Facilitation Skills Training

Effective facilitation skills are a highly desirable attribute for individuals who wish to manage meetings and planning sessions in New Zealand for more timely and productive outcomes. Facilitating is more than just setting a meeting time. It requires skills in presentation, negotiation, elaboration and communicating with stake holders.

The PD Training Facilitation Skills Training Course teaches you practical techniques like choosing a facilitated approach, encouraging participation and gathering information, addressing disruptions, using reframing techniques, using intervention when required and much more. You'll learn key skills that can be used right away and the course is now available throughout New Zealand, including Auckland, Christchurch or Wellington.

Please click on the Public Class tab below to view our Facilitation Skills course schedule by city or click the Client Site Training tab to receive a free quote for courses delivered at your preferred location.

Looking for something more advanced? Try the Advanced Facilitation Skills Training Course

Your Learning Outcomes

After completing this course participants will be able to:

  • Define facilitation & identify its purpose
  • Understand the benefits of good facilitation
  • Master the role & focus of a facilitator
  • Differentiate between process & content of a group discussion
  • Learn effective tools for preparing for an effective facilitation session
  • Master techniques for effective facilitation from Tuckman & Jensen's stages of group development (forming, storming, norming & performing)
  • Learn how to help a group reach a consensus and a final solution by encouraging participation
  • Practice techniques for dealing with disruptions, dysfunctions & difficult people in a group setting
  • Define what interventions are, when they are appropriate and learn how to implement them

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"Terry was very good in allowing us share our information on facilitation and reinforcing with relevant experiences and up to date information."

MEFSC

 

"The trainer pitched it at the right level for us - he got some good comm's flowing and was able to get us to participate without dominating proceedings. When I reflected in what was covered at home - I picked up a lot more than I thought I had - which shows it was a good training day!"

BNZ

 

"Terry was an excellent trainer, very engaging! A thoroughly enjoyable day! Thank you Terry."

Auckland Disability Law

 

"I found it to be a good generalized course. That catered to a wide range of issues."

Counselling Caboodle

 

"The most interesting portion (noting our course was abridged) was the continual reference to the psychology of why people react that way they do to training environments and why they have mental blocks."

"A very knowledgeable instructor who answered all questions well giving examples in areas that I could improve on."

Royal New Zealand Navy

 

"The trainer was awesome and it was because of her that I felt really engaged in the content and enthusiastic to learn!"

Victoria University

"I was very impressed with our trainer - he did a wonderful job of engaging with everyone and keeping the topic real throughout the day."

Careerforce

 

"Really engaging instructor, I felt like I learned quite a bit and I know I can use the workbook to apply what we learned."

Ministry For Business, Innovation And Employment

 

Really loved Kelli's presentation style.
Uniting Care Community
I got a lot out of the sessions and am grateful for some of the tools that can help me in the future. Thank you very much. The course was relevant to my needs and the trainer was engaging and knowledgeable - never a dull moment and wasn't pushed into doing things or put on the spot.'
Office of the Registrar of Indigenous Corporations
Kelli was an excellent presenter/trainer- very knowledgeable and also made the training interesting and enjoyable. I learnt quite a lot through the training and felt very encouraged by Kelli, who was very helpful. I will definitely be passing on good feedback to my organisation and contacts.
Uniting Care Community
Very happy with the training delivery package. Will recommend. Thank you PD. Good material that will be useful in my role.
Pacific National
I enjoyed this course. I found it simple but very informative. thanks.
De Poi Consulting
Very happy with the learning style, contact and interaction from the facilitator.
QMI Solutions
We want more! please come back and do some more work with smaller groups.
QMI Solutions
Our trainer was excellent. She tailored the day to our particular needs, and she was very flexible - allowing us extra time to discuss issues of most relevance to us. She was engaging and very adept at making people feel very comfortable talking about themselves and issues in a way that work colleagues might find difficult ordinarily. I cannot recommend her highly enough as a trainer.
Department of Environment and Resource Management
Presentation of the training was to a very high standard!!! Very impressed!
Department of Environment and Resource Management
Practical application in the course, scenarios and discussions were spot on. The instructor/facilitator lead by example throughout. Haven't looked at the student manual. I thought the trainer was excellent.
Biota Holdings
I found the group exercises ("lost in a blizzard" and passing the ball in 2s) were very effective in illustrating the concepts of teamwork and SMART.
Biota Holdings
Very helpful application ideas to help make our presentations more professional and poignant.
Smartsalary
An Excellent course that reinforced facilitation skills and the highly experienced trainer taught using real life relevant examples.
TAL – Life Insurance
The second half of the course was exactly what I was after. My needs were a little different than the rest of the class, but our trainer, Jack, took the time to make sure all my questions were answered. It was a very powerful and fulfilling day. A five star day...!
Empire Aubusson Rugs

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Facilitation Skills Training Now

Facilitation is often referred to as the new cornerstone of management philosophy in New Zealand. With its focus on fairness and creating easy decision making, proper facilitation can help any organisation make better decisions.

This Facilitation training course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings.  Learn about promoting and managing group participation, collecting evidence and gaining "buy-in", how to stay on track and remove distractions, handling difficult people and much more.

Looking for something more advanced? Try the Advanced Facilitation Skills Training Course

 

See the Live Online tab for the course outline for the live online course

Course Outline for Facilitation Skills Training

After completing this course, participants will have learned to:

Topic 1

The Peaceful Warrior

  • The Role and Purpose of Facilitating
  • The Limits of Facilitation
  • Qualities of Effective Facilitation
  • REACH Review – Facilitation Preferences
  • Reflection

Topic 2

Just Add People and Stir

  • The Ideal World
  • The Real World
  • Reflection

Topic 3

Trusting in the Process

  • Preparation
  • Starting Off
  • The Middle Bit
  • The End Bit
  • I Never Agreed to That! (keeping records)
  • Reflection

Topic 4

Making Decisions

  • Tell Me Again, Why are We Here?
  • Divergent and Convergent Thinking
  • Building Consensus and Inclusive Solutions
  • Reflection

Topic 5

Maximising Interaction

  • Exercising Control
  • Encouraging Participation
  • Dealing with Challenges
  • Reflection

Topic 6

Virtual facilitation

  • Preparation
  • Technology
  • Maintaining Engagement
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action
  • References

4.6/5

from 342 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Facilitation Skills Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

Upcoming Live Classes

Live Online

3-hour course

12:00 pm - 3:00 pm Pacific/Auckland

$480.00

28 February

Enrol Now Last chance!

29 April

Enrol Now Filling fast

7 July

Enrol Now Filling fast

17 September

Enrol Now Filling fast

Course Outline for Facilitation Skills Training

After completing this course, participants will have learned to:

Topic 1

Making Decisions

  • Tell Me Again, Why are We Here?
  • Divergent and Convergent Thinking
  • Building Consensus and Inclusive Solutions
  • Reflection

Topic 2

Maximising Interaction

  • Exercising Control
  • Encouraging Participation
  • Dealing with Challenges
  • Reflection

Topic 3

Virtual facilitation

  • Preparation
  • Technology
  • Maintaining Engagement
  • Reflection

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Details:

  • Small classes, average 5 people, max 16
  • Prices excl. GST
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Pay on Invoice or by Credit Card

Questions:

Auckland

1.0 day course

ACE Training, Level 3, 46 Brown Street, Ponsonby Auckland NZ 1021

$750.00

28 February

Enrol Now Filling fast

29 April

Enrol Now Filling fast

7 July

Enrol Now Filling fast

17 September

Enrol Now Filling fast

Christchurch

1.0 day course

ACE Training, Unit 7, 15 Sir Gil Simpson Drive Christchurch NZ 8053

$750.00

28 February

Enrol Now Filling fast

29 April

Enrol Now Filling fast

7 July

Enrol Now Filling fast

17 September

Enrol Now Filling fast

Wellington

1.0 day course

ACE Training, Level 1, 89 The Terrace, Wellington Central Wellington NZ 6011

$750.00

28 February

Enrol Now Filling fast

29 April

Enrol Now Filling fast

7 July

Enrol Now Filling fast

17 September

Enrol Now Filling fast

Course Outline for Facilitation Skills Training

After completing this course, participants will have learned to:

Topic 1

The Peaceful Warrior

  • The Role and Purpose of Facilitating
  • The Limits of Facilitation
  • Qualities of Effective Facilitation
  • REACH Review – Facilitation Preferences
  • Reflection

Topic 2

Just Add People and Stir

  • The Ideal World
  • The Real World
  • Reflection

Topic 3

Trusting in the Process

  • Preparation
  • Starting Off
  • The Middle Bit
  • The End Bit
  • I Never Agreed to That! (keeping records)
  • Reflection

Topic 4

Making Decisions

  • Tell Me Again, Why are We Here?
  • Divergent and Convergent Thinking
  • Building Consensus and Inclusive Solutions
  • Reflection

Topic 5

Maximising Interaction

  • Exercising Control
  • Encouraging Participation
  • Dealing with Challenges
  • Reflection

Topic 6

Virtual facilitation

  • Preparation
  • Technology
  • Maintaining Engagement
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action
  • References

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save
Purchase the microlearning bundle

Learn the principles and techniques to effective facilitation and help teams make better decisions more quickly.

Buy Facilitation Skills

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

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