknesses, actions and thoughts impartially to gain self-awareness. Know that negative thoughts and self-criticism are reactions not in your control. Therefore, do not let them affect your judgment and actions.
  6. Persuade and influence others by using stories. People love stories, especially if they are told in an effective way. You can use stories of real people with extraordinary lives to make your point. Make sure that you stick to facts and present the story with the goal to influence your audience.
  7. To resolve conflicts efficiently, follow this model:
    1. Research - decide if the issue is serious enough, clarify the problem, and determine its facts and frequency.
    2. Presentation - create a safe zone, describe the behaviour clearly, weigh resolution options.
    3. Take Action - help parties to choose a mutually beneficial solution, create the action plan together and follow up.
  8. Organise materials and tasks for improved personal productivity. These are the two ways you can use to organise:
    1. Ask these three questions before throwing things - When was the last time I used it? Would I need it in the near future? How will I organise it if I keep it?
    2. Make three boxes of Keep, Donate and Trash. After every six months or so, sort the Keep box and put the unnecessary things into the Donate and the Trash boxes.
  9. When in a difficult situation, use these three methods to make a decision:
    1. Alter - evaluate if you can Alter the difficult situation.
    2. Avoid - if you cannot Alter it, can you Avoid it?
    3. Accept - if neither Alter nor Avoid is possible, consider Accepting it.
    Seek support if you cannot help yourself to Alter or Avoid.
  10. Balance work and life. As both are important for a healthy life, consider using productivity enhancement tools such as delegation, goal-setting, and prioritisation to do more in less time. Devote sufficient time to yourself, your family and friends for mental and physical wellness.
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