"The most useful part of the course for me was active listening and thinking about how to restructure questions in a less abrupt manner."

Owen Dance

"Training was good and relevant."

Public Course Participant

"Excellent course delivered in a way that is easy to put into action in everyday life. Learnt lots. Thanks :)"

Van Dyck Fine Foods

"Ian brought a depth of knowledge and life experience to his content that made it engaging and memorable. Some of the tools look to be powerful. The day has shifted my attitude about how best to communicate for success - for which I am grateful."

Public Course Participant

"Well run with a great class. venue was comfortable and we were well looked after prior and during our course. we recommend to others, thank you."

V and M Lassey Investments Limited

"It was excellent. Well run, kept to time. Relevant. Informative. I really enjoyed it. Thanks so much Roydon!!!"

Au Pair Link

"The course was great. The trainer was easy to learn from and discuss things with. I like the manual with activities to do at home. It will help reinforce the training."

South Pacific Seeds (NZ) Ltd

"Fabulous course and great trainer - I've already been implementing the material and finding it very useful. Thanks Ngaire for an awesome day! :)"

Indigo Lane Safety & Wellbeing

"well run with a great class. venue was comfortable and we were well looked after prior and during our course. we recommend to others, thank you."

V and M Lassey Investments Limited

"The trainer, Caroline was excellent. Very friendly and great personality and energetic vibe. And, she made the course fun and friendly; everyone was involved. Very easy person to deal with and talk to. As well, when asking her questions which were a bit of the topic, she approached this with such ease. She's very good at what she does and has such a flexible approach. The course was excellent. However, almost felt I needed a next level up. Would definitely love to do another course at higher level taken by Caroline."

Inland Revenue Department

"Really enjoyed this course. Terry was really amazing at helping make us feel at ease. I would definitely recommend him for any future people wanting a good trainer."

Enviro NZ

"I would recommend this to anyone as it would be useful in any working environment and also helps with personal development."

Ticketmaster New Zealand

"Examples provided gave a good insight to how we could also approach our matters to build our confidence."

Fraedom

"I was really impressed by the trainer and his knowledge base. Very helpful course that provided a general review of what I already knew but extended me in important ways. Was specific enough to suit my needs as a new manager. One of the best courses I have attended in years, as a Psychologist I have attended many."

TeWhata-Maynard Psychological Services Ltd

"I liked the way the course was delivered and also the participation from everyone in the course to share their ideas and experiences and to make sure everyone understood the topic."

Jade Property Management

"Coming from a Community Development background, I was initially apprehensive about taking this course, as I thought it may be more for the corporate sector. However, when I turned up on the day and saw that Ian was the tutor, I knew that it would an enjoyable learning experience, as I have seen Ian speak at other workshops and so knew that his tutoring would be excellent, which it was. It would be helpful to know in advance the person who is to scheduled to take the course plus a bit more about the format of the day, i.e. before you enrol. Most of the other participants I spoke to during the first break of the morning, were relieved that we weren't going to be put through a day of role playing."

 "I have learned a lot from this course. My main objective in attending this course was to learn the techniques on how to improve my self-confidence, how to become assertive and overcome my passivity. It tackled everything that I needed to know. Our trainer really knows what he is talking about and he keeps all of us interested by the way he presented the topic."

"This kind of course I did 20 years ago - it has come a long way and so have I. It was so practical, useful and relevant, I will be going over my notes for some time. I learned a lot and it was very very helpful. It has helped me see myself in a new light which is good both personally and professionally. And it's helped me understand others more which is good too. I totally loved this course and will use lots of information in the future. Some good phrases and techniques and behaviours. I particularly like using your body to retrain your mind, but there was so much more too. Thank you so much, it is well worth doing and I highly recommend this course. I did take him off topic slightly with one question about a life long study and the different types of people that have been identified from it, but it was still interesting and we finished on time. Also, the trainer said he had to talk some time off work and I have also had to do this, and yet using tools like this course, have come back to a good place and am still growing. It will allow me in work to really own my current role, and be confident in what I do. Thanks again."

Auldhouse Christchurch

"Great trainer, highly experienced & skilled. Definitely right up there.

Individual Course Participant

"Great, intelligent trainer with heaps of knowledge and examples that was more than the provided training material.

QualIT Solutions

"I got some excellent tips on how to handle current issues in the office, day to day. I am definitely feeling a lot more confident for my reasons to attend the course."

Pinnacle Corporation Limited

"David was excellent."

Department of Education and Training VIC

"I like the interaction among the participants."

Auldhouse Auckland

"The course provided me with a number of tools to use that could help with my self confidence. I would recommend this to anyone that wanted to develop their assertiveness in the workplace."

Sport Northland

"I found the training course a very insightful and worthwhile experience. There was a well-balanced mix of theory and practical activity, which helped to enforce and validate the discussion points that Vivienne covered. I found the most rewarding component required the full participation and engagement by all attendees, as we can often get caught up in the theory and then struggle to apply the learning in a practical sense."

Fletcher Living Auckland Central