Organise despatch operations

unit name:

Organise despatch operations (TLIA3018)

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eLearning only

$60.00 excl. GST

eLearning + Credit

$250.00 excl. GST

Arrow icon From Package: Transport and Logistics

Arrow icon What you get

This unit involves the skills and knowledge required to organise despatch operations in accordance with codes/regulations and workplace requirements in the transport and logistics industry.

It includes planning and organising despatch operations, organising the storage and despatch of stock, and completing all required documentation and records.

Work is performed under some supervision generally within a team environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Learning Outcomes

By the end of this training course, participants will:

1. Plan and organize dispatch operations 1.1 Knowledge of product characteristics and workplace procedures are applied to the analysis of the stock.
1.2 Resources including manual handling equipment, employee competencies, storage areas and goods management equipment are identified to match stock characteristics.
1.3 Deadlines are scheduled to meet order requirements.
1.4 Work processes are planned to meet deadlines
2. Organize the storage and dispatch of stock 2.1 Employees, equipment and storage areas are allocated and supervised.
2.2 Individuals are informed of work requirements and deadlines.
2.3 Work processes are monitored to ensure that resources, both human and equipment, are maintained at productive levels and in accordance with workplace procedures and OH&S requirements.
2.4 Discrepancies in stocks are noted and reported in accordance with company procedures.
3. Complete documentation 3.1 Required dispatch documentation and records are completed in accordance with workplace procedures.
3.2 Required despatch documentation and records are completed clearly and proofread
3.3 Required despatch documentation and records are processed in accordance with workplace procedures


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