Active Listening Training -The Secret of Great Communicators! Course in Auckland, Wellington, Christchurch

Active listening is the key to effective communication and communication is the key to success.

The PD Training Active Listening training course teaches you how to listen attentively, understand what you’ve heard and how to respond appropriately. Using these techniques you will become a more effective communicator in all situations.

This professional development training course is available now in Auckland, Christchurch or Wellington.

Please click on the Public Class tab below to view our Active Listening Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Download Active Listening Training Course Outline

Training courses for Personal Development

Course name	Length	Next class
Active Listening Training Course	0.5 day course	Sep 13
Anger Management Training	1 day course
Assertiveness & Self Confidence Training Course	1 day course	Sep 1
Communication Skills Training Course	1 day course	Sep 13
Creative Problem Solving Training Course	1 day course	Sep 15
Public Speaking Training Course	1 day course	Sep 18
Stress Management Training Course	1 day course	Jan 25
Emotional Intelligence (EQ) Training Course	1 day course	Sep 20
Body Language Training Course	1 day course	Sep 5
Dealing With Difficult People in the Workplace	1 day course	Oct 13
Work-Life Balance Training Course	1 day course	Oct 16
Organisational Skills Training Course	1 day course	Aug 24
Goal Setting and Managing for Outcomes Training Course	1 day course	Aug 24
Influence and Persuasion at Work Training Course	0.5 day course	Aug 21
Developing Creativity Course	1 day course
ORANGES	2 day course	Jan 29

Learning Outcomes - Active Listening Training Course

In this course participants will:

Engage more effectively through active listening
Understand the difference between ‘hearing’ and ‘listening’
Learn the techniques to listen proactively
Increase their awareness of communication behaviours
Understand how emotions effect their ability to listen
Learn to paraphrase and restate for clarification
Be able to manage and encourage constructive collaboration

Duration: 0.5 day course

Inclusions:

Top Trainer	Certificate	Paper or BYOD tablet
Tailored Training	Reinforcement

+ beat the forgetting curve with the

Pre-Class Activities | Always Available Courseware | On Demand Support

Org' ment vt. sounds like augment
1. to make greater; 2. to increase impact

Beyond the classroom, the Orgmenta App from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

Active Listening Training Course testimonials

"This was my first time having one-on-one training, and the impact and usefulness is about 1000% better than group training!!"

Creative New Zealand

Course Outline - Active Listening Training Course

Download Active Listening Training Course Outline

Foreword:

Effective listening requires you to actively be absorbing the information given to you by a speaker, showing that you are listening and interested and providing feedback to the speaker so that he or she knows the message was properly received.

This fun and interactive Active Listening Skills Training Program will provide practical skills and knowledge that you will transform your personal and professional interactions and lead to more rewarding and meaningful communication.

Active Listening Training Course - Lesson 1 Getting Started Pre-Assignment Review Workshop Objectives Action Plans	Active Listening Training Course - Lesson 2 How Well Do You Actively Listen? Group Activity
Active Listening Training Course - Lesson 3 What Affects Listening? What Affects Listening? Things That Prevent Us From Listening Listen – Really Listen – Using Minimal Encouragers Why Use Minimal Encouragers?	Active Listening Training Course - Lesson 4 Determine Your Communication Behaviours The Process Step 1: Identify your C H O I Step 2: Begin Your Personal Communication Evolution (C E) Personality Types and Their Communication Tendencies
Active Listening Training Course - Lesson 5 Verbal Communication Skills Listening and Hearing; They Aren’t The Same Thing Focused Listening Asking Questions Open Questions Closed Questions Clarifying Questions Body Language	Active Listening Training Course - Lesson 6 High Emotion - Low Intelligence How to Accurately Perceive Emotions Use Emotions to Facilitate Thinking Manage Emotions
Active Listening Training Course - Lesson 7 Tips and Tricks to Manage a Brainstorming Environment Tips and Tricks	Active Listening Training Course - Lesson 8 Wrapping Up Words from the Wise Action Plans

In-House Training

Clients and testimonials

In-House training benefits:

tailored to your team at no extra cost
cost effective - great group pricing
you choose the day, duration, place and time
flexible length - sessions as short as 1-hour
greatest impact in the shortest time
great team building opportunity
more convenient, people don't need to go off-site
World's leading reinforcement system

0800 003150

Group Training

My Free Quote

Delivery Options for In-house training

1-hour Motivator

These 60-90 minute sessions are highly motivating and thought provoking

3-hour Power Sessions

3-hour power sessions are targeted and flexible around your operational needs.

Full-day training

Full day courses delivered with a strong focus on activities and participation.No death by PowerPoint here!

Conferences

We can run workshops or provide keynote speakers. Let us provide the highlight of your conference.

Personalised | Remembered | Applied

Pre-Class Activities | Always Available Courseware |
On Demand Support

Org' ment vt. sounds like augment
1. to make greater; 2. to increase impact

Beyond the classroom, the Orgmenta App from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

Report on your Success

Easier Planning
Faster Administration
Simple comprehensive
reporting

Choose the Training Location

At your workplace

In our Training Rooms

In our Online Training Room - the HIVE

Public Class Dates for Active Listening Training Course

Details:

Time: 9:00 a.m. - 12:00 p.m.
Small classes, average 5 people, max 16
Click a date below to book
Prices excl. GST
Pay on Invoice or by Credit Card

Questions:

Phone: 0800 003150
Email: enquiries@pdtraining.co.nz

Inclusions:

Top Trainer	Certificate	Lunch & Refreshments
Printed Courseware	Or go paperless

Location	Date 1	Date 2	Date 3	Date 4
Auckland 338 Ponsonby Road Ponsonby 1011	Sep 13 0.5 day course $371.25 Click to book Filling fast	Oct 12 0.5 day course $371.25 Click to book Filling fast	Nov 14 0.5 day course $371.25 Click to book Filling fast	Dec 7 0.5 day course $371.25 Click to book Filling fast
Wellington Level 8, 11 Hunter Street Wellington 6011	Sep 13 0.5 day course $371.25 Click to book Filling fast	Oct 12 0.5 day course $371.25 Click to book Filling fast	Nov 14 0.5 day course $371.25 Click to book Filling fast	Dec 7 0.5 day course $371.25 Click to book Filling fast
Christchurch 13 Stanley Street, Sydenham Christchurch 8023	Sep 13 0.5 day course $371.25 Click to book Filling fast	Oct 12 0.5 day course $371.25 Click to book Filling fast	Nov 14 0.5 day course $371.25 Click to book Filling fast	Dec 7 0.5 day course $371.25 Click to book Filling fast

Active Listening Training Course Reviews:

As CEO I would note that the course content and trainer fully met my neeeds. I would certainly consider pd training for soft skills development of managers.
Individual participant

I found the training day very helpful for bringing our team together. I feel sure that the non judgmental attitude and the positive energy of the trainer energy left the group thinking "it's ok to open up."
Individual participant

One of the best training courses I have attended.
The Forrest Centre – Wedding Reception Centre

Anne was a fantastic trainer, engaged the audience the whole day.
Reckitt Benckiser Pharmaceuticals

Found the course and the presenter inspiring. Have used the skills learned to look at how I behave and communicate as well as listen to others within the workplace and home. Thanks.
Barwon Water

Great communication with all parties (both participant and HR) before and after the training. Reminder emails are a good tool. Our participant found the course very useful.
Precision Electronic Technologies