Overcoming Objections Sales Training - 3hours

It is essential for sales professionals to skillfully overcome objections and manage difficult situations effectively to get the sale across the line.

The PD Training Overcoming Objections Sales Training Course provides precise training in handling objections, which include techniques to deflate objections, identifying unvoiced objections, finding common ground, and uncovering the root causes of objections. This training course teaches you how to turn sales objections into opportunities.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.

This is an instructor-led class that you can attend from home or your office. 

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.

These courses are facilitated in English, and are open to people from different industries across Australia, New Zealand, Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities.

Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs   see our outcomes in the reviews.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Your Learning Outcomes

By the end of this course, participants will:

  • Understand the factors contributing to customer objections
  • Learn how to overcome objections with a set of specific strategies
  • Practise the different strategies for overcoming objections
  • Learn how to dig up the "real reason" behind objections
Download PDF Outline Duration: 0.5 Days
Training courses for Live Online & Hybrid
Course name Length Outline Next class
Advanced Skills for Elite Personal Assistants and Executive Assistants - 3hours 0.5 day course 17 December
Coaching and Mentoring Training - 3hours 0.5 day course 26 February
Communication Skills Training - 3hours 0.5 day course 18 December
Conflict Resolution Training - 3hours 0.5 day course 18 December
Dealing With Difficult People in the Workplace - 3hours 0.5 day course 10 December
Email Etiquette Training - 3hours 0.5 day course 19 December
Emotional Intelligence (EQ) Training - 3hours 0.5 day course 4 December
Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - 3hours 0.5 day course 16 December
Giving Constructive Feedback Training - 3hours 0.5 day course 23 January
Knowledge Management (KM) Training - 3hours 0.5 day course View schedule
Minute-Taking Training - 3hours 0.5 day course 6 February
Negotiation Training - 3hours 0.5 day course 16 February
Sales Training - 3hours 0.5 day course 21 January
Supervising Others Training - 3hours 0.5 day course 10 February
Time Management Training - 3hours 0.5 day course 12 February
Assertiveness and Self Confidence Training - 3hours 0.5 day course 3 December
Business Writing Essentials for the Modern Workplace - 3hours 0.5 day course 5 December
Resolving Customer Issues 3 hours 0.5 day course 9 December
Leadership Development Training - Become THE leader - 3hours 0.5 day course 29 January
Leadership Development Training - Managing your Team - 3hours 0.5 day course 29 January
Professional Telephone Skills - 3hours 0.5 day course 28 January
Managing Difficult Conversations Training - 3hours 0.5 day course View schedule
Body Language Training - 3hours 0.5 day course 18 December
Behavioural Interview Techniques Training - 3hours 0.5 day course View schedule
Facilitation Skills Training - 3hours 0.5 day course 27 February
Effective Delegation Training - 3hours 0.5 day course 28 January
Business Ethics Training - 3hours 0.5 day course View schedule
Overcoming Objections Sales Training - 3hours 0.5 day course View schedule
Recruitment and Selection Training - 3hours 0.5 day course 3 March
PPA - Building Team Synergy - 3hours 0.5 day course 20 February
PPA - Identifying Difference as Opportunities - 3hours 0.5 day course 3 December
PPA - Problem Solving with a Growth Mindset - 3hours 0.5 day course View schedule
PPA - Resilience and You - 3hours 0.5 day course 4 December
PPA - Taking Productivity to the Next Level - 3hours 0.5 day course View schedule
Managing Workplace Diversity Training - 3hours 0.5 day course 5 December
Managing Virtual Teams Training - 3hours 0.5 day course View schedule
Job Search and Application Skills - 3hours 0.5 day course View schedule
Job Interview Skills - 3hours 0.5 day course View schedule
Achieving better Time Management while working from home - 3hours 0.5 day course View schedule
Master Virtual Training - 3hours 0.5 day course View schedule
Practical ways of becoming more Resilient Training Course - 3hours 0.5 day course View schedule
The Art of Social Selling - 3hours 0.5 day course View schedule
Active Listening Training - The secret of great communicators! - 3hours 0.5 day course 20 January
Change Management - Understanding Change (90 Mins) 0.5 day course 19 February
Influence and Persuasion at Work Training - 3hours 0.5 day course View schedule
Mastering Virtual Team Training 1.0 day course View schedule
High-Stakes Conversations - 3hours 0.5 day course View schedule
Positive Intelligence for Leaders - 3hours 0.5 day course 3 February
Challenger Safety - 3hours 0.5 day course 9 December
Mental Health at Work - 3hours 0.5 day course 16 December

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"Very impressed with what I learnt from the day. Scott was awesome & I enjoyed the day so much. Helped me out in so many ways that I am really looking forward to the next session. Have already put some of the skills Scott taught me to work."

Public Class Participant

"I absolutely loved the training and found it very beneficial."


-R.I.C. Publications


 

"The course content was useful for our sales staff. I think the best part there is the attempt to change the paradigm of our staff from avoiding/fighting objections to welcoming/encouraging objections from clients."


"The trainer was great and adapted the training to suit us."


"It make us handle the objections of the client in better way, which is the best part."


-Educo


 

More happy clients

 

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Overcoming Objections Sales Training - 3hours Now

Everyone who works in sales will run into sales objections. From retail employees on the sales floor to sales executives, people at every level of the business need to learn how to overcome sales objections. With the right training, it is possible to turn objections into opportunities. Investing in sales objection training will help improve sales and the company’s bottom line.

 

Course Outline for Overcoming Objections Sales Training - 3hours

After completing this course, participants will have learned to:

Topic 3

Seeing Objections as Opportunities

  • Translating the Objection to a Question
  • Translating the Objection to a Reason to Buy
  • Case Study

Topic 5

Finding a Point of Agreement

  • Outlining Features and Benefits
  • Identifying Your Unique Selling Position
  • Agreeing with the Objection to Make the Sale
  • Case Study

Topic 6

Have the Client Answer Their Own Objection

  • Understand the Problem
  • Render It Unobjectionable
  • Case Study

Topic 8

Unvoiced Objections

  • How to Dig up the “Real Reason”
  • Bringing Their Objections to Light
  • Case Study

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Overcoming Objections Sales Training - 3hours Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the Live Online & Hybrid Courses Category