From Package: Transport and Logistics
What you get
This unit involves the skills and knowledge required to identify products and store to specifications, in accordance with relevant regulations and workplace requirements, as part of work operations in the transport and logistics industry.
It includes identifying and categorising products, matching products to locations based on specified criteria, and assisting individuals to solve stock identification and location problems.
Work is performed under some supervision generally within a team environment.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Learning Outcomes
By the end of this training course, participants will:
| 1. Identify and categorize products | 1.1 Products are identified and categorized in terms of specified criteria in accordance with workplace procedures. |
| 2. Match products to locations based on specified criteria |
2.1 Locations for products are determined based on specified criteria. 2.2 Labels, inventory systems and other information sources are used to assist in the identification of products, handling and storage requirements. |
| 3. Assist individuals to solve stock identification and location problems |
3.1 New stock items are identified and particular product information is brought to the attention of relevant personnel. 3.2 Stock queries are predicted and team members are assisted to locate and assimilate information relevant to these products. 3.3 Personnel are assisted with routine and non-routine stock enquiries with actions taken to update information of products for relevant personnel. 3.4 Personnel are encouraged to maintain and build product knowledge through accessing product information and the application of problem solving and information analysis skills. |
| 4. Identify appropriate transfer and handling requirements |
4.1 Resources used to transfer different products through the storage zones are identified and evaluated. 4.2 Work in receival and despatch areas is supported by identification and reporting of variances. 4.3 Stock re-ordering is informed by knowledge of product source, frequency of pick destination (or seasonality) of products and potential for supply problems. 4.4 Relevant documentation is completed in accordance with workplace procedures. |
| 5. Contribute to continuous improvement |
5.1 Knowledge of customer requirements is used to determine work design. 5.2 Potential problems are predicted and notified to appropriate personnel. 5.3 Opportunities for improvements to own work organization are identified. |
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