Managing Virtual Teams Course

Managing a virtual team is different from managing a team that is physically present and requires a different set of skills for success.

Virtual team management often requires you to deal with cultural differences, time differences, remoteness and technological barriers. This training includes setting up a virtual team, conducting meetings, overcoming special challenges, using appropriate communication tools and dealing with inefficiency. These skills help you to establish and manage a virtual team successfully.

The PD Training Virtual Team Management Training Course provides skills and understanding in handling effective meetings and group sessions, handle poor performing employees and how to use tools to build trust and confidence among employees.

This intensive training course is now available throughout New Zealand, including Auckland, Wellington and Christchurch.

Please click on the Public Class tab below to view our Virtual Team Management Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Managing Virtual Teams Course
Learning Outcomes
Course Outline
  • Learning Outcomes - Managing Virtual Teams Course

    After completing this course, participants will have learned to:

    • Establish an excellent virtual team
    • Hold effective meetings and group sessions
    • Discover effective ways to communicate with team members
    • Understand, respect and embrace different cultures
    • Set clear and precise goals
    • Provide timely feedback
    • Be proactive
    • Communicate easily and effectively
    • Stay in contact
    • Avoid making assumptions
    • Build trust and confidence among employees
    • Use software to manage better
    • Handle poor performing employees
    • Manage a virtual team during any project
    Duration: 1 day course
    PD Training customer feedback infographic with average of 9 out of 10


    Managing Virtual Teams Course Reviews:

    PD Training Training Courses Reviews:

    Fantastic, Anne was amazing and worked really well with the group. She was even willing to stay back after the session had finished to discuss specific questions and situations.
    Was really pleased to see the effort put into tailoring the course for a group of St John Ambulance personnel. The use of relevant examples certainly captivated the group and enabled them to interact without trying to work out the links between what the presenter said and what they know and understand of their job and its role.
    St John Ambulance
    I have been a training facilitator for many years and Annes energy and enthusiasm was inspiring and I honestly have to say, she is the best trainer I have experienced.
    Russell my "acct manager" was great, easy to work with and responsive to my needs. it was great having one contact. I also needed to call for IT support with my log on. The team there were very responsive as well. Your pricing is very competitive. We will be using PD Training again. Will talk to Russell as I may have a need for 35 students to attend a course that we may need to alter. Thank you.
    Department of Veteran Affairs
    Thank you, the small group atmosphere and personalised advice was really reassuring and I will definitely advise others to PD Training.
    Children's Protection Society
    It was fantastic to have Jessica come in and train our team. The course was highly appropriate for our support centre and I believe each individual benefited from the training provided. Jessica did a fantastic job of engaging each of the staff members and had each of them contribute to the day. She tailored the training to our specific requirements and worked on the fly where needed to get the most out of our team. Ryan has done a great job to sort through any concerns or initial reservations that I had in regards to training and helped pick the right course for our team. Overall a really great experience and I will be recommending follow up courses to my management team in future.
    A month later I'm still finding the course very beneficial, as it forced me evaluate many personal aspects of my life. As a result I have identified key goals I want to achieve, and I'm making them happen.
    Sensate Ltd
    The moment the trainer told us he used to have the same problem himself, was the moment I felt at ease straight away. It helped to have someone who could empathise with us. The trainer kept the momentum going, stuck to his timelines (breaks etc.) and covered the content he wanted to.
    Individual Public Class participants
    Will recommend for any supervisor or team leader with in DHL.
    DHL Supply Chain
    Michaela is a fantastic trainer, she really knows her stuff, delivery was great. Fantastic day can't say enough nice things about the whole experience. Thank you.
    Grampians Community Health
    Karen was great! Energetic, encouraged a laugh and it didn't like a boring training course at all it was educational yet fun!!
    This was one of the most productive training sessions that I have done in the last 5 years.
    Sun Engineering Ltd
    Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
    Civil Aviation Safety Authority
    Scott was very enthusiastic and kept me interested for the entire session. One of the best training styles I have come across.
    Slattery & Acquroff Stairs
    Very impressed with what I learnt from the day. Scott was awesome & I enjoyed the day so much. Helped me out in so many ways that I am really looking forward to the next session. Have already put some of the skills Scott taught me to work.
    Public Class Participant
    I liked it that the trainer valued our contributions and stories recognising the wealth of experience in the room.
    Counties Manukau District Health Board
    Very interactive and engaging course with a brilliant facilitator.
    Counties Manukau District Health Board
    Absolutely fantastic. One of the best workshops I have been to in a while.
    Counties Manukau District Health Board
    Scott was a brilliant trainer who was able to change his delivery as required to satisfy our requirements.
    Tiger Airways

  • Course Outline - Managing Virtual Teams Course

    Download Managing Virtual Teams Course Outline


    There were an estimated one billion virtual workers in 2013, and the number is expected to rise in the future. With a global workforce, you are provided with a cost effective and talented pool of employees to draw from.

    Managing a virtual team is harder because of the challenges posed by time difference and cultural differences. Virtual Team Building and Management training course provides participants the knowledge to overcome these challenges and succeed in creating a highly productive global workforce.

    Managing Virtual Teams Course - Lesson 1
    Getting Started
    • Housekeeping Items
    • Workshop Objectives
    • The Parking Lot
    • Action Plan
    Managing Virtual Teams Course - Lesson 2
    Setting Up Your Virtual Team (I)
    • Choose Self-Motivated People with Initiative
    • Face to Face Meetings at First (Kick-off Meeting)
    • Diversity Will Add Value
    • Experienced with Technology
    • Case Study
    Managing Virtual Teams Course - Lesson 3
    Setting Up Your Virtual Team (II)
    • Personality Can Count as Much as Skills
    • Rules of Engagement
    • Icebreakers and Introductions
    • Case Study
    Managing Virtual Teams Course - Lesson 4
    Virtual Team Meetings
    • Scheduling Will Always Be an Issue
    • Have a Clear Objective and Agenda
    • Solicit Additional Topics in Advance
    • Discourage Just Being a Status Report
    • Case Study
    Managing Virtual Teams Course - Lesson 5
    Communication (I)
    • Early and Often
    • Rules of Responsiveness
    • Face to Face When Possible
    • Choose the Best Tool
    • Case Study
    Managing Virtual Teams Course - Lesson 6
    Communication (II)
    • Be Honest and Clear
    • Stay in Constant Contact
    • Don't Make Assumptions
    • Set Up Email Protocols
    • Case Study
    Managing Virtual Teams Course - Lesson 7
    Building Trust
    • Trust Your Team and They Will Trust You
    • Beware of "Us vs Them" Territorial Issues
    • Share Best Practices
    • Create a Sense of Ownership
    • Case Study
    Managing Virtual Teams Course - Lesson 8
    Cultural Issues
    • Respect and Embrace Differences
    • Be Aware of Different Work Styles
    • Know Your Team Members Cultural Background
    • Case Study
    Managing Virtual Teams Course - Lesson 9
    To Succeed With a Virtual Team
    • Set Clear Goals
    • Create Standard Operating Procedures (SOPs)
    • Build a Team Culture
    • Provide Timely Feedback
    • Case Study
    Managing Virtual Teams Course - Lesson 10
    Dealing With Poor Team Players
    • Manage Their Results, Not Their Activities
    • Be Proactive, Not Reactive
    • Check In Often
    • Remove Them
    • Case Study
    Managing Virtual Teams Course - Lesson 11
    Choosing the Right Tools
    • Communication Software
    • Collaboration and Sharing Tools
    • Project Management Software
    • Use What Works for You and Your Team
    • Case Study
    Managing Virtual Teams Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Parking Lot
    • Lessons Learned
    • Completion of Action Plans and Evaluations

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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