Active Listening Training -The Secret of Great Communicators! Course in Auckland, Wellington, Christchurch

Active listening is the key to effective communication and communication is the key to success.

The PD Training Active Listening training course teaches you how to listen attentively, understand what you’ve heard and how to respond appropriately. Using these techniques you will become a more effective communicator in all situations.

This professional development training course is available now in Auckland, Christchurch or Wellington.

Please click on the Public Class tab below to view our Active Listening Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Download Active Listening Training Course Outline

Training courses for Personal Development

Course name	Length	Next class
Active Listening Training Course	0.5 day course	Aug 31
Anger Management Training	1 day course
Assertiveness & Self Confidence Training Course	1 day course	Aug 29
Body Language Training Course	1 day course	Sep 6
Communication Skills Training Course	1 day course	Aug 30
Creative Problem Solving Training Course	1 day course	Sep 13
Dealing With Difficult People in the Workplace	1 day course	Aug 17
Developing Creativity Course	1 day course
Emotional Intelligence (EQ) Training Course	1 day course	Sep 4
Goal Setting and Managing for Outcomes Training Course	1 day course	Sep 6
Influence and Persuasion at Work Training Course	0.5 day course	Aug 16
Organisational Skills Training Course	1 day course	Sep 10
Public Speaking Training Course	1 day course	Sep 4
Stress Management Training Course	1 day course	Oct 8
Work-Life Balance Training Course	1 day course	Oct 3

Learning Outcomes - Active Listening Training Course

In this course participants will:
- Engage more effectively through active listening
- Understand the difference between ‘hearing’ and ‘listening’
- Learn the techniques to listen proactively
- Increase their awareness of communication behaviours
- Understand how emotions effect their ability to listen
- Learn to paraphrase and restate for clarification
- Be able to manage and encourage constructive collaboration
Duration: 0.5 day course
Reviews

Active Listening Training Course Reviews:

"This was my first time having one-on-one training, and the impact and usefulness is about 1000% better than group training!!"

Creative New Zealand

"Siobhan was an excellent facilitator and I would definitely do a training course run by her again."

"Excellent facilitator, highly recommend my colleagues attend this training opportunity. I felt I got a lot out of the 3 hour session and continue to practise what I learnt."

"A worth while course for all."

City of Greater Geelong

As CEO I would note that the course content and trainer fully met my neeeds. I would certainly consider pd training for soft skills development of managers.
Individual participant

I found the training day very helpful for bringing our team together. I feel sure that the non judgmental attitude and the positive energy of the trainer energy left the group thinking "it's ok to open up."
Individual participant

One of the best training courses I have attended.
The Forrest Centre – Wedding Reception Centre

Anne was a fantastic trainer, engaged the audience the whole day.
Reckitt Benckiser Pharmaceuticals

Found the course and the presenter inspiring. Have used the skills learned to look at how I behave and communicate as well as listen to others within the workplace and home. Thanks.
Barwon Water

Great communication with all parties (both participant and HR) before and after the training. Reminder emails are a good tool. Our participant found the course very useful.
Precision Electronic Technologies

Course Outline - Active Listening Training Course

Download Active Listening Training Course Outline

Foreword:

Effective listening requires you to actively be absorbing the information given to you by a speaker, showing that you are listening and interested and providing feedback to the speaker so that he or she knows the message was properly received.

This fun and interactive Active Listening Skills Training Program will provide practical skills and knowledge that you will transform your personal and professional interactions and lead to more rewarding and meaningful communication.

Active Listening Training Course - Lesson 1 Getting Started Pre-Assignment Review Workshop Objectives Action Plans	Active Listening Training Course - Lesson 2 How Well Do You Actively Listen? Group Activity
Active Listening Training Course - Lesson 3 What Affects Listening? What Affects Listening? Things That Prevent Us From Listening Listen – Really Listen – Using Minimal Encouragers Why Use Minimal Encouragers?	Active Listening Training Course - Lesson 4 Determine Your Communication Behaviours The Process Step 1: Identify your C H O I Step 2: Begin Your Personal Communication Evolution (C E) Personality Types and Their Communication Tendencies
Active Listening Training Course - Lesson 5 Verbal Communication Skills Listening and Hearing; They Aren’t The Same Thing Focused Listening Asking Questions Open Questions Closed Questions Clarifying Questions Body Language	Active Listening Training Course - Lesson 6 High Emotion - Low Intelligence How to Accurately Perceive Emotions Use Emotions to Facilitate Thinking Manage Emotions
Active Listening Training Course - Lesson 7 Tips and Tricks to Manage a Brainstorming Environment Tips and Tricks	Active Listening Training Course - Lesson 8 Wrapping Up Words from the Wise Action Plans

In-House Training

Clients and testimonials

In-House training benefits:

Flexible length - sessions as short as 1-hour
Cost effective - great group pricing
Greatest impact in the shortest time
Excellent Team Building Opportunity
Certificate of Completion (always available in the App)
Comprehensive courseware as books (& available in the App)

09 884 0762

Group Training

My Free Quote

Delivery Options for In-house training

1-hour Motivator

3-hour Power Sessions

Full-day training

Conferences

Choose the Training Location

At your workplace

In our Training Rooms

In our Online Training Room - the HIVE

You can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

1/2 Price Coaching

We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

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Public Class Dates for Active Listening Training Course

Details:

Time: 9:00 AM - 12:00 PM
Small classes, average 5 people, max 16
Prices excl. GST
Lunch and refreshments included
Pay on Invoice or by Credit Card

Questions:

Phone: 09 884 0762
Email: enquiries@pdtraining.co.nz

Certificate of Completion (always available in the App)
Comprehensive courseware as books (& available in the App)

When you book a Public Class with PD Training you can expect: