Emotional Intelligence (EQ) for Professionals Training Course

The Emotional Intelligence (EQ) For Professionals training course teaches you how to develop your emotional intelligence or your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace, and much more.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

Some participants have told us this course actually changed their lives.  This dynamic training course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.

Contact us today for a group quote or register now into the next public course date.

Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Emotional Intelligence (EQ) for Professionals Training Course

    After completing his course participants will be able to:

    • Define Emotional Intelligence (EQ)
    • Identify the benefits of emotional intelligence
    • Learn the five core skills required to practice emotional intelligence
    • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
    • Read associated verbal and nonverbal communication (body language)
    • Successfully communicate with others in a non-verbal manner (body language)
    • Verbally communicate with others
    • Interpret and manage your emotions
    • Master tools to regulate and gain control of one’s own emotions
    • Articulate your emotions using the right language
    • Balance optimism and pessimism
    • Effectively impact others
    • Relate emotional intelligence to the workplace
    • Use the concepts and techniques in the workplace
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience

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    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.

    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Emotional Intelligence (EQ) for Professionals Training Course Reviews:

    "It was great - lots to think about. Plenty of theoretical stuff... and plenty of application. Many benefits doing it as team - as I think this will provide lots of opportunities to apply to our workplace and encourage each other as individuals."

    Institute of Directors

    "Ian I would like to thank you for the EQ training course I attended. I was nervous going into the class and your style of delivery and engagement made it easy for me to participate throughout the day. I would recommend this course to others without hesitation."

    Individual Participant

     

    "I think the course and the trainer (Ian) were great and the course reflected on my learning needs. I have been through some soft skills training's before but this course is much more comprehensive and practical, and it give people different perspective. I really liked the self-awareness/self-management part and I hope more colleagues from SX Hospital will be able to attend this course in near future."

    Individual Participant

     

    "Tim was awesome - I really enjoyed his use of real life examples and magic tricks!!"

    "Michael was very approachable, knowledgeable and friendly. He made a full day course both engaging and fun."

    "Really good that the presenter worked in a similar field to us & understood our clients."

    The Loft

     

    "Michael was great - personable and knowledgeable and made the subject matter very interesting. I was already interested in EQ going into the course, but expected a training course to be somewhat slow or forced. This was most definitely not the case! The day flew by and I feel like I gained knowledge that I'll be able to use daily at work and in my personal life. I'd recommend this course highly to colleagues, and I'd love to do another."

    Auldhouse Wellington

     

    "I really enjoyed this trainer. He was funny and engaging and very knowledgeable."

    "Great trainer who got us all motivated and used interesting slides and put us into groups."

    Callaghan Innovation

     

    "I found the course extremely valuable. I feel it was the best course I have attended in a very long time. It was full of useful content for my circumstances and Kim did a fantastic job in facilitation. I am a trainer/facilitator myself so found a few small opportunities in delivery that I would alter however none of it significant enough to mention. Really great job done Kim. If only there was part 2 to the course I would be very interested in attending. Thanks for a fantastic day!"

    Inland Revenue Hamilton

     

    "I found the course very engaging and interesting and it has given me some scope to reflect on my needs in a more positive way both at work and in my personal environment. The exercises were well run and I felt that the presenter did an excellent job in explaining and leading the group during the day. I did feel the day was quite full and would enjoy exploring this subject and content over a 2 day timeframe in order to have the time to cover the topics more fully. I would recommend this course to anyone who wishes to learn more about themselves and others in a constructive and positive way to enhance relationships and communication."

    Ministry of Business Innovation and Employment

     

    "Enjoyed the workshop very much."

    "It was all very good, I think the other attendees added to the course."

    Ballance Agri-Nutrients

     

    "This course was very useful and delivered in a non judgemental environment. As always when people who work together go to training there was a fair amount of fun and joyfulness above the course and trainer. It got noisy and off course at times. I commend the trainer on keeping this on track and not making a big deal about the noise and giggles. Well done. It was an enjoyable day."

    "Our trainer was very professional and enthusiastic. It shows she loves what she does. I found the course very informative and have come away with ideas that I will try to put into place with my team."

    GMHBA

     

    "A really informative and fun day, I loved it and got a lot out of it!"

    "Most useful part of the course, was having participants discuss their experiences. The video about the Manager and employee was useful and discussion around that."

    Margaret Ramsay

     

    New Zealand Government logo
    I did mention at the end of the day that this course was the most engaged I had been from start to finish in a course for a very long time.
    Careers New Zealand
    KiwiRail logo
    Appreciate the way Ian ensured that the things I wanted to learn were covered and in going through the content took time to reiterate and use personal experience for me to learn.
    KiwiRail
    Endeavour Foundation logo
    It was all very informative and very relevant to our line of work.
    Endeavour Foundation
    Endeavour Foundation logo
    Troy was great and we had a really good group. I can't wait to put things into practice.
    Endeavour Foundation
    DHL logo
    Will recommend for any supervisor or team leader with in DHL.
    DHL Supply Chain
    Mitre 10 logo
    I found the course to be thoroughly enjoyable and educational...I loved it and can't wait to put it into action. I do just wish it was longer: I enjoyed it enough to want stay and learn more for a few extra days.
    Mitre 10
    Metcash IGA logo
    I enjoyed the course and found it very useful and I aim to use it in both a professional and personal level. Thanks again Tammy was very good with her delivery and did an excellent job of keeping the group on track whilst at the same time giving everyone a fair time to ask questions. Thank you Tammy I would say the only thing negative is that everyone in the business may not get to do the course as it is invaluable, especially at this time of change.
    Metcash/IGA
    Metcash IGA logo
    I found the course quite interesting & fun, the instructor was very knowledgeable and very precise & well spoken, a very professional trainer, what I received from the course will be very valuable to my Everyday life, with my dealing with customers and my peers
    Metcash/IGA



  • Course Outline - Emotional Intelligence (EQ) for Professionals Training Course

    Download Emotional Intelligence (EQ) for Professionals Training Course Outline

    Foreword:

    Healthy Emotions + Clear Thinking + Appropriate Action = High EQ

    Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the personality style of individuals and adjust your communications accordingly.

    This one day personal development course is useful for anyone who leads or works with other people, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, while also covering key interpersonal skills like active listening and understanding body language.

    Participants will learn to develop and implement these competencies to enhance their relationships in work and life by increasing their understanding of social and emotional behaviours, and learning how to adapt and manage their emotional responses to particular situations.

    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 1
    EQ - A Passing Fad?
    • The Power of Emotions
    • The Limbic System
    • Useful Models of Emotional Intelligence
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 2
    I Feel therefore I Am
    • Tuning in to your own emotions
    • Johari Window
    • Self-Control
    • Resilience
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 3
    The Emotions of Others
    • Interpersonal skills
    • Social Awareness and Empathy
    • Emotions and Culture
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 4
    Emotions @ Work
    • Influencing Others
    • Having difficult conversations
    • Dealing with change
    • Toxic Workplaces and Emotional Intelligence
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 5
    The Dark side
    • Manipulation
    • Emotional Honesty
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 6
    Leading and Emotions
    • Leadership and Emotional Intelligence
    • Emotional Agility
    • Cultivating EI in organisations
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 7
    Reflections
    • Create an Action Plan
    • Accountability = Action
    • References

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
  • Public Class Dates for Emotional Intelligence (EQ) for Professionals Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Prices excl. GST
    • Lunch and refreshments included
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    When you book a Public Class with PD Training you can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
    Location Date 1 Date 2 Date 3 Date 4
    Auckland
    338 Ponsonby Road Ponsonby 1011
    Dec 6
    1 day course
    $495.00
    Click to book
    Filling fast
    Jan 17
    1 day course
    $495.00
    Click to book
    Filling fast
    Feb 13
    1 day course
    $495.00
    Click to book
    Filling fast
    Mar 19
    1 day course
    $495.00
    Click to book
    Filling fast
    Wellington
    Level 8, 11 Hunter Street Wellington 6011
    Dec 6
    1 day course
    $495.00
    Click to book
    Filling fast
    Jan 17
    1 day course
    $495.00
    Click to book
    Filling fast
    Feb 13
    1 day course
    $495.00
    Click to book
    Filling fast
    Mar 19
    1 day course
    $495.00
    Click to book
    Filling fast
    Christchurch
    13 Stanley Street, Sydenham Christchurch 8023
    Dec 6
    1 day course
    $495.00
    Click to book
    Filling fast
    Jan 17
    1 day course
    $495.00
    Click to book
    Filling fast
    Feb 13
    1 day course
    $495.00
    Click to book
    Filling fast
    Mar 19
    1 day course
    $495.00
    Click to book
    Filling fast
    Nelson
    Nelson NZ 7010
    Dec 4
    1 day course
    $495.00
    Click to book
    Filling fast
Not exactly what you needed? Try other courses in the Personal Development Courses Category

 
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