Coaching and mentoring employees helps to boost productivity, create a healthier work environment, ensure smooth functioning of business processes and improve moral. As human resources are the key in any organisation, it is important to coach and mentor the less experienced employees appropriately to reduce attrition, improve staff retention and create a culture of continuous improvement.

The PD Training Coaching and Mentoring Training Course provides you with a deep understanding and the skills required to properly implement important techniques such as personal and professional goal setting, developing career options, overcoming personal obstacles, building trust, giving critical feedback and more.

Attend our Coaching and Mentoring training class today, or have a trainer come to your workplace in Brisbane, Sydney, Parramatta, Melbourne, Canberra, Adelaide or Perth.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.

This is an instructor-led class that you can attend from home or your office. 

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.

These courses are facilitated in English, and are open to people from different industries across Australia, New Zealand, Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities.

Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs   see our outcomes in the reviews.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Your Learning Outcomes

In this course participants will:


  • Understand the G.R.O.W. model and apply it
  • Learn to set appropriate, effective goals using the S.M.A.R.T. technique
  • Learn how to recognise the current state or reality of an employee's situation
  • Understand the importance of building & fostering trust with employees
  • Master the art of giving effective feedback while maintaining trust
  • Recognise & overcome common obstacles that are holding employees back
 
Download PDF Outline Duration: 0.5 Days
Training courses for Live Online & Hybrid
Course name Length Outline Next class
Advanced Skills for Elite Personal Assistants and Executive Assistants - 3hours 0.5 day course 6 February
Coaching and Mentoring Training - 3hours 0.5 day course 27 February
Communication Skills Training - 3hours 0.5 day course 11 February
Conflict Resolution Training - 3hours 0.5 day course 30 January
Dealing With Difficult People in the Workplace - 3hours 0.5 day course 27 January
Email Etiquette Training - 3hours 0.5 day course 21 January
Emotional Intelligence (EQ) Training - 3hours 0.5 day course 29 January
Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - 3hours 0.5 day course 24 February
Giving Constructive Feedback Training - 3hours 0.5 day course 23 January
Knowledge Management (KM) Training - 3hours 0.5 day course View schedule
Minute-Taking Training - 3hours 0.5 day course 6 February
Negotiation Training - 3hours 0.5 day course 16 February
Sales Training - 3hours 0.5 day course 21 January
Supervising Others Training - 3hours 0.5 day course 10 February
Time Management Training - 3hours 0.5 day course 12 February
Assertiveness and Self Confidence Training - 3hours 0.5 day course 4 February
Business Writing Essentials for the Modern Workplace - 3hours 0.5 day course 20 January
Resolving Customer Issues 3 hours 0.5 day course 3 March
Leadership Development Training - Become THE leader - 3hours 0.5 day course 29 January
Leadership Development Training - Managing your Team - 3hours 0.5 day course 29 January
Professional Telephone Skills - 3hours 0.5 day course 28 January
Managing Difficult Conversations Training - 3hours 0.5 day course View schedule
Body Language Training - 3hours 0.5 day course 20 January
Behavioural Interview Techniques Training - 3hours 0.5 day course View schedule
Facilitation Skills Training - 3hours 0.5 day course 27 February
Effective Delegation Training - 3hours 0.5 day course 28 January
Business Ethics Training - 3hours 0.5 day course View schedule
Overcoming Objections Sales Training - 3hours 0.5 day course View schedule
Recruitment and Selection Training - 3hours 0.5 day course 3 March
PPA - Building Team Synergy - 3hours 0.5 day course 20 February
PPA - Identifying Difference as Opportunities - 3hours 0.5 day course 20 January
PPA - Problem Solving with a Growth Mindset - 3hours 0.5 day course View schedule
PPA - Resilience and You - 3hours 0.5 day course 9 February
PPA - Taking Productivity to the Next Level - 3hours 0.5 day course View schedule
Managing Workplace Diversity Training - 3hours 0.5 day course 25 February
Managing Virtual Teams Training - 3hours 0.5 day course View schedule
Job Search and Application Skills - 3hours 0.5 day course View schedule
Job Interview Skills - 3hours 0.5 day course View schedule
Achieving better Time Management while working from home - 3hours 0.5 day course View schedule
Master Virtual Training - 3hours 0.5 day course View schedule
Practical ways of becoming more Resilient Training Course - 3hours 0.5 day course View schedule
The Art of Social Selling - 3hours 0.5 day course View schedule
Active Listening Training - The secret of great communicators! - 3hours 0.5 day course 20 January
Change Management - Understanding Change 0.5 day course 19 February
Influence and Persuasion at Work Training - 3hours 0.5 day course 23 January
Mastering Virtual Team Training 1.0 day course View schedule
High-Stakes Conversations - 3hours 0.5 day course View schedule
Positive Intelligence for Leaders - 3hours 0.5 day course 3 February
Challenger Safety - 3hours 0.5 day course 20 January
Mental Health at Work - 3hours 0.5 day course 27 January
Unconscious Bias Training - 3hours 0.5 day course 21 February

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!"

 

"It was really good that we spent 3 to 4 hours talking about the topic to make sure we covered everything to get a good understanding of what we want to achieve when setting goals. Real life examples were also a great way to understand how to adapt the training given."


-Club Assist


 

"Great course. I gained a lot of skills and knowledge that are very valuable."


-Arc @ UNSW Ltd


 

"The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!"


-Private Participant


 

"Course was good and fulfilled my expectations."

 

"I found the trainer to helpful, knowledgeable & competent, and the course itself very helpful."


-Chandler Macleod Managed Training Services


 

"Karen adapted the training to my/Chris's needs (as we were the only two able to attend) and was able to change topics as we required. I now feel a lot more comfortable about my upcoming training that I will be delivering."


-Origin Energy - QLD


 

"All content was relevant, although found the tools on conflict management, goal setting and motivation were quite useful."


-Callista Software Services


 

"I found the overall course very useful. Joseph delivered the training in a professional way, and most aspects of the course will assist me in improving my skills as a mentor."


-City of Sydney


 

"Joe was fantastic his knowledge and expertise was obvious and he was able to tailor the course to meet my individual and my team’s needs. Thanks Chris"

 

Boehringer Ingelheim Pty Limited


 

"It really puts what I do informally in a more structure formal, approach. The course has really defined my purpose of becoming a mentor."


"The course was great and the trainer fantastic and I got a lot out of it."

 

-Western NSW Local Health District Organisational Development Unit


 

"Useful tools specific to our mentoring situation."


"Great course and great delivery - I have already done training along the same lines, but a refresher is always fantastic."


-Standards Australia


 

"Liked linking the learning phases to the methods of intervention / assistance required."


-Technip


 

"Well designed and delivered training course."


-Pilbara Development Commission


 

"Best course I have been to in ages!"

 

"Very relevant information delivered in a productive yet comfortable way, we were encouraged to step outside our comfort zones."


-Western NSW Local Health District Organisational Development Unit


 

"Instructor was absolutely fantastic. She bought the great content to life!"


-Mid North Coast Local Health


 

"The training was great. As it was the follow up training for me I found that the different perspective of another trainer helped in making me feel confident in the areas I sort clarification around. "


-Neami National

 

"Karen was wonderful really enjoyed the training.

Melissa Palmer

 

Club Assist logo
It was really good that we spent 3 to 4 hours talking about the topic to make sure we covered everything to get a good understanding of what we want to achieve when setting goals. Real life examples were also a great way to understand how to adapt the training given.

-Club Assist


Arc UNSW logo
Great course. I gained a lot of skills and knowledge that are very valuable.

-Arc @ UNSW Ltd


Chandler Macleod logo
I found the trainer to helpful, knowledgeable & competent, and the course itself very helpful.

-Chandler Macleod Managed Training Services


Chandler Macleod logo
Course was good and fulfilled my expectations.

-Chandler Macleod Managed Training Services


The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!

-Private Participant


More happy clients

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Coaching and Mentoring Training - 3hours Now

In today’s environment of changing technology and evolving organisations, coaching can create a strong competitive advantage. It provides options for continuous learning and develops staff to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource - your people - for the long-term benefit of the organisation. 

About 6 out of 10 (59%) organisations currently offer coaching or other developmental counselling to their managers and executives, according to a nationwide survey of more than 300 companies conducted by Manchester, a human capital consulting firm. Another 20% of organisations said they plan to offer such coaching within the next year. 

Improved productivity occurs when managers develop strong relationships with their employees. Executive mentoring builds the capability of managers to help their employees with the intangible elements of human relationships. This Coaching and Mentoring Training program taught in this course will help you turn performance management into a collaborative process that benefits everyone.

 

Course Outline for Coaching and Mentoring Training - 3hours

After completing this course, participants will have learned to:

Topic 2

Defining Coaching and Mentoring

  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model

Topic 3

Setting Goals

  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals

Topic 4

Understanding the Reality

  • Getting a Picture of Where you are
  • Identifying Obstacles
  • Exploring the Past

Topic 7

The Importance of Trust

  • What is Trust?
  • Trust and Coaching
  • Building Trust

Topic 9

Overcoming Roadblocks

  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Coaching and Mentoring Training - 3hours Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Prices excl. GST
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Pay on Invoice or by Credit Card

Questions:

Online Training

3-hour course

With a live Trainer, via Zoom Meeting - available Worldwide Online Training NZ

$480.00

27 February

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21 May

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27 August

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14 November

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Course Outline for Coaching and Mentoring Training - 3hours

After completing this course, participants will have learned to:

Topic 2

Defining Coaching and Mentoring

  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model

Topic 3

Setting Goals

  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals

Topic 4

Understanding the Reality

  • Getting a Picture of Where you are
  • Identifying Obstacles
  • Exploring the Past

Topic 7

The Importance of Trust

  • What is Trust?
  • Trust and Coaching
  • Building Trust

Topic 9

Overcoming Roadblocks

  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the Live Online & Hybrid Courses Category