Course | Date 1 | Date 2 | Date 3 | Date 4 |
---|---|---|---|---|
Advanced Facilitation Skills Training Days: 2.0 |
23 May
$1725.00
Last chance!
|
11 July
$1725.00
Filling fast
|
24 September
$1725.00
Filling fast
|
17 October
$1725.00
Filling fast
|
Advanced Skills for Elite Personal and Executive Assistants Days: 1.0 |
5 June
$862.50
Filling fast
|
30 August
$862.50
Filling fast
|
3 October
$862.50
Filling fast
|
22 November
$862.50
Filling fast
|
Assertiveness & Self Confidence Training Days: 1.0 |
13 June
$862.50
Filling fast
|
31 July
$862.50
Filling fast
|
4 September
$862.50
Filling fast
|
30 October
$862.50
Filling fast
|
Body Language Training Days: 1.0 |
28 May
$862.50
Filling fast
|
25 July
$862.50
Filling fast
|
23 September
$862.50
Filling fast
|
8 November
$862.50
Filling fast
|
Change Management - Managing Your Team Through Change Days: 1.0 |
10 May
$862.50
Missed out
|
2 October
$862.50
Last chance!
|
6 December
$862.50
Filling fast
|
|
Coaching and Mentoring Training Days: 1.0 |
3 July
$862.50
Filling fast
|
3 September
$862.50
Filling fast
|
||
Communication Skills Training Days: 1.0 |
28 May
$862.50
Last chance!
|
25 July
$862.50
Filling fast
|
23 September
$862.50
Filling fast
|
8 November
$862.50
Filling fast
|
Conflict Resolution Training Days: 1.0 |
21 June
$862.50
Filling fast
|
23 August
$862.50
Filling fast
|
31 October
$862.50
Filling fast
|
19 December
$862.50
Filling fast
|
Creative Problem Solving Training Days: 1.0 |
19 June
$862.50
Filling fast
|
10 September
$862.50
Filling fast
|
14 November
$862.50
Filling fast
|
|
Critical Thinking Training Days: 2.0 |
20 June
$1725.00
Filling fast
|
11 September
$1725.00
Filling fast
|
15 November
$1725.00
Filling fast
|
|
Customer Service Training Days: 1.0 |
21 May
$862.50
Last chance!
|
23 July
$862.50
Last chance!
|
27 September
$862.50
Filling fast
|
10 December
$862.50
Filling fast
|
Effective Delegation Training Days: 1.0 |
30 May
$862.50
Filling fast
|
30 July
$862.50
Filling fast
|
9 October
$862.50
Filling fast
|
|
Email Etiquette Training Days: 1.0 |
8 July
$862.50
Filling fast
|
13 September
$862.50
Filling fast
|
20 December
$862.50
Filling fast
|
|
Emotional Intelligence (EQ) Training Days: 1.0 |
7 June
$862.50
Filling fast
|
13 August
$862.50
Filling fast
|
10 October
$862.50
Filling fast
|
5 December
$862.50
Filling fast
|
Facilitation Skills Training Days: 1.0 |
15 May
$862.50
Missed out
|
5 July
$862.50
Filling fast
|
11 September
$862.50
Filling fast
|
8 October
$862.50
Filling fast
|
Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course Days: 1.0 |
2 July
$862.50
Filling fast
|
21 August
$862.50
Filling fast
|
30 September
$862.50
Filling fast
|
21 November
$862.50
Filling fast
|
Giving Constructive Feedback Training Days: 0.5 |
17 July
$646.88
Filling fast
|
16 September
$646.88
Filling fast
|
12 November
$646.88
Filling fast
|
|
Highly Effective Management Days: 2.0 |
16 May
$1725.00
Missed out
|
25 June
$1725.00
Filling fast
|
1 August
$1725.00
Filling fast
|
18 September
$1725.00
Filling fast
|
Leadership Development Training Days: 2.0 |
16 May
$1725.00
Last chance!
|
25 June
$1725.00
Filling fast
|
1 August
$1725.00
Filling fast
|
18 September
$1725.00
Filling fast
|
Minute-taking Training Days: 1.0 |
4 June
$862.50
Filling fast
|
6 August
$862.50
Filling fast
|
12 September
$862.50
Filling fast
|
11 October
$862.50
Filling fast
|
Negotiation Training Days: 1.0 |
7 May
$862.50
Missed out
|
24 July
$862.50
Filling fast
|
26 September
$862.50
Filling fast
|
29 November
$862.50
Filling fast
|
Presentation Skills Training Days: 2.0 |
13 May
$1725.00
Missed out
|
19 August
$1725.00
Filling fast
|
22 October
$1725.00
Filling fast
|
|
Problem Solving and Decision Making Training Days: 2.0 |
19 June
$1725.00
Filling fast
|
10 September
$1725.00
Filling fast
|
14 November
$1725.00
Filling fast
|
|
Professional Telephone Skills Training Days: 1.0 |
4 July
$862.50
Filling fast
|
20 September
$862.50
Filling fast
|
27 November
$862.50
Filling fast
|
|
Project Management Training Days: 2.0 |
11 June
$1725.00
Filling fast
|
12 September
$1725.00
Filling fast
|
11 November
$1725.00
Filling fast
|
|
Public Speaking Training Days: 1.0 |
13 May
$862.50
Last chance!
|
19 August
$862.50
Filling fast
|
22 October
$862.50
Filling fast
|
|
Sales Training Days: 1.0 |
16 May
$862.50
Last chance!
|
16 August
$862.50
Filling fast
|
7 November
$862.50
Filling fast
|
|
Supervising Others Training Days: 1.0 |
16 May
$862.50
Missed out
|
25 June
$862.50
Last chance!
|
1 August
$862.50
Filling fast
|
18 September
$862.50
Filling fast
|
Time Management Training Days: 1.0 |
20 May
$862.50
Last chance!
|
16 July
$862.50
Filling fast
|
6 September
$862.50
Filling fast
|
13 November
$862.50
Filling fast
|
Train the Trainer Training Days: 3.0 |
7 August
$2587.50
Filling fast
|
18 November
$2587.50
Filling fast
|
Course | Date 1 | Date 2 | Date 3 | Date 4 |
---|---|---|---|---|
Advanced Facilitation Skills Training Days: 2.0 |
23 May
$1725.00
Missed out
|
11 July
$1725.00
Filling fast
|
24 September
$1725.00
Filling fast
|
17 October
$1725.00
Filling fast
|
Advanced Skills for Elite Personal and Executive Assistants Days: 1.0 |
5 June
$862.50
Last chance!
|
30 August
$862.50
Filling fast
|
3 October
$862.50
Filling fast
|
22 November
$862.50
Filling fast
|
Assertiveness & Self Confidence Training Days: 1.0 |
13 June
$862.50
Last chance!
|
31 July
$862.50
Filling fast
|
4 September
$862.50
Filling fast
|
30 October
$862.50
Filling fast
|
Body Language Training Days: 1.0 |
28 May
$862.50
Filling fast
|
25 July
$862.50
Filling fast
|
23 September
$862.50
Filling fast
|
8 November
$862.50
Filling fast
|
Change Management - Managing Your Team Through Change Days: 1.0 |
10 May
$862.50
Missed out
|
15 August
$862.50
Filling fast
|
2 October
$862.50
Filling fast
|
6 December
$862.50
Filling fast
|
Coaching and Mentoring Training Days: 1.0 |
3 July
$862.50
Filling fast
|
3 September
$862.50
Filling fast
|
||
Communication Skills Training Days: 1.0 |
28 May
$862.50
Filling fast
|
25 July
$862.50
Last chance!
|
23 September
$862.50
Filling fast
|
8 November
$862.50
Filling fast
|
Conflict Resolution Training Days: 1.0 |
21 June
$862.50
Filling fast
|
23 August
$862.50
Filling fast
|
31 October
$862.50
Filling fast
|
19 December
$862.50
Filling fast
|
Creative Problem Solving Training Days: 1.0 |
19 June
$862.50
Filling fast
|
10 September
$862.50
Filling fast
|
14 November
$862.50
Filling fast
|
|
Critical Thinking Training Days: 2.0 |
20 June
$1725.00
Filling fast
|
11 September
$1725.00
Filling fast
|
15 November
$1725.00
Filling fast
|
|
Customer Service Training Days: 1.0 |
31 May
$862.50
Last chance!
|
23 July
$862.50
Filling fast
|
27 September
$862.50
Filling fast
|
10 December
$862.50
Filling fast
|
Effective Delegation Training Days: 1.0 |
30 May
$862.50
Filling fast
|
30 July
$862.50
Filling fast
|
9 October
$862.50
Filling fast
|
|
Email Etiquette Training Days: 1.0 |
8 July
$862.50
Filling fast
|
13 September
$862.50
Filling fast
|
20 December
$862.50
Filling fast
|
|
Emotional Intelligence (EQ) Training Days: 1.0 |
7 June
$862.50
Filling fast
|
13 August
$862.50
Last chance!
|
10 October
$862.50
Filling fast
|
5 December
$862.50
Filling fast
|
Facilitation Skills Training Days: 1.0 |
15 May
$862.50
Missed out
|
5 July
$862.50
Filling fast
|
11 September
$862.50
Filling fast
|
8 October
$862.50
Filling fast
|
Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course Days: 1.0 |
2 July
$862.50
Filling fast
|
21 August
$862.50
Filling fast
|
30 September
$862.50
Filling fast
|
21 November
$862.50
Filling fast
|
Giving Constructive Feedback Training Days: 0.5 |
17 July
$646.88
Filling fast
|
16 September
$646.88
Filling fast
|
12 November
$646.88
Filling fast
|
|
Highly Effective Management Days: 2.0 |
16 May
$1725.00
Missed out
|
25 June
$1725.00
Filling fast
|
1 August
$1725.00
Filling fast
|
18 September
$1725.00
Filling fast
|
Leadership Development Training Days: 2.0 |
16 May
$1725.00
Last chance!
|
25 June
$1725.00
Last chance!
|
1 August
$1725.00
Filling fast
|
18 September
$1725.00
Filling fast
|
Minute-taking Training Days: 1.0 |
4 June
$862.50
Filling fast
|
6 August
$862.50
Filling fast
|
12 September
$862.50
Filling fast
|
11 October
$862.50
Filling fast
|
Negotiation Training Days: 1.0 |
7 May
$862.50
Missed out
|
24 July
$862.50
Filling fast
|
26 September
$862.50
Filling fast
|
29 November
$862.50
Filling fast
|
Presentation Skills Training Days: 2.0 |
13 May
$1725.00
Missed out
|
19 August
$1725.00
Filling fast
|
22 October
$1725.00
Filling fast
|
|
Problem Solving and Decision Making Training Days: 2.0 |
19 June
$1725.00
Filling fast
|
10 September
$1725.00
Filling fast
|
14 November
$1725.00
Filling fast
|
|
Professional Telephone Skills Training Days: 1.0 |
4 July
$862.50
Filling fast
|
20 September
$862.50
Filling fast
|
27 November
$862.50
Filling fast
|
|
Project Management Training Days: 2.0 |
11 June
$1725.00
Filling fast
|
12 September
$1725.00
Filling fast
|
11 November
$1725.00
Filling fast
|
|
Public Speaking Training Days: 1.0 |
13 May
$862.50
Missed out
|
19 August
$862.50
Last chance!
|
22 October
$862.50
Last chance!
|
|
Sales Training Days: 1.0 |
10 May
$862.50
Last chance!
|
16 August
$862.50
Filling fast
|
7 November
$862.50
Filling fast
|
|
Supervising Others Training Days: 1.0 |
16 May
$862.50
Missed out
|
25 June
$862.50
Filling fast
|
1 August
$862.50
Filling fast
|
18 September
$862.50
Filling fast
|
Time Management Training Days: 1.0 |
20 May
$862.50
Last chance!
|
16 July
$862.50
Filling fast
|
6 September
$862.50
Filling fast
|
13 November
$862.50
Filling fast
|
Train the Trainer Training Days: 3.0 |
7 August
$2587.50
Filling fast
|
18 November
$2587.50
Filling fast
|
Course | Date 1 | Date 2 | Date 3 | Date 4 |
---|---|---|---|---|
Advanced Facilitation Skills Training Days: 2.0 |
23 May
$1725.00
Missed out
|
11 July
$1725.00
Filling fast
|
24 September
$1725.00
Filling fast
|
17 October
$1725.00
Filling fast
|
Advanced Skills for Elite Personal and Executive Assistants Days: 1.0 |
5 June
$862.50
Filling fast
|
30 August
$862.50
Filling fast
|
3 October
$862.50
Filling fast
|
22 November
$862.50
Filling fast
|
Assertiveness & Self Confidence Training Days: 1.0 |
13 June
$862.50
Last chance!
|
31 July
$862.50
Last chance!
|
4 September
$862.50
Filling fast
|
30 October
$862.50
Filling fast
|
Body Language Training Days: 1.0 |
28 May
$862.50
Filling fast
|
25 July
$862.50
Filling fast
|
23 September
$862.50
Filling fast
|
8 November
$862.50
Filling fast
|
Change Management - Managing Your Team Through Change Days: 1.0 |
10 May
$862.50
Missed out
|
15 August
$862.50
Filling fast
|
2 October
$862.50
Filling fast
|
6 December
$862.50
Filling fast
|
Coaching and Mentoring Training Days: 1.0 |
3 July
$862.50
Filling fast
|
3 September
$862.50
Filling fast
|
||
Communication Skills Training Days: 1.0 |
28 May
$862.50
Filling fast
|
25 July
$862.50
Filling fast
|
23 September
$862.50
Filling fast
|
8 November
$862.50
Filling fast
|
Conflict Resolution Training Days: 1.0 |
21 June
$862.50
Last chance!
|
23 August
$862.50
Filling fast
|
31 October
$862.50
Filling fast
|
19 December
$862.50
Filling fast
|
Creative Problem Solving Training Days: 1.0 |
19 June
$862.50
Filling fast
|
10 September
$862.50
Filling fast
|
14 November
$862.50
Filling fast
|
|
Critical Thinking Training Days: 2.0 |
20 June
$1725.00
Filling fast
|
11 September
$1725.00
Filling fast
|
15 November
$1725.00
Filling fast
|
|
Customer Service Training Days: 1.0 |
21 May
$862.50
Missed out
|
23 July
$862.50
Filling fast
|
27 September
$862.50
Filling fast
|
10 December
$862.50
Filling fast
|
Effective Delegation Training Days: 1.0 |
30 May
$862.50
Filling fast
|
30 July
$862.50
Filling fast
|
9 October
$862.50
Filling fast
|
|
Email Etiquette Training Days: 1.0 |
8 July
$862.50
Filling fast
|
13 September
$862.50
Filling fast
|
20 December
$862.50
Filling fast
|
|
Emotional Intelligence (EQ) Training Days: 1.0 |
7 June
$862.50
Filling fast
|
13 August
$862.50
Filling fast
|
10 October
$862.50
Filling fast
|
5 December
$862.50
Filling fast
|
Facilitation Skills Training Days: 1.0 |
15 May
$862.50
Missed out
|
5 July
$862.50
Filling fast
|
11 September
$862.50
Filling fast
|
8 October
$862.50
Filling fast
|
Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course Days: 1.0 |
2 July
$862.50
Filling fast
|
21 August
$862.50
Filling fast
|
30 September
$862.50
Filling fast
|
21 November
$862.50
Filling fast
|
Giving Constructive Feedback Training Days: 0.5 |
17 July
$646.88
Filling fast
|
16 September
$646.88
Filling fast
|
12 November
$646.88
Filling fast
|
|
Highly Effective Management Days: 2.0 |
16 May
$1725.00
Missed out
|
25 June
$1725.00
Filling fast
|
1 August
$1725.00
Filling fast
|
18 September
$1725.00
Filling fast
|
Leadership Development Training Days: 2.0 |
16 May
$1725.00
Missed out
|
25 June
$1725.00
Last chance!
|
1 August
$1725.00
Last chance!
|
18 September
$1725.00
Filling fast
|
Minute-taking Training Days: 1.0 |
4 June
$862.50
Filling fast
|
6 August
$862.50
Filling fast
|
12 September
$862.50
Filling fast
|
11 October
$862.50
Filling fast
|
Negotiation Training Days: 1.0 |
7 May
$862.50
Last chance!
|
24 July
$862.50
Filling fast
|
26 September
$862.50
Filling fast
|
29 November
$862.50
Filling fast
|
Presentation Skills Training Days: 2.0 |
13 May
$1725.00
Missed out
|
19 August
$1725.00
Filling fast
|
22 October
$1725.00
Filling fast
|
|
Problem Solving and Decision Making Training Days: 2.0 |
19 June
$1725.00
Filling fast
|
10 September
$1725.00
Filling fast
|
14 November
$1725.00
Filling fast
|
|
Professional Telephone Skills Training Days: 1.0 |
4 July
$862.50
Filling fast
|
20 September
$862.50
Filling fast
|
27 November
$862.50
Filling fast
|
|
Project Management Training Days: 2.0 |
11 June
$1725.00
Filling fast
|
12 September
$1725.00
Filling fast
|
11 November
$1725.00
Filling fast
|
|
Public Speaking Training Days: 1.0 |
13 May
$862.50
Last chance!
|
19 August
$862.50
Filling fast
|
22 October
$862.50
Filling fast
|
|
Sales Training Days: 1.0 |
16 May
$862.50
Missed out
|
16 August
$862.50
Filling fast
|
7 November
$862.50
Filling fast
|
|
Supervising Others Training Days: 1.0 |
16 May
$862.50
Missed out
|
25 June
$862.50
Filling fast
|
1 August
$862.50
Filling fast
|
18 September
$862.50
Filling fast
|
Time Management Training Days: 1.0 |
20 May
$862.50
Last chance!
|
16 July
$862.50
Filling fast
|
6 September
$862.50
Filling fast
|
13 November
$862.50
Filling fast
|
Train the Trainer Training Days: 3.0 |
7 August
$2587.50
Filling fast
|
18 November
$2587.50
Filling fast
|
Course Description
5S is method of creating, maintaining and improving a clean and orderly workplace that exposes waste and errors. It helps identify unplanned levels of inventory, inadequate work processes, wasted time and equipment-related inefficiencies.
The PD Training 5S course is a great place to start on your continuous improvement initiative, because it promotes an action oriented approach to change and allows everyone in the organisation to get involved and provide input with improving their workplace.
This dynamic and practical training course is now available throughout New Zealand, including Auckland, Christchurch or Wellington and also via instructor-led online training.
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
Active listening is the key to effective communication and communication is the key to success.
The PD Training Active Listening training course teaches you how to listen attentively, understand what you’ve heard and how to respond appropriately. Using these techniques you will become a more effective communicator in all situations.
This professional development training course is available now in Auckland, Christchurch or Wellington.
Please click on the Public Class tab below to view our Active Listening Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
In this course participants will:
Course Outline
Course Description
Blogging is used by businesses to attract and engage readers, with a view to create new leads and potential customers as well as inform the market of its products and services. To manage a successful blog, businesses need to create a blogging strategy which should include the development of customised content, understanding and implementing search engine optimisation techniques, monitoring your traffic and engaging with your audience.
The PD Training Accelerated Blogging for Business Training Course provides all the tools necessary to turn an average existing business blog into a highly successful marketing tool.
The significant and extensive course is available throughout New Zealand including Auckland, Wellington or Christchurch.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
Having advanced facilitation skills is essential for you to be able to create positive and effective interactions combined with accurate and timely decision-making. This in-depth, 2-day course in New Zealand will prepare you to handle most facilitation tasks and includes specific techniques and tools that allows managers to become excellent facilitators in both training and non-training environments.
The PD Training Advanced Facilitation Skills Training course is designed to develop a deeper understanding of facilitation such as group preparation, managing perspectives, building agreements, defining roles and other skills which allow professional facilitators to interact as required in any situation.
This highly valuable and dynamic training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click on the Public Class tab below to view our Advanced Facilitation Skills Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Facilitation Skills Training Course
Course Outcomes
This dynamic training course is the fastest way to develop skills in effective facilitation, so that goals can be reached on time, every time.
After completing this course, participants will have learned to:
Course Outline
Course Description
The Advanced Skills for Elite Administrative and Executive Assistants training course, developed by PD Training in New Zealand, teaches you how to develop the competency for the advanced skills and flexibility needed to effectively provide a higher level of administrative and executive assistance.
After completing this course, you will have learned the following: how to develop and enhance your social intelligence and flexibility to adapt to the superior’s working style, the capability to represent your manager if necessary, office and people management skills, scheduling skills, effective screening of visitors, incoming calls and reports, the importance of confidentiality and much more.
This is a great course, full of excellent content, and useful skills and techniques. Courses are available in New Zealand including Auckland, Christchurch or Wellington.
Please click on the Public Class tab below to view our Advanced Skills for Elite Personal and Executive Assistants course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Need something more basic? See our Foundation Skills for Elite Personal Assistants and EA's Training Course
Course Outcomes
Course Outline
Course Description
Course Outcomes
In this course you will:
Course Outline
Course Description
Anger is a normal, healthy emotion but can quickly become unhealthy and detrimental if not understood and controlled. It’s a matter of learning how to focus and redirect this energy in a positive manner or learn how to avoid it all together.
The PD Training Anger Management Training Course teaches you how to manage anger so that it does not control you, but instead helps to you achieve positive outcomes. The training course includes skill development in resolving problems, being objective, handling angry people, negotiating, controlling situations and more, so that anger can be managed and used productively.
Some participants attend this course as required by courts and their counselors, so check with your local magistrate for approval if this is your intention.
We look forward to welcoming you to an Anger Management training course and workshop in Auckland, Christchurch and Wellington.
Contact us today for a group quote.
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PD Training’s Assertiveness and Self Confidence Course in New Zealand teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.
In this empowering course, you also learn how to approach both difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” how to use body language effectively, how to express your views and disagreements positively and much more.
You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved self-confidence and assertiveness.
PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!
Attend PD Training’s Assertiveness and Self Confidence Course, by booking a public, or in-house course at one of the following locations: Auckland, Christchurch or Wellington.
Contact us today for a group quote or register now into the next Online public course date.
Looking for
a 3-hour Online Live version of the course? Click Here to View Our 3-Hour Virtual Assertiveness Courses.
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Actively seeking out qualified candidates is the best way to ensure that you find the talent you require. Effective recruitment is essential to improve the quality of the workforce and cut costs on frequent hires. Effective Recruitment: Behavioural Interview Techniques Training Course is a short and to-the-point course that teaches participants how to use the tools and techniques to recruit successfully every time.
This Behavioural Interview Training course is designed for both new and experienced recruiters and HR generalists. Find a course near you throughout New Zealand, including Auckland, Christchurch and Wellington.
Course Outcomes
After completing this course, participants will:
Course Outline
Course Description
The ability to interpret body language is a skill that will enhance your ability to exhibit, read and understand non-verbal communication.
The PD Training Body Language training course will enable you to recognise the body language of others while being aware of what your own body is communicating. You’ll learn how to read facial expressions, hand and eye gestures, posturing, voice variations and movements and much more.
Body Language training courses are available now throughout New Zealand, including Auckland, Christchurch or Wellington.
Please click on the Public Class tab below to view our Body Language Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
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Developing essential skills to perform your job well is a pre-requisite for achieving professional success.
The PD Training Bookkeeping Fundamentals Training Course provides a solid foundation that will help you to develop the required skills in bookkeeping. It includes the understanding of basic terminology, creating budgets, using various accounting methods, procedures, financial planning, auditing, and budgeting.
Bookkeeping Fundamentals training courses includes lunch and refreshments, attend a class today in Auckland, Christchurch or Wellington.
Please click on the Public Class tab below to view Bookkeeping Fundamentals Training course schedule by city or click the In House Training tab to receive a free quote for courses delivered at your preferred location.
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Building teams can be challenging because it requires bringing together and managing different kinds of people. Skilled managers use a variety of tools and techniques for building high performance teams.
The PD Training Building High Performance Teams Training course provides intensive training in each stage of team building and development process such as identifying team player types, brain writing, management of disagreements, analysing tools, self-assessment and more. This training course is designed to empower managers to create and manage outstanding teams.
This practical training course, full of take-away tools, is available now throughout New Zealand, including Auckland, Christchurch or Wellington and also via instructor-led online training.
Course Outcomes
This training course in building high performance teams is the fastest way to gain a comprehensive understanding of all essential features of effective team building, and gain skills in using them expertly in building perfect teams.
After completing this course, participants will have learned to:
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Course Description
A business’ ethics ensures that employees will understand the goals and expectations in an organisation. Ethics determine the “rules of the road” for a particular entity, so it’s imperative to communicate the ethics staff should follow in a way that makes sense at all organisational levels.
The PD Training Business Ethics Training Course teaches how to implement ethical management, goal setting, organisation, and identification and managing of responsibilities. This course provides you with the knowledge and skill building techniques that allows the successful building and management of a business ethics platform.
This engaging business ethics training course is available now in New Zealand, including Auckland, Wellington and Christchurch.
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The PD Training Business Etiquette training course in New Zealand will improve your staff's understanding of professionalism within the desired expectations of your organisation. As participants, your staff will conduct themselves more professionally, communicate more effectively, and acquire the tools to create that all important "first impression".
Business etiquette training courses are available now throughout New Zealand, including Auckland, Christchurch or Wellington
Course Outcomes
After Completing this course, participants will:
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A management succession plan affects an entire organisation. Planning a succession involves preparation, weighing options, initiating and managing change, overcoming obstacles and performing a thorough analysis.
The PD Training Business Succession Planning Training Course develops an understanding of the methods and techniques of business succession planning and skill building to implement the changes smoothly and successfully.
This significant and lively training course is available now throughout New Zealand, including Auckland, Christchurch and Wellington.
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When creating written communications in the workplace in New Zealand, it is essential that the details of the communication be correct, while the basic layout of the document is appropriate and the essential ideas are presented logically and effectively.
The PD Training Business Essentials Writing course teaches participants how to assure the effectiveness of any type of business writing, whether its reports, proposals and even emails, and ensures documents these are written using the correct sentence structure, grammar and formatting.
Participants will learn key business writing skills like planning the document content, writing for the reader, conversational styles, the use or avoidance of industry jargon and multiple types of document styling.
Click on the buttons above to register for a public course or to get a quote for an inhouse/onsite training event at your preferred location.
Professional Business Writing training is great for all staff and more fun than you think. Attend a course today or have a trainer come to your workplace in Auckland,Christchurch or Wellington.
Contact us today for a group quote or register now into the next public course date.
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Handling customers over the phone require many skills, including verbal communication skills, proper telephone etiquette, problem resolution and escalation and active listening skills.
The PD Training Sales & Customer Service Training for Call Centers Course provides skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when rapport building and more. This course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service.
This comprehensive and engaging 3-day workshop is running now throughout New Zealand, including Auckland, Wellington, and Christchurch.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
Course Outcomes
By the end of this course, participants will be able to:
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While many people find it difficult to deal with change in the workplace, the concept of continuous improvement should be embraced and used for the growth of any organisation. And continuous improvement almost always requires some form of change to internal systems and processes that people have become comfortable with. An organisation that plans and prepares for change is better able to overcome these challenges and implement improvements as required.
Internal changes should be implemented after the creation of the new strategy or system, however most organisations and/or employees are not prepared for internal changes to policies or external strategies. Hence the requirement for change management training is commonplace in most industries.
The PD Training Change Management Training Course provides participants with training and development in each step of the change process including the planning and preparation stages and the communication and implementation stages. Being prepared for the changes allows your organisation to grow steadily in spite of the potential pushback by staff. If everyone is included in the change process, the staff will experience much less frustration, stress, attrition, etc.
This practical, professional development training course in Change Management is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.
Click on the buttons above to register for a public course or to get a free quote for an inhouse/onsite training event delivered at your preferred location.
Course Outcomes
In this course participants will:
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Course Description
Coaching and mentoring employees in New Zealand helps to boost productivity, creates a healthier work environment, ensures smooth functioning of business processes and improves moral. As human resources are the key in any organisation, it is important to coach and mentor them appropriately to reduce attrition and improve staff retention.
The PD Training Coaching and Mentoring Training Course provides you with a deep understanding and the skills required to properly implement important mentoring techniques such as goal setting, developing career options, overcoming personal obstacles, building trust, giving critical feedback and more.
Attend a Coaching and Mentoring training class today, or have a trainer come to your workplace in Auckland, Christchurch or Wellington or throughout New Zealand.
Please click on the Public Class tab below to view our Coaching and Mentoring Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
In this course participants will:
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Course Description
Having commercial acumen is instrumental in successful decision making, recognising opportunities, creating flawless strategies, effective resource management, and accurate goal setting. Commercial Acumen for Managers Training Course provides intensive training in every internal and external activity that impact businesses, including risk management, performance analysis, identification of opportunities, problem solving, finance management, organising of data, and information evaluation.
This training course offers managers deep understanding and skill development in organizational management to enable them to achieve expertise in it.
The valuable and enriching course is now available throughout New Zealand, including Auckland, Wellington, Christchurch.
Course Outcomes
After completing this course, participants will have learned to:
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The PD Training Communicating Across Cultures training course will provide your employees with the skills to communicate more effectively and do business with people from different cultures.
This practical course will teach your staff how to remove cultural barriers for trade and increase their effectiveness in a global marketplace.
Change the way your staff communicate and attend a Communicating Across Cultures training classes today. Courses are available now throughout New Zealand, including Auckland, Christchurch or Wellington.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
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The Communication Skills training course from PD Training is one of our most popular courses and teaches you powerful concepts like how different personality types can influence communication, what your personal communication preferences are, and most importantly how to implement and use these skills immediately.
You’ll learn strategies for overcoming common communication barriers as well as essential skills like active listening, effective use of voice and tone, investigative questioning skills and exploring the importance of body language and the non-verbal communications coming from others.
If you have ever wanted to communicate with more clarity and impact, in any of your relationships, then this course was designed for you!
You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved self-confidence.
PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!
This PD Training professional development course is available throughout New Zealand, including Auckland, Christchurch and Wellington.
Contact us today for a group quote or register now into the next online session.
Looking for
a 3-hour Online Live version of the course? Click Here to View Our 3-Hour Virtual Communication Skills Courses.
Course Outcomes
In this course participants will:
Course Outline
Course Description
The Computer Basics Advanced training course is designed for computer users who have some understanding of computer operations but require more advanced skills to achieve their job role.
The PD Training Computer Basics Advanced Training Course provides participants with an in-depth knowledge and skills like installing and updating basic computer applications, network computing concepts and use of various hardware and software in a work environment.
This fun and practical training course is available now New Zealand wide including Auckland, Christchurch or Wellington.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
Course Outcomes
This short and comprehensive course is the fastest way to develop a deep understanding and skills to effortlessly use a computer.
After completing this course, participants will have learned to:
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Course Description
Being computer savvy is essential for personal and professional success, while having expert computing skills can help you quickly overcome most pc-related issues you might encounter.
The PD Training Computer Basics Expert Training course provides you with the expert skills in computer fundamentals such as using control panel, managing applications, understanding security issues and much more.
This fun and practical training course is available now New Zealand wide including Auckland, Christchurch or Wellington.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
Course Outcomes
This extensive training course provides training in all basic functions of a computer so that you are able to use it effortlessly to perform basic functions including browsing the Internet, downloading, using word processing applications, and managing files and folders.
After completing this course, participants will have learned to:
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Course Description
Knowledge of computers is essential in today’s world for personal and professional purposes. This four-level comprehensive course is designed for those with little knowledge and experience in using computers.
The PD Training Computer Basic Foundation Training Course provides a deep understanding of the basic functions of a computer, including the use of basic applications and operating systems.
This fun and practical training course is available now New Zealand wide including Auckland, Christchurch or Wellington.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
Course Outcomes
This extensive course allows a participant to develop basic skills in operating a computer to fulfill tasks.
After completing this course, participants will have learned to:
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Course Description
The Computer Basics Intermediate training course is designed for users with little to no experience with computer concepts.
The PD Training Computer Basics Intermediate Training course provides participants with an understanding and skills in using operating systems, basic applications, managing files and folders, WordPad, NotePad and more.
This fun and practical training course is available now New Zealand wide including Auckland, Christchurch or Wellington.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
Course Outcomes
This short and exhaustive training course is the fastest way to develop deep understanding of computing basics and skills using a computer.
After completing this course, participants will have learned to:
Course Outline
Course Description
Conflict in human relationships, even good relationships, is inevitable both at home and in the workplace in New Zealand. Learning how to manage conflict is a key skill for anyone who works in a team, interfaces with customers or has a supervisory role.
The PD Training Conflict Resolution Training Course empowers participants with the techniques to identify the source of conflict, and then how to manage and resolve the issue quickly and with professionalism.
Attend a Conflict Resolution Training Class today, or have one of our professional trainers come to your workplace in Auckland, Wellington or Christchurch.
Please click on the Public Class tab below to view our Conflict Resolution course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
In this course participants will:
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Course Description
"Learn to become part of the solution."
The PD Training Creative Problem Solving training course in New Zealand will provide participants with a complete and practical understanding of the steps involved to analyse, discover and solve problems in the workplace.
This course teaches the use of the many tools and techniques that resolve problems smoothly, quickly and efficiently. Along with the resolution, it also concentrates on the identification and removal of the root cause of a problem.
Attend a Creative Problem Solving Training class today, or have one of our professional trainers come to your workplace in Auckland, Christchurch and Wellington.
Please click on the Public Class tab below to view our Creative Problem Solving Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
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Course Description
Critical thinking involves a number of processes including identifying and evaluating specific situations, being aware of any contributing circumstances and the potential results of your actions or plans. To think critically, it is important to evaluate various perspectives (yours and others) to identify the resources available to you and evaluate the short and long-term effects of taking a particular action.
The PD Training Critical Thinking Training Course provides training in identifying support structures, perspectives and arguments and how to critically evaluate the advantages and the disadvantages of a proposed plan or an action, so that the right decisions can be made the first time. Learn the difference between left brain and right brain thinking, removing the emotions from decision making, evaluating both sides of an argument and critical questioning skills.
This powerful professional development training course is delivered throughout New Zealand, including Auckland, Wellington, Christchurch.
Please click on the Public Class tab below to view our Critical Thinking Training Course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
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Do you impress your customers every time you interact with them? Does your organisation thrive on creating raving fans who buy your products and services again and again?
You must go beyond simply showcasing your products and services and purposefully design and plan to develop strong relationships with your customers. It is essential that you provide a unique customer experience by proactively anticipating your customers’ needs and exceeding their expectations every single time.
In this fun and exciting customer service training course you will learn to recognise how your attitude impacts on your interactions, you'll learn how to apply techniques to generate repeat business, develop top-level telephone skills, learn how to deal with difficult customers and deliver on your promises.
You will learn about your own personality type as well, as other personality types, and how to engage others in an entirely new way that provides a path to better communication and delivering an improved customer service experience.
PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!
Click Here to See What a Customised Customer Service Training Program Looks Like.
The PD Training Customer Service course is fun and effective and will improve the way you approach delivering exceptional service to your clients. This course is available now throughout New Zealand, including Auckland, Wellington or Christchurch.
Contact us today for a group quote or register now into the next public course date.
Course Outcomes
After completing this course participants will be able to:
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Course Description
Imagine yourself resolving workplace conflicts in New Zealand without negativity or damage to feelings or personalities. In fact, picture yourself benefiting from confrontation because you can manage difficult people and situations in a positive manner. After attending the PD Training Dealing With Difficult People in the Workplace training course, you’ll be prepared to do just that.
Learn key skills like how to discover the causes of conflict, how certain behaviours impact others, strategies to deal with difficult people appropriately, anger management, coping techniques and more.
Whether it’s a conflict involving customers, staff or management, you’ll be equipped with the tools and techniques to approach others, reach a resolution and prevent further problems. The training offers an opportunity to plan and practice your skills, so you feel empowered to handle any workplace conflict.
Attend a Dealing With Difficult People in the Workplace Training Class today, or have one of our professional trainers come to your workplace in Auckland, Wellington or Christchurch.
Contact us today for a group quote or register now into the next public course date.
Course Outcomes
After completing this course, participants will have learned to:
Course Outline
Course Description
Providing criticism, even when positive, is one of the most challenging tasks. This training course in delivering constructive criticism provides participants with valuable knowledge and skills to help them easily and productively provide criticism.
The PD Training Delivering Constructive Criticism Training Course provides an insight into what makes criticism work. It includes planning and preparing for a critique using techniques that ensure that the person receiving the criticism is motivated to rectify past mistakes and work towards improvement.
This dynamic and practical training course is now available throughout New Zealand, including Auckland, Christchurch or Wellington and also via instructor-led online training.
Course Outcomes
Effective criticism helps in the management of human resources. It reduces/eliminates problematic behaviours and conflicts that negatively impact an organisation. When an employee commits an action that requires feedback or criticism it needs to be handled appropriately and skillfully.
This extensive training course helps participants develop essential skills in delivering constructive criticism that positively impacts an individual and the company.
After completing this course, participants will have learned to:
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Do you sometimes struggle to think creatively or suffer from mental blocks when trying to come up with new ideas? Our new Developing Creativity training course was designed to help you bring back your inner child and access the creative thinking process you were born with.
In this course participants will be exposed to techniques like mind-mapping, using gamification, using positive affirmations, confronting negative thoughts and ways to remove mental blocks. After attending this inspiring training course you will have a better understanding of what drives creative thinking and how to engage the creative thinking process.
This engaging and highly motivational training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
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Effective delegation is as much an art form as a skill which allows you to get more done with limited resources. If you know how to delegate skillfully, it will reduce your workload, increase your productivity and makes expansion and growth possible. You can delegate your way to success!
The PD Training Effective Delegation Training Course provides you with the knowledge and skills to effectively understand the levels, methods, monitoring, management and practice of delegation. Delegating roles and responsibilities appropriately helps both management and employees to work smoothly and productively to achieve their common goals.
This highly valuable and effective training course is now available throughout New Zealand, including Auckland, Christchurch or Wellington and also via instructor-led online training.
Please click on the Public Class tab below to view our Effective Delegation Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After completing this course, participants will have learned to:
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Course Description
Facilitation is the new leadership ideal, the core competency everybody needs. Managers and supervisors are often asked to facilitate rather than instruct or manage their meetings and training sessions.
How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructor or manager to facilitator.
This dynamic training course is available now throughout New Zealand, including Auckland, Wellington, Christchurch.
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To be successful in sales you must know how to effectively prospect for new leads. Effective prospecting is an immensely important part of the sales process, which results in you attracting new customers and business and helps you to over-achieve your targets or budget.
The PD Training Effective Prospecting Sales Training Course provides you with comprehensive training in public speaking, making cold calls, goal setting, networking, identifying market opportunities and more. The course covers every essential skill that impacts prospecting to help you gain a high level of expertise in the process.
This dynamic training course is available now throughout New Zealand, including Auckland, Christchurch and Wellington.
Contact us today for a group quote.
Course Outcomes
After completing this course, participants will have learned to:
Course Outline
Course Description
Knowledge of specific tools and techniques is essential to managing your time successfully. Microsoft Outlook is a tool used for time management worldwide, developing time management skills using Outlook is easy to learn.
The PD Training Effective Time Management Using Outlook 2010 Training Course provides you with training in planning, delegating, delaying, dumping and performing tasks productively. It’s all about classification and application.
This highly practical and valuable training course is now available throughout New Zealand including Auckland, Christchurch or Wellington.
Contact us today for a group quote.
Course Outcomes
This extensive training course in effective time management using Outlook 2010 provides useful strategies and skill development for easily managing your work.
After completing this course, participants will have learned to:
Course Outline
Course Description
Knowledge of specific tools and techniques is essential to managing your time successfully. Microsoft Outlook is a tool used for time management worldwide, developing time management skills using Outlook is easy to learn.
The PD Training Effective Time Management Using Outlook 2013 Training Course provides you with training in planning, delegating, delaying, dumping and performing tasks productively. It’s all about classification and application.
This highly practical and valuable training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
This extensive training course in effective time management using Outlook 2013 provides useful strategies and skill development for easily managing your work.
After completing this course, participants will have learned to:
Course Outline
Course Description
In this age of fast changing technology, email is the preferred and often most efficient form of business communication. Yet many organisations in New Zealand overlook the etiquette framework that should be in place when using this very important business communications tool.
The PD Training Email Etiquette training course provides you with the skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more. Learn how to draft emails that are clear and concise and won't be misinterpreted by co-workers.
This valuable training course is available now throughout New Zealand including Auckland, Wellington and Christchurch. Or have us customise a training solution that matches your specific organisational requirements.
Course Outcomes
In this course you will:
Course Outline
Course Description
As part of our newly redeveloped Signature Series Courses, The Emotional Intelligence (EQ) training course teaches you how to develop your emotional intelligence and your ability to manage your responses based on your objective assessment of different personalities and situations.
After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace and much more. You will complete a personality profile which will help you understand the potential differences among the various personality types and where you currently fit.
You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved emotional intelligence.
This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.
PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!
Some participants have told us this course actually changed their lives for the better. This dynamic training course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.
Contact us today for a group quote or register now into the next online public course date.
Looking for
a 3-hour Online Live version of the course? Click Here to View Our 3-Hour Virtual Emotional Intelligence Courses.
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
Employee engagement involves helping employees to become more productive, focused and organised. The success of your staff is directly related to the success of any organisation.
The PD Training Employee Engagement Training Course provides understanding and skill building in the various methods of employee engagement such as attention zones, goal setting, prioritising, focusing, and evaluating. Training in employee engagement helps managers to keep employees motivated, productive and fulfilled. Happy staff produce better results!
This engaging course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.
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Course Description
Onboarding helps new employees adjust to their new work environment and systems quickly and smoothly. Successful Onboarding will reduce the amount of time and loss of productivity usually associated with hiring new staff.
The PD Training Employee Onboarding Training Course teaches the essentials of Onboarding including setting expectations for new staff, how to prepare and organise an Onboarding program and common induction methodologies.
This dynamic training course is available now throughout New Zealand, including Auckland, Christchurch and Wellington.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
Effective facilitation skills are a highly desirable attribute for individuals who wish to manage meetings and planning sessions in New Zealand for more timely and productive outcomes. Facilitating is more than just setting a meeting time. It requires skills in presentation, negotiation, elaboration and communicating with stake holders.
The PD Training Facilitation Skills Training Course teaches you practical techniques like choosing a facilitated approach, encouraging participation and gathering information, addressing disruptions, using reframing techniques, using intervention when required and much more. You'll learn key skills that can be used right away and the course is now available throughout New Zealand, including Auckland, Christchurch or Wellington.
Please click on the Public Class tab below to view our Facilitation Skills course schedule by city or click the Client Site Training tab to receive a free quote for courses delivered at your preferred location.
Looking for something more advanced? Try the Advanced Facilitation Skills Training Course
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
Are you looking for a practical, fun and respected team building and cultural improvement program for your organisational leaders to champion company-wide? Then FISH! is the solution!
The PD Training FISH! For Leaders training program will help management to embrace and implement a remarkable set of four practices company-wide that profoundly improve morale and relationships.
The FISH! philosophy has transformed team cultures and team work around the planet. Give your management the tools they need to bring the four FISH! practices to your organisation’s team building activities.
This dynamic and highly valuable training course is now available New Zealand wide including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
The FISH! For Leaders training course is for anyone, from business owners to frontline supervisors, who wants to lead more effectively.
By the end of this course, participants will:
Course Outline
To Be There as a leader, you must:
As a leader, you can encourage a Play-full environment by:
A leader makes their day by:
Choose Your Attitude helps us to:
Course Description
Are you looking for a practical, fun and respected team building and cultural improvement program for your customer service team? Then FISH! is the solution you’ve been looking for.
The PD Training FISH! Team Building for Customer Service Teams provides a training intervention that will transform your customer service methodology. Provide your customer service team with inspiration and proven tools to improve your internal culture and your customer’s engagement experience.
The FISH! philosophy has transformed team cultures and teamwork around the planet, so learn why it is so successful today.
This dynamic and highly valuable training course is now available New Zealand wide including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
FISH! has been called an antidote to cynicism, depression, burnout and anger. Our clients are using it for nearly every issue facing business today: leadership, orientation, teamwork, retention, creativity, customer service, quality improvement, change — anything involving human interaction.
By the end of this course, participants will:
Course Outline
Be there builds relationships by:
Play encourages creativity and fun through:
Make Their Day reminds us to serve customers and co-workers by:
Choose your attitude helps you in a customer service setting to:
Course Description
Are you looking for a practical, fun and proven team building course that can transform your entire organisational culture? Then FISH! is the solution!
The PD Training FISH! The Organisational Cultures training program will help your company adopt remarkable, proven practices that profoundly improve morale & relationships.
The FISH! philosophy has revolutionised company culture and team building around the planet.
This dynamic and highly valuable training course is now available New Zealand wide including Auckland, Wellington and Christchurch.
Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
FISH! has been called an antidote to cynicism, depression, burnout and anger. Our clients are using it for nearly every issue facing business today: leadership, orientation, teamwork, retention, creativity, customer service, quality improvement, change — anything involving human interaction.
By the end of this course, participants will:
Course Outline
Be there builds relationships by:
Play encourages creativity and fun through:
Make their day reminds us to serve by:
Choosing your attitude helps you to:
Course Description
Are you looking for a fun and respected team building and cultural improvement program for your trainers to deliver company-wide? Then FISH! will help you deliver truly inspiring training!
The PD Training FISH! Train the Trainer is designed for the trainer who needs to develop their training skills and maximise their potential so the trainees can benefit more from attending the training.
The FISH! philosophy has transformed team cultures and teamwork around the planet. Give your facilitators the tools they need to bring the four FISH! practices to your organisation’s training sessions.
This dynamic and highly valuable training course is now available New Zealand wide including Auckland, Wellington and Christchurch.
Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
By the end of this course, participants will:
Course Outline
Course Description
The PD Training Foundation Skills for New HR Officers Training is designed for HR Officers and new managers. It develops a set of practical techniques for core HR functions including interviewing, orientation, safety, harassment, discrimination, violence, discipline, staff development and termination.
This practical, hands-on course was designed for staff who want to develop real world human resource skills as line managers, administrators or human resource officers and covers key skills like discovering the best way to interview, creating an orientation process, workplace health and safety planning and awareness, staff development planning and cost control and more.
This dynamic training course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.
Contact us today for a group quote.
Course Outcomes
In this course participants will learn the following:
Course Outline
Course Description
Personal assistants (PA's) and executive assistants (EA's) are some of the most important people in any organisation in Australia. This course empowers these workers with the skills and techniques to become even more efficient, productive and professional.
The PD Training Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course provides personal and executive assistants with the techniques to become well-organised, efficient and well-prepared for today’s evolving workplace. Participants in this course will enhance and develop skills like setting and managing meetings, basic project management concepts, setting priorities and communicating effectively with all levels of staff.
This practical, 1-day professional development training course provides techniques you can really use! We look forward to welcoming you to a course in Brisbane, Sydney, Melbourne, Adelaide, Canberra, Parramatta or Perth or Australia-wide.
Please click on the Public Class tab below to view our Foundation Skills for Elite Personal and Executive Assistant Skills course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Looking for something more advanced? Try the Advanced Skills for Elite PA's and Executive Assistants Course
Course Outcomes
Course Outline
Course Description
Positive and negative feedback must be given at the right time and place using the appropriate tools and techniques. Feedback, if provided properly, encourages the receiver to improve performance, reduce errors, develop positivity and increase loyalty to the organisation.
The PD Training Giving Constructive Feedback Training Course provides valuable knowledge and skill development which will allow you to give feedback that boosts the performance and attitude of your employees.
This highly valuable and effective training course is now available throughout New Zealand, including Auckland, Christchurch and Wellington.
Please click on the Public Class tab below to view our Giving Constructive Feedback Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After completing this course, participants will have learned to:
Course Outline
Course Description
Goal setting is an imperative skill that can be learned. Setting and achieving goals will increase the productivity and confidence in any staff member. The key is to set different types of goals (short, medium and long-term) that can be achieved as well as “stretch” goals which are used to reward best efforts.
The PD Training Goal Setting and Getting Things Done Training Course provides knowledge and development skills in creating SMART goals, utilising technology, overcoming procrastination, self-motivating, managing time, and more. These techniques help you to set accurate goals and to achieve them.
This highly valuable and practical training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch, and also via instructor-led online training.
Course Outcomes
This extensive training course helps participants develop important skills to achieve more in professional and personal life.
After completing this course, participants will have learned to:
Course Outline
Course Description
Google Adwords™ uses Search Engine Marketing (SEM) or Pay-Per-Click (PPC) to advertise. Companies use Good Adwords™ to enhance their visibility, and attract new customers. The Google Adwords™ Training Course teaches you how to use the Google Adwords™ platform more accurately to achieve the maximum benefit from it.
The PD Training Google Adwords Training course provides an understanding of the Adwords interface, ways to improve advertisement placement using appropriate keywords and tested strategies that will help you improve your Quality Score, reduce your cost-per-click (CPC) and increase click-through-rate (CTR).
The significant and extensive course is conducted across New Zealand, including Auckland, Christchurch and Wellington.
Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
Course Outline
Course Description
Being a highly effective manager requires a broad skillset which includes the managing and monitoring of organisational strategies, management and development of staff, implementation of technology, report generation and having the ability to communicate with all levels of the organisation.
The PD Training Highly Effective Management Training Course provides you with an understanding of how to implement strategies, develop your team and assess performance. To reduce costs, boost productivity and build positive work environments, having highly effective management skills is critical to your success.
This engaging training course will explore topics critical to highly effective management and help improve your managers’ skills and align their activities with the goals of the organisation. Attend a class today throughout New Zealand, including Auckland, Christchurch or Wellington.
Please click on the Public Class tab below to view our Highly Effective Management Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
Course Outline
Course Description
Creating an appropriate hiring strategy is important for your company to save time and resources. Hiring the right person for the right job the first time should be an essential part of your recruitment and hiring strategy.
The PD Training Hiring Strategies Training Course helps you to understand the various selection processes, how to build a hiring strategy, how to attract the right candidates and filtering and onboarding. An appropriate hiring strategy helps organisations to save resources and maximise productivity every time they recruit.
This dynamic and practical training course is now available across New Zealand Auckland, Christchurch or Wellington.
Contact us today for a group quote.
Course Outcomes
Development of the right hiring strategies saves an organisation time and money when frequently recruiting. This training course helps organisations to develop skills and understanding in developing excellent hiring strategies.
After completing this course, participants will have learned to:
Course Outline
Course Description
Knowledge is better grasped and retained if the training is activity-based, interactive and fun. Training delivered in such a way interests, engages and allows trainee participation, which allows complete involvement in the learning process.
The PD Training How To Deliver Fun, Activity Based Training provides trainers with specific knowledge, tools and techniques to make training highly effective. Learn key skills like using humour, include time-tested learning principles, choosing appropriate activities, conducting post-course analysis, preparing for a training session and more.
This highly valuable and effective training course is now available across New Zealand including Auckland, Christchurch or Wellington.
Course Outcomes
This intensive and fun course is the fastest way to develop a deep understanding and skills in delivering fun, activity-based training that enhances its outcomes.
After completing this course, participants will have learned to:
Course Outline
Course Description
Proper mentoring is a process that needs to consider personal, group and organisational needs. Mentoring provides a cost effective work-based strategy to build the potential of employees and foster professional relationships where parties can share their professional and personal skills and experiences that can grow and develop in the process.
The PD Training Implementing a Successful Mentoring Program Training Course includes the various facets of mentoring such as its development, building mentor/mentee relationships, employee and organisational needs, mentoring functions and more. A successful mentoring program creates relationships and an environment where employees feel free to share their professional and personal skills and knowledge.
This intensive workshop provides participants with the essential skills and competencies needed to run a successful organisational mentoring program.
This engaging training course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
Influence & Persuasion will show you that it doesn't matter what position you currently have or what your job is, chances are that you need to influence others all of the time - here's your chance to improve your influencing skills to the point where you will amaze yourself at how much better at this crucial skill you have become!
Have you ever wondered how some people always seem to be able to get others to do what they want them to - without resorting to force or blackmail? We are all communicating with others in subtle ways, all of the time. For most of us, we are unaware of the impact we are having on others and they on us.
This blissful ignorance often works against us - especially when we are trying to get favourable decisions from those whom we have little or no authority over.
Course Outcomes
Issues covered in the workshop include:
Course Outline
Course Description
Influence and persuasion extends beyond marketing and sales. It affects almost all business processes that require human resources. This training course in Influence and Persuasion helps to master the skills required to influence and persuade others in a variety of areas.
The PD Training Influence and Persuasion Training Course provides you with a deeper understanding of the techniques used for influencing and persuading others such as using storytelling, neuro-linguistics, planning conversations, mirroring, matching and more. Learning and using these techniques will help you to influence and persuade others easily and successfully.
This highly valuable and dynamic training course is now available throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra, Parramatta and Perth.
Course Outcomes
This short and comprehensive course is the fastest way to develop deep understanding and skills in influence and persuasion.
After completing this course, participants will have learned to:
Course Outline
Course Description
Internet marketing is the newest tool organisations are using to reach millions of Internet users. It is also one of the most difficult platforms of marketing because it constantly changes. Effective Internet marketing requires a wide variety of tools including Search Engine Optimization (SEO), social media, content creation, blogging, sharing and connecting.
This highly valuable dynamic course assists you to overcome the hurdles of Internet marketing by mastering its fundamentals. The training course is now available New Zealand wide including Auckland, Wellington, Christchurch.
Course Outcomes
After completing this course, participants will have learnt to:
Course Outline
Course Description
Having a business blog helps companies to inform people about their products and services while also generating leads and sales online. Having a company blog also helps to attract new customers, engages more people and allows potential customers to communicate directly with the company.
The PD Training Intro to Blogging for Business Training Course provides you with essential knowledge about WordPress, social marketing, content creation, blogging strategies, basic SEO and more. These concepts can be applied to other blogging platforms as well.
The significant and lively training course is now available throughout New Zealand, including Auckland, Christchurch or Wellington.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
When you’re searching for a new job, knowing the correct methods for conducting the search is immensely important. You’ll save time and find better opportunities if you use some little tricks taught in this course.
The PD Training Job Search and Application Skills Training Course provides professional training in developing networking skills, assessing personal skills, building a resume, interview skills, creating a portfolio and more. This course guides you through every step of job seeking and giving interviews, so that you quickly identify the right jobs first and then go and get them.
This dynamic and practical training course is now available across New Zealand including Auckland, Wellington and Christchurch.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After completing this program, you will have the necessary knowledge and skills to search for the perfect job for you.
After completing this course, participants will have learned to:
Course Outline
Course Description
These are Custom Events
Course Outcomes
These are Custom Events
Course Outline
Course Description
This Knowledge Management (KM) training course teaches you how to implement an efficient method of collecting and using the informational assets and intellectual resources of the employees for the purpose of assisting in organisational success. This Knowledge Management course from PD Training teaches you how to create a system that captures knowledge purposefully for incorporation into business strategies, policies and practices at all levels of the organisation.
This course helps construct the knowledge base of the organisation by improving, systematising, retaining and making use of the intellectual resources of its employees. Such intellectual resources are acknowledged as an important competitive edge and a driver of effectiveness for every organisation.
The PD Training Knowledge Management Training Course gives you the ability to develop a knowledge management model, understand the life cycle of information, learn the rationale behind information management and the implementation and customisation of knowledge management systems..
This course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After Completing this Course Participants will Have Learned to:
Course Outline
Course Description
The PD Training (PDT) Leadership Development Training course in New Zealand is a practical course that provides participants with an impactful learning journey that develops insight and skills to develop as a leader, and teaches functional management skills that are core competencies needed by people in leadership roles.
The PDT Leadership Development Program utilises a system of activities that has been scientifically proven to provide leaders with improved levels of agility, resiliance and improved communication skills. Click here to learn more about how this program can be implemented in your organisation and view a cost comparison.
In this dynamic, 2-day professional development program, you'll learn how to become an effective leader who is self-aware, builds trust, and can inspire a high performing team. You'll also learn management skills such as problem solving, decision making, giving feedback and performance management.
During this Leadership Development course you will complete the REACH Personality Profiling tool, which will provide you with insight into your preferred communication style and how best to communicate with others. This newly found awareness will empower you with the ability to connect better with others and can provide you with an improved level of interpersonal communication and leadership skills.
Complete a Sample Profiling Survey and View a Sample Report Below:
To Have Your Leaders Start the 12-Minute Survey click here
If You Would Like to View an Example of the Report click here
This dynamic training course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.
Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Looking for
a 3-hour Online Live version of the course? Click Here to View Our 3-Hour Virtual Leadership Skills Courses.
Course Outcomes
Course Outline
Course Description
Lean process improvement is a system of steps that help organisations reduce waste by focusing on customer value. By identifying how customer value flows across every aspect of the organisation, management & teams can then fine-tune and implement processes that create zero waste.
The PD Training Lean Process Improvement Training course will enable teams with the right tools to implement lean principles of process improvement into the very core of their culture, reducing waste and improving product and service value to the customer. Tools covered include 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu.
Lean Training courses – New Zealand's leading Lean Training course, delivered by LSS experts in Auckland, Christchurch and Wellington. Ph: 0800 003150
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
Lean Six Sigma (LSS) team members need to have an understanding of certain theoretical and practical knowledge of LSS methodologies for them to be able to carry out a successful project.
The PD Training Lean Six Sigma Team Members Awareness Training Course provides you with a comprehensive understanding and skill development in important LSS practices relevant to employees who participate in improvement processes.
This valuable and engaging course is available throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
Course Outline
Course Description
Comprehensive and authorised training and exam preparation to achieve the coveted Black Belt Certification authorised by the International Association of Six Sigma Certification – the only Globally recognised Black Belt Certification body.
The PD Training Lean Six Sigma Black Belt Certification Training Course provides you with an in-depth understanding of Six Sigma fundamentals and advanced phases. This course is designed to prepare you to manage Six Sigma Projects in the workplace and pass the IASSC Certification exam.
Whilst there is no pre-requisite (you don't need to have completed Yellow Belt or Green Belt to enrol) the course covers a lot of ground and progresses to very advanced analysis and modeling. People with LSS experience and strong mathematical ability will also find the course appropriate to their level of knowledge.
New Zealand's best Lean Six Sigma Black Belt Training courses, run by Black Belts and Master Black Belts in Auckland, Christchurch and Wellington. Ph: 0800 003150
Please click on the Public Class tab below to view our Lean Six Sigma Black Belt Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
During this course, you will develop the:
Course Outline
LSS Black Belt Define Phase - The Define Phase of the DMAIC methodology is constructed to introduce the core fundamentals of Six Sigma.
LSS Black Belt Measure Phase - The Measure Phase of the DMAIC methodology is constructed to introduce important Six Sigma tools for characterising your business issues.
LSS Black Belt Analyse Phase - The Analyse Phase of the DMAIC methodology is constructed to introduce important Six Sigma tools for isolating critical factors.
LSS Black Belt Improve Phase - The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions.
LSS Black Belt Control Phase - The Control Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions.
Course Description
Please see Week 1 course outline.
Course Outcomes
Please see Week 1 course outline.
Course Outline
Course Description
Lean Six Sigma Green Belt certification holders can elevate their knowledge and skills in Lean Six Sigma to achieve the highest level of certification; the coveted Black Belt. Team leaders, managers and administrators of Lean Six Sigma organisations require this level of expertise to be able to perform their assigned duties successfully.
The PD Training Lean Six Sigma Black Belt Certification Training Upgrade from Green Belt Course provides you with intensive training in every step of process improvement and waste reduction to empower you with true expertise in Lean Six Sigma philosophies. You will learn to have a greater understanding of process improvement to achieve successful projects within your organisation and prepare for the Black Belt certification exam.
This highly significant and intensive training course is conducted across New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
During this course, you will develop:
Course Outline
LSS Black Belt Analyse Phase - The Analyse Phase of the DMAIC methodology is constructed to introduce important Six Sigma tools for isolating critical factors.
LSS Black Belt Improve Phase - The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions.
LSS Black Belt Control Phase - The Control Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions.
Course Description
A Lean Six Sigma Champion has important responsibilities in the implementation of a Lean Six Sigma project including project selection, team selection, progress tracking and team member management.
The PD Training Lean Six Sigma Management Champions Training Course provides participants an in-depth understanding and training in the implementation of Lean Six Sigma methodologies for the successful application of a new LSS project.
Lean Six Sigma Champions are required to have expertise in LSS so that they can plan, select, implement and manage a LSS project efficiently. The role of a Champion includes generating project ideas, prioritising them, assigning them to Belts and tracking and managing them through completion.
This training course is delivered by Lean Six Sigma experts and is available throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
Course Outline
Course Description
Comprehensive training and exam preparation to achieve Lean Six Sigma Green Belt Certification with the International Association of Six Sigma Certification (IASSC) – the most highly regarded independent global Green Belt Certification.
This course is very comprehensive and doesn't require any pre-requisite training. You will learn the foundation skills and develop up to the Green Belt level as part of this intensive 5-day course. However, this training does move quickly and covers a lot of in-depth information in great detail.
For participants focused on Certification preparation, it is important to know that the IASSC Global Certification is exam based. Which means you can sit the exam and become certified as soon as you have successfully passed the exam which is based on global benchmarks.
New Zealand's best Lean Six Sigma Green Belt Training courses are delivered by Lean Six Sigma experts in Auckland, Christchurch and Wellington. Ph: 0800 003150
Please click on the Public Class tab below to view our Lean Six Sigma Green Belt Certification course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
During this course, you will develop the:
Course Outline
LSS Green Belt Define Phase - The Define Phase of the DMAIC methodology is constructed to introduce the fundamentals of Lean Six Sigma.
LSS Green Belt Measure Phase - The Measure Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for characterising your business issues.
LSS Green Belt Analyse Phase - The Analyse Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for isolating critical factors.
LSS Green Belt Improve Phase - The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions.
LSS Green Belt Control Phase - The Control Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions.
Course Description
This Six Sigma Green Belt upgrade course is designed for people who have completed the PD Training Yellow Belt course or an equivalent course with another provider.
The PD Training Yellow Belt Training provided you with the fundamental skills in the Define, Measure and Control steps of the DMAIC process. This upgrade to Six Sigma Green Belt course provides you with significant more in-depth knowledge in the Analyse and Improve phases, and empowers you with the ability to really drive improvements in your workplace.
This highly significant and lively course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.
Course Outcomes
During this course, participants will enhance their skills above the Yellow Belt level and develop:
Course Outline
LSS Green Belt Analyse Phase - The Analyse Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for isolating critical factors.
LSS Green Belt Improve Phase - The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions.
Course Description
Lean Six Sigma uses waste-reduction and process-improvement methodologies to increase end value for customers and save resources in the process of achieving these goals. It improves processes by identifying, analysing, measuring and controlling areas of waste with the aim to improve processes, reduce costs and enhance value for customers.
The PD Training Lean Six Sigma Introduction Training Course is designed for beginners where you can develop a deeper understanding of Lean Six Sigma and its implementation. The training course creates a solid foundation in Lean Six Sigma methodologies to help you gain expertise in these concepts.
The PD Training Lean Six Sigma Introduction Training Courses, full of practical hands-on activities, are run by Lean Six Sigma experts in Auckland, Christchurch or Wellington. Ph: 0800 003150
Course Outcomes
Course Outline
Course Description
This Lean Six Sigma course addresses the use of Process Management, Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organisation.
The PD Training Process Management Course demonstrates how to identify and select key business processes and how to fully characterise, improve and manage them.
Lean Six Sigma Process Management training courses, full of practical activities, are run by LSS experts training in Auckland, Wellington, Christchurch and New Zealand wide.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
Course Outcomes
This Six Sigma course focuses on the 'doing' of a Six Sigma project. This course is designed to empower participants to work with project team members in the analysis, measurement, and re-design of business processes.
The course is full of practical tools and some statistical analysis.
This Six Sigma Process course is suitable for people such as SME's that may not manage the project or specifically manage the change, but their knowledge about processes and their contributions to the improvement initiative are vital.
Course Outline
Course Description
The success of a Lean Six Sigma project requires proper project selection and management. Recognising appropriate projects, identifying opportunities for improvement, planning effectively and efficient project management must be carried out using your LSS expertise.
The PD Training Lean Six Sigma Management Project Selection Training Course provides you with an understanding in the knowledge required and the skills development in project selection, opportunity analysis, affinity diagramming and defining and tracking and launching a project. It provides you with the complete skill set required to manage the successful implementation and completion of LSS projects.
This comprehensive and practical training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
Course Outline
Course Description
Building teams that have the required knowledge and expertise to manage their roles in the implementation of Lean Six Sigma projects is essential for the success of these specific types of projects.
The PD Training Lean Six Sigma Team Members Training Course provides intensive training in every Lean principle, process management, Six Sigma phases and the implementation of the methods to empower participants to fulfill their duties in Lean Six Sigma projects efficiently.
This valuable and practical training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
Course Outline
Course Description
To manage a successful implementation of Lean Six Sigma (LSS) in an organisation, senior executives must understand the basic Six Sigma techniques, LSS process improvement methodologies, lean principles and deployment models.
The PD Training Lean Six Sigma Executive Briefing Training Course involves training on each step in the preparation and implementation of Lean Six Sigma. It empowers company executives to map processes, consider capabilities and resources, manage the training of employees in LSS and the expected result of an LSS implementation.
This training course is available throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
After successfully completing this course you will have enhanced your knowledge of process functionality, analytical skills, problem solving skills and methods for increasing the efficiency, effectiveness and adaptability of the organisation you manage.
Course Outline
Course Description
Achieving your Yellow Belt Certification in Lean Six Sigma (based on the IASSC standard exam) demonstrates a certain command of Six Sigma and Lean processes and principles.
The PD Training Lean Six Sigma Yellow Belt certification preparation and training course will empower you to contribute to any continuous improvement initiative. During the course you will learn both techniques and strategies and how to put them into practice using a range of activities and case studies.
The tools you master will prepare you for the exam, and empower you to support continuous improvement (CI) projects in the workplace. Lean Six Sigma is the most highly regarded CI and Management System ever developed - Yellow Belt Certification is your ticket to enter the world of CI with credibility, respect and ability.
The training course provides comprehensive training and exam preparation to achieve Yellow Belt Certification with the International Association of Six Sigma Certification. No prior knowledge of Lean Six Sigma is necessary to participate in this course.
This LSS Certification program is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click on the Public Class tab below to view our Lean Six Sigma Yellow Belt Certification Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
During this course, you will develop:
Course Outline
Yellow Belt Define Phase - The Define Phase of the DMAIC methodology is constructed to introduce the fundamentals of Lean Six Sigma.
LSS Yellow Belt Measure Phase - The Measure Phase of the DMAIC methodology is constructed to introduce important Six Sigma tools for characterising your business issues.
LSS Yellow Belt Control Phase - The Control Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controling solutions.
Course Description
Learning how to manage people from different generations first requires an understanding of the environment in which their personality was developed, and secondly you need the skills to handle the differences in personality types.
The PD Training Leveraging the Generation Gap Training Course provides you with a comprehensive and deep understanding of the different generations; namely the traditionalists, Baby Boomers, Generation X and Generation Y. It also provides training in conflict management, conflict resolution processes and the building of harmony and equivalence.
This intensive and lively training course is now available across New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
To be an effective mentee, whether it is formal or informal, requires the ability to identify an appropriate mentor while being open to criticism and implementing suggested changes as required.
The PD Training Making the Most of Being Mentored Training course was developed for mentees and ensures that any mentorship program is successful and rewarding by teaching the mentee how to find a mentor, how to build a strong relationship and put the mentor's knowledge to work in a meaningful way.
This dynamic training course is available now across New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
Good customer service management leads to enhanced customer satisfaction, increased sales, better retention of customers and improved word-of-mouth advertising by motivated, raving fans.
Managing customer service requires the use of many skills such as measuring and managing performance, problem solving, and incorporating flexibility as a key aspect of customer service
The PD Training Managing Customer Service Training Course provides knowledge and skill development in leading, modeling, focusing, managing and promoting the values that boosts customer service.
This highly valuable and dynamic training course is now available throughout New Zealand, including Auckland, Wellington or Christchurch and also via instructor-led online training.
Contact us today for a group quote.
Course Outcomes
After completing this course, participants will have learned to:
Course Outline
Course Description
Managers, team members, owners and employees in New Zealand need to conduct difficult conversations at some time or another. Although difficult conversations cannot be avoided, they can be successfully managed to achieve positive outcomes.
Understanding, empathy and emotional intelligence skills development are necessary qualities that help you control difficult conversations before, during and after they occur, so that you can achieve the desired outcome. Giving critical feedback or dealing with highly-emotional staff can be a challenge, so we designed this course to help you gain not only the skills, but the confidence to manage them appropriately.
This highly valuable and engaging course empowers professionals to handle difficult conversations with ease to achieve professional success.
The PD Training Managing Difficult Conversations course is now available throughout New Zealand, including Auckland, Wellington, Christchurch and also via instructor-led online training.
Please click on the Public Class tab below to view our Managing Difficult Conversations course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
Course Outline
Course Description
Managing a virtual team is different from managing a team that is physically present and requires a different set of skills for success.
Virtual team management often requires you to deal with cultural differences, time differences, remoteness and technological barriers. This training includes setting up a virtual team, conducting meetings, overcoming special challenges, using appropriate communication tools and dealing with inefficiency. These skills help you to establish and manage a virtual team successfully.
The PD Training Virtual Team Management Training Course provides skills and understanding in handling effective meetings and group sessions, handle poor performing employees and how to use tools to build trust and confidence among employees.
This intensive training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
After completing this course, participants will have learned to:
Course Outline
Course Description
Measuring the return on investment (ROI) of a specific training program can be difficult at best. This often limits an organisation’s knowledge of how and which training programs benefit employees, which leads to poor budgetary planning for future programs.
The PD Training Measuring Results from Training Course provides you with the knowledge and skill development in various learning styles, training evaluation levels and plans, training measurement tools, ROI formulas and assessment of the training. This course helps your organisation identify and measure the tangible and the intangible benefits of training so that you can plan accurately and maximise the return from future training programs.
This high-energy, dynamic training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
Course Outcomes
Course Outline
Course Description
New Zealand businesses spend millions per year on staff meetings, so it's important to not only get the most out of your time spent meeting with colleagues, but to assure the company also benefits from any relevant decisions or outcomes.
If you're responsible for setting or managing staff meetings, then the PD Training Meeting Management training course will teach you how to gain accountability, manage the participants, handle disruptions and ensure outcomes are followed through in a timely manner.
Starting with planning and preparing for a meeting, then moving onto managing participants and taking quality minutes to closing a meeting on time, this training course helps develop skills for handling every step required to manage meetings professionally.
This dynamic training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After completing this course participants will have learned how to:
Course Outline
Course Description
(the training course for Mentees)
This training course for mentees ensures that any mentorship program is successful and rewarding by teaching the mentee to find a mentor, build a strong relationship and put the mentor's knowledge to work.
This dynamic training course is available now throughout New Zealand, including Auckland, Wellington, Christchurch.
Course Outcomes
Course Outline
Course Description
Developing advanced skills in MS Access 2010 is essential if you’re working with large sets of data. Access is a powerful tool in the right hands so take your current skills to the next level with this in-depth course.
The PD Training MS Access 2010 Advanced Training Course provides understanding and skill development in SQL and Access, advanced macros, database management, data validation, crosstab queries, and more. This course allows participants to develop expertise in Access 2010 in a short period of time.
This dynamic training course is available now throughout New Zealand, including Auckland, Wellington or Christchurch.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
So you’re ready to take your MS Access 2010 skills to the next level beyond simple database queries. This intermediate level course is designed to give you a deeper understanding of the powerful data mining tools available in this software.
The PD Training MS Access 2010 Intermediate Training Course provides training in setting table relationships, customising reports, create pivot tables and pivot charts, conducting self-join queries, work with orphan records and much more.
This dynamic training course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
Having the basic skills required to interact with an MS Access 2010 database is essential for many roles in today’s business world. Knowing how to use this powerful software can improve your job opportunities and income potential.
The PD Training MS Access 2010 Introduction Training Course provides you with an understanding of the basic features of Access 2010, including database tables and joins, forms, data entry, SQL queries and generating reports. The course is designed to empower users to use Access 2010 to fulfill basic tasks.
This dynamic training course is available now throughout New Zealand, including Auckland,Christchurch or Wellington.
Contact us today for a group quote.
Course Outcomes
Course Outline
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Microsoft Access 2013 is the latest software that introduces web apps to Access. Now, you can easily build an Access web app and share it with others as a SharePoint app in a web browser. This advanced training course in Access 2013 provides expert knowledge and skills in customising apps, using advanced field tasks, working with Expression Builder, creating queries, handling data, creating forms and reports, and more.
This highly valuable and dynamic course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
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Access 2013 has enhanced features, and the knowledge of which is essential to use Access 2013 efficiently will be taught in this Access 2013 Essentials Training Course. The course is designed to provide participants with the knowledge to use of all the essential functions of Access 2013. From basic functions such as opening and closing Access to creating new apps, this training course helps participants to use Access 2013 to fulfil multiple tasks.
This highly valuable and dynamic course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
Developing essential knowledge and skills in using Access 2013 helps participants to perform various tasks, including creating a new app, managing his/her account, using the interface, understanding database terms, and more.
After completing this course, participants will have learned to:
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Course Description
Microsoft Excel is a spreadsheet application that has powerful tools to control data, including sharing workbooks, advanced chart features, PowerView, Slicers and timelines. Microsoft Excel 2013 Expert Training Course guides you through every basic and advanced function of Excel 2013 using snapshots, examples and explanations to help you quickly gain mastery of the software. The course provides comprehensive training in creating Arrays, working with macros and forms, advanced chart features, formatting slicers, workbook calculations, and more.
This hands-on training workshop is available now throughout New Zealand, including Auckland and Wellington, and also via instructor-led online training.
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This third and final course in the Excel 2010 series really helps participants to tie the previous two courses together and elevate Excel skills to an expert level.
The PD Training MS Excel 2010 Advanced Training Course provides topics like logical functions, mathematical & statistical functions, VLOOKUP, MATCH, INDEX and editing VBA functions, are covered in depth.
The dynamic training course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.
Please click on the Public Class tab below to view our MS Excel 2010 Advanced Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
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The Excel 2010 Intermediate course is the second course in the MS Excel 2010 series and provides users with a wider range of tools and skills to create functional spreadsheets and reports.
The intermediate level course teaches key skills like how to link multiple worksheets, how to use conditional formatting using the “If” function, creating and working with tables, creating filters and sorting and protecting worksheets.
This dynamic training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
Developing basic skills in MS Excel 2010 is an absolute requirement in today’s workplace. Everyone uses spreadsheets in one way or another so it’s crucial to know how to open, edit and save Excel documents.
The PD Training MS Excel 2010 Introduction Training Course provides skill building in the primary basic features of Excel 2010 such as finding and opening worksheets, formatting, printing, calculating and analysing data. The training course also includes the handling of graphics, worksheets and data to enable participants to use Excel 2010 efficiently.
This dynamic training course is available now across New Zealand, including Auckland, Wellington and Christchurch.
Please click on the Public Class tab below to view our MS Excel 2010 Introduction Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
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Course Outline
Course Description
If you use Excel 2013 everyday, then having advanced skills in the program will make you more valuable and give you the confidence required to take on more advanced tasks and projects.
The PD Training Microsoft Excel 2013 Advanced Training Course provides you with comprehensive training in the advanced features of Excel 2013, including creating and running Macros, Flash Fill, auditing, formulas and functions, data management, customisation, grouping and transporting data and solving errors.
This hands-on training workshop is available now throughout New Zealand, including Auckland, Wellington or Christchurch and also via instructor-led online training.
Please click on the Public Class tab below to view our Microsoft Excel 2013 Advanced Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
This extensive advanced training course in Excel 2013 helps develop basic skills and understanding of the application. After this course, participants will have gained expertise in using Excel 2013.
After completing this course, participants will have learned to:
Course Outline
Course Description
Every business uses spreadsheets one way or another, developing your skills in MS Excel 2013 should be an essential part of your professional development plan.
The PD Training Microsoft Excel 2013 Essentials Training Course teaches you the basic features of Excel 2013, including formatting, printing, entering data, filter tools, editing, graphics and a thorough understanding of the interface. This course creates a solid foundation on which you can create your next spreadsheet with confidence.
This practical training course is now available throughout New Zealand, including Auckland, Wellington or Christchurch and also via instructor-led online training.
Please click on the Public Class tab below to view our Microsoft Excel 2013 Essentials Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
This extensive training course in Excel 2013 Essentials develops basic skills and understanding of the application. After this course, participants will be able to use all of Excel 2013’s basic functions to complete tasks expertly.
After completing this course, participants will have learned to:
Course Outline
Course Description
Microsoft Excel is a spreadsheet application that has powerful tools to control data, including sharing workbooks, advanced chart features, PowerView, Slicers and timelines. Microsoft Excel 2013 Expert Training Course guides you through every basic and advanced function of Excel 2013 using snapshots, examples and explanations to help you quickly gain mastery of the software. The course provides comprehensive training in creating Arrays, working with macros and forms, advanced chart features, formatting slicers, workbook calculations, and more.
This hands-on training workshop is available now throughout New Zealand, including Auckland and Wellington, and also via instructor-led online training.
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MS Office 365 Excel is a cloud-based program which gives you the flexibility to work on and share your spreadsheets anywhere.
The PD Training MS Office 365 Excel Training Course provides you with the knowledge and skills in the basic features of the application, including formulas, worksheets, formatting data, editing, and working with Excel files. The course is designed for easy understanding and builds a solid foundation in MS Office 365 Excel program.
This hands-on training workshop is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
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Course Outline
Course Description
Learning how to use the basic features in Lync Online, Microsoft's newest online communications software, requires an understanding and basic use of PowerPoint presentations, Lync Online web scheduler, collaborating with your team, conducting online meetings using audio and video tools and more.
The PD Training MS Office 365 Lync Essentials Training Course covers each of these basic features in and in-depth and easy to follow instructions to build a solid foundation in your understanding and use of Lync Online.
This exciting new course is available now across New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
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Course Outline
Course Description
Learning how to use Office 365 OneNote can be very helpful when working in team environments and this course will help you build a solid foundation on which to operate the program efficiently and effectively.
The PD Training MS Office 365 OneNote Essentials Training Course helps you to develop an understanding and the skills required for text formatting, setting styles, the insert tools, editing notes, using pages and more. It covers each basic feature to allow you to use the program fluently in your collaboration and projects.
This hands-on training workshop is available now across New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
In this course, participants will
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Course Description
Being able to use Office 365 Outlook provides you the freedom to collaborate, communicate and manage your email communications from any device.
The PD Training MS Office 365 Outlook Essentials Training Course provides training in every basic function of Outlook such as using the inbox, organising email folders, using the interface, creating and managing emails and more. The course is designed
to build a solid foundation in MS Office 365 Outlook skills so you can use it efficiently and effectively.
This hands-on training workshop is available now across New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
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Course Outline
Course Description
In this Microsoft Office 365 PowerPoint Essentials training course, participants will learn the basics of this new presentation web application that provides all of the traditional PowerPoint presentation capabilities, in addition to the ability to share documents with ease. Collaboration becomes simple, as more than one user can edit a document at the same time.
Presentations can be accessed anywhere, eliminating the need to bring a copy on presentation day. One of PD Training's specialised trainers will teach you or your employees all of the basics of working with this new web-based interface, as well as get you up and running with basic skills like creating presentations, slides and notes. Exciting advanced features, such as broadcasting presentations via the web, will also be taught in this course.
This hands-on training workshop is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
In this course, participants will:
Course Outline
Course Description
Microsoft Office SharePoint provides you the ability to manage and organisation information and collaborate on small or large projects.
The PD Training Microsoft Office 365 SharePoint Essentials Training Course offers training in all the basic functions of SharePoint, including handling calendars, creating lists, editing documents, establishing workflows, managing libraries and more. The training course is designed to give you a solid foundation in Office 365 SharePoint so that you can use it confidently and effectively.
This exciting new course is available now across New Zealand, including Auckland, Wellington and Christchurch.
Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
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Course Outline
Course Description
MS Office 365 Word is a popular online word processor used all around the world to create, edit and share documents.
The PD Training Microsoft Office 365 Word Essentials Training Course provides you with the skills required to use essential skills like setting styles, formatting, viewing documents, editing, working with insert tools and more. This comprehensive training course for beginners helps you to build a solid foundation in MS Office Word, so you’ll be more effective when creating documents.
This hands-on training workshop is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
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Course Outline
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Have you ever wished that you could track appointments, take meeting notes, record research, and keep to-do items all in one place? Well, you can do all that and more with Microsoft OneNote 2010.
This second and final course in the OneNote 2010 series, complements the previous course and elevates your skills to the expert level.
The PD Training Microsoft OneNote 2010 Advanced Training Course provides knowledge and skills in upgrading from OneNote 2007 or 2003, linked notes, note taking tools, collaborating and much more.
This fun and practical training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
The PD Training Microsoft OneNote 2010 Essentials Training Course provides skill building in the popular basic features of the application, so that you can track appointments, research and record information and do more tasks easily.
Microsoft OneNote 2010 allows you to draw shapes, insert audios and videos, create notebooks, take meeting notes, conduct and record research and much more.
This fun and practical training course is now available across New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
OneNote 2013 is a powerful digital notebook for capturing, storing and sharing information of various kinds. It is fully integrated with the cloud so that you can easily access your files from anywhere around the world on almost any mobile device, tablet or browser. OneNote 2013 Advanced Training Course guides you through every advanced feature of OneNote 2013 with the help of graphics and engaging teaching tools to help you gain mastery over it quickly.
Attend a Microsoft OneNote 2013 Advanced Training Class today, or have one of our professional trainers come to your workplace in Auckland, Wellington or Christchurch.
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Course Description
Developing basic skills in Microsoft OneNote 2013 includes creating and syncing notes, applying text effects, formatting, inserting, transferring, removing and searching objects.
The PD Training Microsoft OneNote 2013 Essentials Training Course provides understanding and skill development in the basic tools built into OneNote 2013, so that you can use it efficiently to collaborate across your projects.
This hands-on training workshop is available now across New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
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Course Outline
Course Description
This third and final course in the Outlook 2010 series was developed to elevate your Outlook skills to an expert level.
The PD Training Microsoft Outlook 2010 Advanced Training Course empowers you with a deep understanding and skills in archiving email,staying informed by subscribing to RSS feeds, staying connected to colleagues, delegating access to calendars and contacts, using mail merge to send email messages to numerous contacts at once and much more.
This highly valuable and practical training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click on the Public Class tab below to view our Microsoft Outlook 2010 Advanced Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
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Course Description
The intermediate course builds on the skills you learned in the Outlook 2010 Introduction Training Course and introduces some of the more advanced features of the program.
The PD Training MS Outlook 2010 Intermediate Training Course helps you develop your skills in the customisation of the Outlook interface, email and task organisation, and managing contacts and folders efficiently.
This highly valuable and practical training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
The PD Training MS Outlook 2010 Introduction Training Course provides you with a basic understanding of the primary functions included in Outlook 2010.
MS Outlook is an email application used to create meeting requests, make appointments, set tasks for yourself and others, send, receive and manage emails, add spammers to the blocked list, set up search folders and much more.
This highly valuable and practical training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click on the Public Class tab below to view our MS Outlook 2010 Introduction Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After attending this course participants will be able to:
Course Outline
Course Description
Developing advanced skills in MS Outlook 2013 requires an in-depth understanding of customising profiles, managing and merging data, performing complex calendar tasks, using advanced email tasks and more.
The PD Training Microsoft Outlook 2013 Advanced Training Course empowers participants with a deep understanding and the skills required to implement the more advanced functions of Outlook 2013 so you can communicate, collaborate and manage your tasks much more efficiently.
This highly valuable and practical training course is now available throughout New Zealand, including Auckland, Wellington or Christchurch and also via instructor-led online training.
Please click on the Public Class tab below to view our Microsoft Outlook 2013 Advanced Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
This extensive training course helps participants develop advanced skills in Outlook 2013 through understanding and practice so that they gain mastery over it.
After completing this course, participants will have learned to:
Course Outline
Course Description
Microsoft Outlook 2013 provides you the ability to manage, organise and plan your communication strategy in the most efficient manner possible.
The PD Training Microsoft Outlook 2013 Essentials Training Course provides you with the knowledge and skill building in each of the primary functions of Outlook 2013 such as email management, search, using interface functions, use of contact lists, email generation and management and more. This entry level course provides you with a solid foundation in Outlook 2013 and empowers you to use it effectively to manage your tasks and communication.
This highly valuable and practical training course is now available throughout New Zealand, including Auckland, Wellington or Christchurch and also via instructor-led online training.
Please click on the Public Class tab below to view our Microsoft Outlook 2013 Essentials Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
Outlook 2013 has a new improved user interface and more powerful search tools. After this extensive training course, participants will have developed skills in using the basic functions and new functions of Outlook 2013, so that they can effortlessly use the application to fulfill tasks.
After completing this course, participants will have learned to:
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Developing advanced skills in PowerPoint is essential for creating engaging and interactive presentations to avoid the “death by PowerPoint” syndrome.
The PD Training MS PowerPoint 2010 Advanced Training Course is the final course in the series of PowerPoint courses that develops superior skills in PowerPoint such as customisation, using graphics, integration, building custom themes, adding & modifying action buttons, exploring the Broadcast Slide Show feature and much more.
This dynamic training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click on the Public Class tab below to view our MS PowerPoint 2010 Advanced Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
Course Outline
Course Description
Microsoft PowerPoint 2010 is the one of the most well-known and powerful presentation tools used to create and deliver professional presentations.
The PD Training MS PowerPoint 2010 Introduction Training Course provides you with the skills to build your first presentation using common PowerPoint features such as how to use templates, formatting slides, proofing, using graphics and text, using clips and charts and more. The course is designed to help you create professional presentations effortlessly.
This engaging training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click on the Public Class tab below to view our MS PowerPoint 2010 Introduction Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
Course Outline
Course Description
Using the advanced features of MS PowerPoint 2013 requires an understanding of effective presentation layout and the use of functions such as inserting video and audio, SmartArt, editing and inserting text boxes and pictures, crosslinking and inserting other MS documents, adding and editing tables, editing master slides and much more.
The PD Training Microsoft PowerPoint 2013 Advanced Training Course provides you with the advanced skills and an understanding of more advanced features to enable you to use MS PowerPoint effectively and efficiently like a pro!
This highly valuable and practical training course is now available throughout New Zealand, including Auckland, Wellington or Christchurch and also via instructor-led online training.
Please click on the Public Class tab below to view our Microsoft PowerPoint 2013 Advanced Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
This extensive training course helps participants develop advanced skills in PowerPoint 2013, so that they gain mastery over it.
After completing this course, participants will have learned to:
Course Outline
Course Description
MS Outlook 2013 provides you the ability to manage, organise and plan your communication strategy in the most efficient manner possible.
The PD Training Microsoft Outlook 2013 Essentials Training Course provides you with the knowledge and skill building in each of the primary functions of Outlook 2013 such as email management, search, using interface functions, use of contact lists, email generation and management and more. This entry level course provides you with a solid foundation in Outlook 2013 and empowers you to use it effectively to manage your tasks and communication.
This highly valuable and practical training course is now available throughout New Zealand, including Auckland, Wellington or Christchurch and also via instructor-led online training.
Please click on the Public Class tab below to view our Microsoft Outlook 2013 Essentials Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
This extensive training course helps participants develop basic skills in PowerPoint 2013, so that they use it effortlessly to complete tasks.
After completing this course, participants will have learned to:
Course Outline
Course Description
Project is a sophisticated project management software program that can help project managers with planning, assigning resources, tracking progress, managing budgets and analysing workloads for projects.
This dynamic training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
Course Outline
Course Description
Project is a sophisticated project management software program that can help project managers with planning, assigning resources, tracking progress, managing budgets and analysing workloads for projects.
This dynamic training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
Course Outline
Course Description
This second and final course in the Project 2010 series, really helps tie the previous course up and elevate Project skills to an expert level.
Topics like applying templates, examining project statistics and task slippage, creating reports, consolidating projects and much more are covered
This engaging training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
Course Outline
Course Description
Microsoft Project 2010 is used to track and manage your projects. Building a foundation in MS Project 2010 requires an understanding and use of the many features of MS Project 2010 such as resource management, using task lists, sorting, grouping, scheduling, handling conflicts and much more.
The PD Training Microsoft Project 2010 Introduction Training Course provides professional training in the development of basic skills in Project 2010 to empower you to use the application to effectively manage and monitor your projects.
This fun and practical training course is available now across New Zealand including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
Microsoft Project 2013 offers new features, such as easy sharing of project status information, advanced built-in Lync features, and tracing of task paths.
Microsoft Project 2013 Advanced Training Course provides extensive training in the use of the advanced features of the new Project 2013, including customising the ribbon, charting data, grouping, creating interactive filters, using macros, and working with the VBA Editor. The customised new set of reports in Project 2013 allows you to understand an entire project and its history at a glance.
This training course is designed for users that have basic skills in Project 2013. Beginners may consider our Microsoft Project 2013 Introduction Training Course to build basic skills in the application.
This hands-on training workshop is available now throughout New Zealand, including Auckland, Christchurch and Wellington, and also via instructor-led online training.
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Course Description
To manage projects efficiently using Project 2013, it is essential to build on basic skills already known and learn additional features of the software.
Microsoft Project 2013 Intermediate Training Course provides understanding and skill development builds upon basic skills and covers intermediate features of the application, such as customising the Gantt chart, using network diagrams, creating custom WBS code, updating a project, printing and reporting, sharing resources, and more.
The course is designed for users that have elementary skills in Project 2013. Beginners may consider developing basic skills in the application with Microsoft Project 2013 Introduction Training Course.
This hands-on training workshop is available now throughout New Zealand, including Auckland, Wellington and Christchurch, and also via instructor-led online training.
Course Outcomes
Course Outline
Course Description
Microsoft Project 2013 is a project management application used for managing projects easily and efficiently. The application uses various features to easily collaborate on projects, understand its history and progress in a glance, and create professional reports.
Microsoft Project 2013 Introduction Training Course is designed for beginners where they will develop important skills in planning a project, task entry, resource entry, task linking, and more. After the completion of the course, participants are able to effortlessly conduct all basic tasks to create and track projects.
This hands-on training workshop is available now throughout New Zealand, including Auckland, Wellington and Christchurch, and also via instructor-led online training.
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Course Description
Learning the advanced functions in Publisher 2010 will give you an advantage when designing and publishing your next newsletter, flyer, proposal or training manual.
The PD Training Microsoft Publisher 2010 Advanced Training Course provides skill building in mail merge, using interactive forms, customisation, typography and much more. The training course is designed to help you develop expertise at the advanced level and take your publications to a whole new level.
This engaging training course is available now across New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
Microsoft Publisher 2010 makes it easier than ever to create custom, professional quality publications, newsletters, marketing materials and more. Use Publisher to create and edit publications, arrange text and pictures and so much more.
This fun and practical training course is available now across New Zealand, including Auckland, Wellington and Christchurch.
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Course Description
Microsoft Publisher 2013 is powerful publishing software with enhanced features, including new ways to work with pictures. Publisher is used to create high-quality, professional documents that exceed what word processing software, such as Word, can achieve. Since Publisher is especially useful for publications, authors, students, and businesses will find it useful. This Publisher 2013 Advanced Training Course helps you to master Publisher so that you can effortlessly create ideal documents.
This highly valuable and dynamic training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
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Course Description
Knowledge of Microsoft Publisher 2013 is essential to create high-quality, professional documents. Using Publisher 2013 is not difficult if you understand its basic functionalities such as basic editing and formatting, using templates, working with pictures and text, and working with pages. Publisher 2013 Essentials Training Course provides you with comprehensive knowledge and skill development in performing all basic functions of Publisher so that you are able to create exquisite documents using it.
This engaging and dynamic training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
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Course Description
The Microsoft Visio 2010 Advanced training course is designed to help you achieve expertise in using the various advanced features of the application such as website mapping, integrating Visio with other MS Office programs, building technical layouts, performing special drawing operations and more.
The PD Training Microsoft Visio 2010 Advanced Course teaches you key skills like creating technical layouts, custom themes, custom shapes, importing and exporting XML data and much more.
This engaging and practical training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
Creating a solid foundation in the use of Microsoft’s Visio 2010 program requires a solid understanding of its capabilities and the use of its various chart building functions.
The PD Training Microsoft Visio 2010 Introduction Training Course teaches you the common basic functions of Visio 2010, including using drawing tools and diagrams, working with pages, customising, reporting and formatting. By using the basic functions of Visio 2010 properly, you can create diagram networks, flowcharts, organisational charts and much more.
This engaging and practical training course is available now across New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
Creating a solid foundation in the use of Microsoft’s Visio 2013 program requires a good understanding of its capabilities and the use of its various chart building functions.
The PD Training Microsoft Visio 2013 Essentials Training Course covers the common basic functions of Visio 2013, including using drawing tools and diagrams, working with pages, customising, reporting and formatting. By using the basic functions of Visio 2013 properly, you can create diagram networks, flowcharts, organisational charts and much more.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
The PD Training Microsoft Word 2010 Advanced Training Course provides you with the knowledge and skills to use many of the advanced features of Word effectively and efficiently. Improve your CV by becoming an expert user.
Developing advanced skills in Word 2010 involves working with forms, using mail merge, recording and using macros, working with XML data, linking documents, editing tables and much more.
This fun and practical training course is available now across New Zealand, including Auckland, Wellington and Christchurch.
Please click on the Public Class tab below to view our Microsoft Word 2010 Advanced Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
Course Outline
Course Description
Microsoft Word 2010 is the most widely used word processing software used to create, edit and save professional documents in most organisations.
The PD Training Microsoft Word 2010 Intermediate Training Course provides you with the skills to use some of the more advanced features of Word such as applying styles, formatting tables, using drawing tools, formatting sections, printing labels and envelopes and much more.
This is the second course in the series of three: Introduction, Intermediate and Advanced Word 2010 Training.
This fun and practical training course is available now across New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
Microsoft Word 2010 is one of the most widely used word processing programs to create professional documents, so having the basic skills to use this program is a minimum requirement for new hires in most businesses.
The PD Training Microsoft Word 2010 Introduction Training Course provides you with comprehensive skills in each of the basic features of Word 2010, such as navigation, page layout, editing, using graphics, adding and formatting text and more. This introductory training course teaches you how to use Word 2010 effortlessly to create, edit and save documents.
This fun and practical training course is available now across New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
Microsoft Word is one of the most popular word processing programs in the world and having advanced skills in MS Word can be very advantageous as a prospective or existing employee.
The PD Training Microsoft Word 2013 Advanced Training Course provides an in- depth understanding and skills required to conduct advanced editing and formatting, editing tables and illustrations, inserting special objects, reviewing and sharing documents, using comments and tracking and much more. The training course is designed to help you achieve expertise status
in Word 2013.
This highly valuable and practical training course is now available throughout New Zealand, including Auckland, Wellington or Christchurch and also via instructor-led online training.
Please click on the Public Class tab below to view our Microsoft Word 2013 Advanced Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
This extensive training course helps participants develop advanced skills in Word 2013, so that they gain mastery over it.
After completing this course, participants will have learned to:
Course Outline
Course Description
Microsoft Word is one of the most popular word processing programs in the world and having the essential skills in MS Word can be very advantageous as a prospective or existing employee.
The PD Training Microsoft Word 2013 Essentials Training Course provides beginners with skill development in many of the primary functions of Word 2013 such as formatting tasks and paragraphs, understanding the interface, using styles, editing, sharing and more. This training course is designed for easy and effective learning by beginners to empower them to use Word 2013 effectively and efficiently.
This dynamic training course is now available throughout New Zealand, including Auckland, Wellington or Christchurch and also via instructor-led online training.
Please click on the Public Class tab below to view our Microsoft Word 2013 Essentials Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
Word 2013 Essentials Training Course is the fastest way to gain a comprehensive understanding of all essential features of Word 2013, and gain skills in using it expertly.
After completing this course, participants will have learned to:
Course Outline
Course Description
The latest version of Microsoft Word has enhanced features that allow you to insert online videos, make direct connections with online platforms, open a PDF and edit content, and work with diagrams and pictures seamlessly. Word 2013 has an improved reading mode, which enhances the reading experience, particularly on tablets. MS Word 2013 Expert Training Course provides intensive training in each function of Word 2013, such as macros, forms, master documents, templates, reusable content and controls to empower learners to gain expertise in MS Word 2013.
This hands-on training workshop is available now throughout New Zealand, including Auckland and Wellington, and also via instructor-led online training.
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Course Outline
Course Description
The PD Training Minute Taking Training course will enable you to understand the important role of a minute-taker as well as efficiently recording all the important information discussed. Learn key skills like deciding what should be recorded, active listening, how to create drafts and reports, organisational skills and much more.
Both formal and informal meetings are taking place every day in any organisation, but who is taking and recording the minutes from these meetings? Are accurate records of key business decisions being recorded?
Who were the key decision makers? Does anyone know what happened in the meeting and what decisions were made and carried? What ideas were discussed and motioned? Are your business units effectively implementing decisions made after the meeting?
You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved minute-taking skills.
PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!
This action packed day will include fun, mock-meetings and activities run by one of our expert minute-taking trainers and is now available throughout New Zealand, including Auckland, Christchurch or Wellington.
Choose your preferred training option. Please click on the Live Online tab to view our Minute Taking Online course schedule or click the public class tab for in-person individual training or the In-House Training tab to receive a free quote for tailored courses delivered at your preferred location.
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
When employees are Motivated they feel valued and provide a higher level of productivity. Employees must be motivated to help them work harder, find satisfaction in their job and fulfill their professional goals.
The PD Training Employee Motivation Training Course provides skill development in the various methods of staff motivation
such as the object-oriented theory, the expectancy theory, goal setting and using individualised motivators. This course helps organisations carry out highly successful motivational programs that help employees feel more productive, satisfied and enthusiastic.
This fun, high-energy training course is available across New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
The PD Training Negotiation Skills Training Course in New Zealand provides you with practical negotiation techniques applicable to negotiation in many contexts and situations. The negotiation training course is run like a workshop where you are given some theory, then work in pairs or small teams to prepare for negotiations that are relevant to your needs.
In this Negotiation Skills Training course, you will learn the theories of successful negotiation and get the opportunity to apply them to scenarios that reflect your specific needs. This is training tailored to you!
This hands on Negotiation Skills Training Course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.
Please click on the Public Class tab below to view our Negotiation Skills Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After completing this training session, participants will be able to:
Course Outline
Course Description
The PD Training Upgrading to MS Office 2010 Training course covers those features of Microsoft Office 2010 that are new to the Office system, with dedicated units for the new features of each application. Participants will be provided an overview of the new interface, and then learn new features for each program.
This fun and practical training course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.
Please click the Client Site Training tab to receive a free quote for courses delivered at your preferred location.
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Course Description
The PD Training Upgrading to MS Office 2016 Training course covers all the features of 2016 office courses. This will help the participants to expand their existing knowledge in Office 2016 and learn to use advanced features.
This hands-on training workshop is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
By the end of this course, participants will learn:
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Course Description
https://pdtraining.co.nz/employee-wellness-program-oranges
Course Outcomes
https://pdtraining.co.nz/employee-wellness-program-oranges
Course Outline
Course Description
Organising is not just about removing clutter from your work space. Professional organisation includes planning and prioritising as well. The ultimate aim of improving your organisational skills is to improve your productivity and efficiency while reducing any wasteful activities.
The PD Training Organisational Skills Training Course provides effective techniques to help you organise your time and tasks better. Learn key skills such as removing distractions, overcoming procrastination, breaking up tasks, creating deadlines, promising rewards, self-disciplining and more.
This highly valuable and practical training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote or register now into the next public course date.
Course Outcomes
After completing this course, participants will have learned to:
Course Outline
Course Description
It is essential for sales professionals to skillfully overcome objections and manage difficult situations effectively to get the sale across the line.
The PD Training Overcoming Objections Sales Training Course provides precise training in handling objections, which include techniques to deflate objections, identifying unvoiced objections, finding common ground, and uncovering the root causes of objections. This training course teaches you how to turn sales objections into opportunities.
This practical and engaging training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
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Performance Management is not a company’s way of employing “micro-managing” techniques that stunt the professional growth of its employees. But rather, it is a strategic approach to ensuring the efficiency and effectiveness of an organisation. Whether at the organisational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner.
This practical and engaging training course is available now throughout New Zealand, including Auckland, Wellington, Christchurch.
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Your level of personal productivity directs how and what you accomplish everyday. The PD Training Personal Productivity course will help you increase your levels of productivity by teaching you how to establish and follow routines or "rituals", how to set SMART goals, how to create an effective and practical working environment and much more.
The course also suggests a number of strategies to help you maximise your personal productivity via better management of time spent on email, the use of electronic devices and techniques for avoiding procrastination.
This practical and helpful training course is available now throughout New Zealand, including Auckland, Christchurch and Wellington.
Contact us today for a group quote.
Course Outcomes
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Course Description
Creating professional proposals requires strategy, analysis, research, technical writing skills, formatting, organising, and editing. Writing a winning proposal is both an art form and a craft that you can learn. Delivering it well closes the deal.
The PD Training Pitch Proposal and Presentation Sales Training Course provides comprehensive training in each step of the preparation and development of a proposal to help you achieve mastery in writing and delivering your next sales proposal.
This dynamic training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After completing this course, participants will have learned to:
Course Outline
Course Description
The PD Training Presentation Skills Training Course provides you with in-depth knowledge and skill building in the planning, preparation and delivery of truly engaging presentations. You'll learn how to use specific tools and techniques for presentation creation and delivery, which will enable you to conduct powerful presentations that engage your audience every time.
Delivering a brilliant, memorable and interactive presentation requires a number of skills including effective planning, choosing the right delivery method(s), developing outstanding customised content, professional group facilitation, the efficient use of technology, effective communication skills and more.
As part of this professional development training event, you will have an opportunity to develop and present to your peers and receive feedback from the group.
You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved presentation delivery skills.
PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!.
This practical and engaging training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After completing this course participants will be able to:
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Course Outcomes
In this course you will learn:
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Course Description
Course Outcomes
In this course you will learn:
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Course Outcomes
In this course you will:
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Course Description
In the workplace in New Zealand, you will need to make decisions and resolve problems quite frequently. And while many of your decisions are not so important, some are potentially life changing. So, learning how to use effective strategies and tools will help you to make the right decisions at the right time.
The PD Training Problems Solving and Decision Making Training Course provides you with skills such as problem solving techniques and models, organising methods, ways to conduct research, and identifying options to achieve accurate decision-making and problem solving.
This highly valuable and effective training course is now available across New Zealand including Auckland, Wellington and Christchurch.
Please click on the Public Class tab below to view our Problems Solving and Decision Making Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
This dynamic training course is the fastest way to develop skills in effective decision making, so that goals can be reached on time every time.
After completing this course, participants will have learned to:
Course Outline
Course Description
In today's fast-paced business environment in New Zealand, effective communication is the key to success. So, the telephone etiquette displayed by your organisational staff is indicative of their willingness and ability to assist customers professionally and efficiently.
The PD Training Professional Telephone Skills course teaches you fundamental communication skills like how to project professionalism over the phone, how to gain client confidence quickly, how to improve your "phone" voice, how to handle irate customers, tips for handling a busy reception line and much more.
This practical and engaging professional development training course is available now throughout New Zealand, including Auckland, Christchurch and Wellington.
Contact us today for a group quote or register now into the next public course date.
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
Utilising the PMBOK methodology, a globally accepted standard for managing projects, this Project Management training course in New Zealand will give you an overview of the entire project management process, as well as key project management tools that can be used every day.
The importance of delivering business results to specification, on time and within budget is critical to the success of any project, and that is exactly what project management skills enable you to do - even if it is not officially called a 'project'. The ability to successfully manage projects from beginning to end, no matter their size, is a highly desirable skill in today’s workplace.
Learn key skills like preparing required PM-related documentation, scheduling and estimating, create risk management and communication plans, use Gantt and RACI charts to plot project progress and much more.
This dynamic training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click on the Public Class tab below to view our Project Management Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After completing this course participants will know how to:
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Course Description
Psychometric Profiling Certification instructor led course course Auckland, Wellington, Christchurch and New Zealand wide
Course Outcomes
Psychometric Profiling Certification instructor led course course Auckland, Wellington, Christchurch and New Zealand wide
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Course Description
We all know that speaking in public consistently ranks as one of people's greatest fears, but with professional training and practice you too can become an effective public speaker or presenter.
This 1-day Public Speaking training course in New Zealand will prepare you for delivering live presentations by teaching skills like how to overcome nervousness, how to boost your confidence, how to read your audience, using icebreakers, how to best interact with questions or interruptions and much more.
The PD Training Public Speaking course also provides you with valuable presentation skills, including in-depth information on developing an engaging program and delivering professional presentations with confidence and flow.
This engaging and fun training course is available now in Auckland, Christchurch or Wellington.
Please click on the Public Class tab below to view our Public Speaking Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
By the end of this course, participants will be able to:
Course Outline
Course Description
Knowing how to interpret body language is an important aspect of non-verbal communication, which allows you to understand the unsaid, judge people’s personalities and understand their preferences.
The PD Training Reading Body Language Sales Training Course enables you to know and decode various gestures and expressions, including posture, hand gestures, expressions, the hand shake, style of walking and eye movements. The course provides you with a comprehensive understanding of how to interpret body language so that you can not only control your own body language but decode others as well.
This highly valuable and effective training course is now available throughout New Zealand, including Auckland, Wellington or Christchurch and also via instructor-led online training.
Please click on the Public Class tab below to view our Reading Body Language Sales Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After completing this course, participants will have learned to:
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Course Description
Effective recruitment and selection ensures that the right people are in the right job. It helps to increase job satisfaction, reduce wastage of resources, achieve better retention of employees and improve productivity.
The PD Training Recruitment and Selection Training Course provides skill development and knowledge enhancement in the preparation, selection process, goal setting, orientation and retention, interviewing and measurement of the results of your recruitment efforts.
These engaging, practical training courses are delivered throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
Satisfying every customer every time can be a challenge, but there are proven methods and skills you can learn and use to maximise their satisfaction and increase sales.
The PD Training Retail Sales Training Course in New Zealand provides you with an understanding and skill development in how to engage with customers, control the sales process, identify upselling/cross-selling opportunities, utilise sales psychology, conduct valuable needs analysis and much more.
This comprehensive course is designed to help retail sales professionals sell more and discount less, handle difficult customers, professionally handle every sale and maximise every opportunity.
This interactive training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
After completing this course participanst will be able to:
Course Outline
Course Description
The PD Training Sales Training course provides you, or your team, with the skills to increase their sales by asking better questions, gaining loyal repeat customers, understanding common body language, overcoming common sales objections, finding referral opportunities and growing the business with professionalism, enthusiasm and more.
A company's sales force is the frontline for revenue generation and growth, so it's imperative that your sales team is effective, efficient and has the key skills to find and close sales opportunities, no matter what industry you're in.
Click Here to See What a Complete Sales Staff Development Program Looks Like
You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved prospecting and sales outcomes.
PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!
This dynamic training course is available now throughout New Zealand including Auckland, Wellington, Christchurch and New Zealand-wide.
Please click on the Public Sales Trainng Class delivered online or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After completing this course participants will have learned to:
Course Outline
Course Description
Call Centre (sales) staff who possess skill, professionalism and know how to handle a great variety of situations are an asset to any organisation.
This Call Centre (sales) training course from PD Training teaches your employees to enter the call centre with confidence, equipped to answer questions, overcome objections and close calls with positive outcomes.
This practical call centre course is available now throughout New Zealand, including Auckland, Wellington, Christchurch.
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Course Outcomes
In this course you will:
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In this course you will:
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In this course you will:
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Search Engine Optimisation (SEO) requires you to have an understanding of how to create content which can easily be indexed by search engines. The process includes identifying and using preferred keywords to increase your search engine ranking. It is a marketing tool used by businesses to improve visibility on search engine results pages (SERP's) and when done properly will have an effect on your rankings.
The PD Training SEO Training Course gives you a better understanding of concepts like on-page versus off-page SEO, how to optimise images and videos, best practices for content creation and essential files you must have on your site. Further topics covered include Google page rank, researching meta titles, descriptions and keywords, back linking (what to do and what NOT to do), Search Engine Marketing (SEM), outsourcing and much more.
This SEO class by PD Training, takes the "voodoo" out of SEO by offering practical tools and a methodical approach to improving your online presence.
This enlightening SEO training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
Social media is no longer just something to think about; it’s now a required aspect of digital marketing. Businesses should be using social media to gain attention from possible customers and create more engagement with existing customers.
The PD Training Social Media in the Workplace Training Course teaches you skills like how to create a social media policy, creating and leveraging content, building customer loyalty, identifying appropriate online communities and more to help your business build an impressive online presence.
This highly valuable and dynamic training course is now available across New Zealand including Auckland, Wellington and Christchurch.
Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
This extensive training course helps participants develop an understanding of social media, how it is used, effective ways to use it for fulfilling specific goals, and discovering its benefits and pitfalls.
After completing this course, participants will have learned to:
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Course Description
An organisation is fueled by its vision and values. Effective strategic business planning helps an organisation to stay focused, analyse the marketplace, set accurate goals and assign responsibilities appropriately.
The PD Training Strategic Business Planning Training Course provides you with the skills to implement change, identify the foundation of your organisation, create valuable reports, set achievable goals and implement smart strategies.
This highly valuable and effective training course is now available New Zealand wide including Auckland, Wellington and Christchurch.
Please click the "Group Booking Quote" button to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After completing this course, participants will have learned to:
Course Outline
Course Description
There are numerous causes of stress in our lives; many of which cannot be avoided or removed. The short-term goal of this course is to learn to reduce stress wherever possible with a long-term goal of increasing your ability to better manage yourself in stressful situations.
The PD Training Stress Management Training Course teaches you key skills and techniques like how to manage stress when it occurs, implementing relaxation techniques, identifying and avoiding stressful situations, coping with setbacks, accepting situations and altering circumstances and more. Effective stress management leads to better health, greater productivity and ultimately a better quality of life.
This powerful training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Contact us today for a group quote.
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
The PD Training Supervising Others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes internal motivation to work toward team goals, giving formal feedback and much more.
If you're in a supervisory position, it's important that you are equipped with the skills required to ensure your team is productive and motivated to perform at their highest levels each and every day. Anyone who supervises others, especially those who are new to supervision, will benefit from our 1-day course developed for managers and supervisors in Australia.
The PDT Supervisors Development Program utilises a system of activities that has been scientifically proven to provide leaders with improved levels of agility, resiliance and improved communication skills. Click here to learn more about how this program can be implemented in your organisation and view a cost comparison.
During this Supervising Others course you will complete the REACH Personality Profiling tool, which will provide you with insight into your preferred communication style and how best to communicate with others. This newly found awareness will empower you with the ability to connect better with others and can provide you with an improved level of interpersonal communication and supervisory skills.
Complete Sample Profiling Survey and View Sample Report Below:
To Have Your Leaders Start the 12-Minute Survey click here
If You Would Like to View an Example of the Report click here
Attend a supervisory training course now throughout New Zealand including Auckland, Christchurch or Wellington.
Please click on the Public Class tab below to view our Supervising Others course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
By the end of this course, participants will be able to:
Course Outline
Course Description
Supply Chain Management requires effectively managing the flow of materials, information and finances as they move from supplier to manufacturer to wholesaler to retailer and finally to the consumer. To better compete in a global economy, organisations are finding that a well-managed supply chain is the key to success.
The PD Training Supply Chain Management Training Course offers comprehensive understanding of finances, logistics, tracking, monitoring, inventory management and delivery of products and services to build enhanced supply chains. Your organisation can increase customer satisfaction, increase efficiency and reduce costs by improving the management of your supply chain.
This valuable and practical training course is now available across New Zealand, including Auckland, Wellington and Christchurch.
Course Outcomes
By the end of this course, participants will be able to:
Course Outline
Course Description
Team Building is designed to improve team performance, raise moral and create highly motivated staff members. The ability to successfully manage a cohesive, happy and high-performing team will consistently help you achieve your organisation’s required goals.
The PD Training Team Building Training Course teaches participants how to develop strategies for leading diverse teams, brainstorming, managing virtual team members, techniques for ensuring effective and productive team meetings, leading vs following and much more!
This dynamic training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.
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Course Description
Teams are an important building block of successful organisations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organisations.
With teams at the core of corporate strategy, your success as an organisation can often depend on how you and other team members work together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together?
The PD Training Team Communication Training course is now available throughout New Zealand, including Auckland, Christchurch and Wellington.
Course Outcomes
By the end of this course, participants will be able to:
Course Outline
Course Description
An increasing number of organisations are relying on teams – project teams, product development teams, virtual teams, and autonomous working teams to compete in a rapidly changing domestic and global market.
The reason for this is the ability of teams to perform at high levels and adapt quickly to escalating demands. Hence in today’s professional environment, more than ever, there is great emphasis placed on team leadership skills, team communication skills and team management styles.
This Team Leadership workshop from PD Training teaches how to develop different strategies for leading diverse teams, gain techniques for ensuring effective and productive team meetings and much more!
This dynamic training course is available now throughout New Zealand, including Auckland, Wellington, Christchurch.
Course Outcomes
After completing this course participants will be able to:
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Course Description
Have you ever found yourself rambling on and stumbling for answers? Do you sometimes have a hard time communicating your ideas to others?
The PD Training Think On Your Feet® training course teaches you the "capsules-of-persuasion" concept - 10 plans that structure one's ideas to achieve a quick impact and remove any guesswork from your conversations.
This internationally acclaimed workshop teaches critical skills to help you get your ideas across clearly, concisely and persuasively.
This dynamic training course is now available now throughout New Zealand, including Auckland, Wellington and Christchurch.
Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.
Course Outcomes
After completing this course participants will be able to:
Course Outline
Course Description
The PD Training Time Management Training Course will help you become more productive and more efficient in your role. It includes training in effective time management strategies such as goal setting, task prioritisation and delegation, applying Pareto's 80/20 rule, managing emails, overcoming the habit of procrastination and much more.
You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved time management skills.
This dynamic Time Management Course will provide you with techniques and methods to become more productive and to manage your time more effectively. This practical training is now available throughout New Zealand, including Auckland, Christchurch, and Wellington.
We want you to get the most out of your time spent in class, therefore, we encourage you to tell the trainer which lessons you would like to get trained in extensively before attending the course — you'll receive an invitation to do this once you've enrolled. The trainer will then tailor the training to your needs and cover those topics in more detail.
PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training requires analysis, so contact us today to learn more!
For individuals, attend a public class in Auckland, Christchurch, or Wellington.
Looking for an Online Live version of the course? Click here to view our 3-hour virtual Time Management courses.
For private group training, let PD Training create a customised course to be delivered at your office or preferred location. Call 09 884 0762 to learn more.
Course Outcomes
In this course you will learn how to:
Course Outline
Course Description
This highly effective Train the Trainer Course in New Zealand is designed for individuals who need to develop the training skills and confidence to teach adults in the workplace. This interactive training event is tailored to your specific requirements, which assures that the course can be directly applied to your workplace training requirements.
In the PD Training Train the Trainer Training course you'll learn skills like how to create and teach from a session plan, how to create effective and engaging presentations, how to develop and administer assessment tools, understanding the various types of personality types and their learning styles and much more. Participants also have the opportunity to deliver a "live" training session and receive feedback from the group.
These fun, high-energy training courses are delivered by experienced professionals throughout New Zealand, including Auckland, Christchurch and Wellington.
Contact us today for a group quote.
Course Outcomes
Course Outline
Course Description
In the PD Training Train the Trainer course you'll learn skills like how to create and teach from a session plan, how to create effective and engaging presentations, how to develop and administer assessment tools, understanding the various types of personality types and their learning styles and much more. Participants also have the opportunity to deliver a "live" training session and receive feedback from the group.
This highly effective Train the Trainer Course in Australia is designed for individuals who need to develop the training skills and confidence to teach adults in the workplace. This 3-Day, interactive training event is tailored to your specific requirements, which assures that the course can be directly applied to your workplace training requirements.
You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved training skills.
PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!
These fun, high-energy training courses are delivered by experienced professionals throughout New Zealand, including Auckland, Christchurch and Wellington.
Contact us today or click here for for a group quote!
Course Outcomes
After completing the course participants will have learned to:
Course Outline
Course Description
Balancing your work and life is important for maintaining good health, and to allow you to increase your productivity and satisfaction with both. But many of us lead an unbalanced life, so it's good to learn from the professionals how to best manage your work life so that your home life is as satisfying as possible and vice versa.
This Work-Life Balance Training Course course teaches you how to manage your time better and to be more efficient at work so you produce better results. It also assists you to focus on prioritising tasks, setting accurate and achievable goals, communicating better with peers at work and family members at home and much more.
This training course is now throughout New Zealand including Auckland, Wellington, Christchurch.
Course Outcomes
After completing this course, participants will have learned to:
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Course Description
In the new global economy, it is more important than ever to understand how culture affects communication and perception. Improving intercultural communication enhances success by bringing varied perspectives and fresh ideas into the workplace.
These fun, high-energy training courses are available in Auckland, Wellington, Christchurch and New Zealand wide.
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Course Description
Workplace Negotiation Essentials will equip you to deal with situations on a far more productive level than you have previously been able to – without increasing stress or damaging relationships.
Negotiating can be a tricky proposition – even when you are in a strong position - but how do you cope with situations where the other side seems to be holding most of the cards?
This workshop is all about dealing with real life workplace situations & will provide you with a toolkit for managing those situations in a manner that allows you to not only hold your ground but to even gain ground!
Course Outcomes
These are just a few of the issues we’ll be dealing with during the workshop. You will also discover:
Course Outline
Course Description
Proposal writing is an art and a craft that can be mastered through learning and practice. Achieving mastery in writing a proposal requires skilled research, planning, outlining, writing, organising and editing. This comprehensive training course offers practical skills in proposal writing to help learners write outstanding business proposals.
This dynamic course by PD Training is now available New Zealand wide including Auckland, Wellington and Christchurch.
Course Outcomes
After completing this course, participants will have learnt to:
Course Outline