Delivering Constructive Criticism Training Course

public class booking button group training booking button

Providing criticism, even when positive, is one of the most challenging tasks. This training course in delivering constructive criticism provides participants with valuable knowledge and skills to help them easily and productively provide criticism.

The PD Training Delivering Constructive Criticism Training Course provides an insight into what makes criticism work. It includes planning and preparing for a critique using techniques that ensure that the person receiving the criticism is motivated to rectify past mistakes and work towards improvement.

This dynamic and practical training course is now available throughout New Zealand, including Auckland, Christchurch or Wellington and also via instructor-led online training.

Please click on the Public Class tab below to view our Delivering Constructive Criticism Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.  

Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Delivering Constructive Criticism Training Course

    Effective criticism helps in the management of human resources. It reduces/eliminates problematic behaviours and conflicts that negatively impact an organisation. When an employee commits an action that requires feedback or criticism it needs to be handled appropriately and skillfully.

    This extensive training course helps participants develop essential skills in delivering constructive criticism that positively impacts an individual and the company.

    After completing this course, participants will have learned to:

    • Determine the right place to give feedback
    • Consider informal feedback
    • Gather facts on the issue
    • Create an action plan
    • Practice tone
    • Control and create an impact
    • Criticise in private, praise in public
    • Create a safe environment for providing criticism
    • Monitor body language
    • Develop understanding and active listening
    • Be collaborative
    • Set goals
    • Check emotions and outbursts
    • Diffuse negative emotions including anger
    • Understand what not to do
    • Measure results
    Duration: 1 day course



    Reviews

    Delivering Constructive Criticism Training Course Reviews:




  • Course Outline - Delivering Constructive Criticism Training Course

    Download Delivering Constructive Criticism Training Course Outline

    Foreword:

    Constructive Criticism must be provided correctly to maximise its impact and benefits. During this training course in delivering constructive criticism, participants receive training in choosing the right place, time and occasion for giving criticism, setting goals, prepare and plan a healthy criticism, and understanding the role of emotions and reactions in delivering constructive criticism.

    Delivering Constructive Criticism Training Course - Lesson 1
    Getting Started
    • Housekeeping Items
    • Pre-Assignment Review
    • Workshop Objectives
    • The Parking Lot
    • Action Plan
    Delivering Constructive Criticism Training Course - Lesson 2
    When Should Feedback Occur?
    • Repeated Events or Behaviour
    • Breaches in Company Policy
    • When Informal Feedback Has Not Worked
    • Immediately After the Occurrence
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 3
    Preparing and Planning
    • Gather Facts on the Issue
    • Practice Your Tone
    • Create an Action Plan
    • Keep Written Records
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 4
    Choosing a Time and Place
    • Check the Ego at the Door
    • Criticise in Private, Praise in Public
    • It Has to Be Face to Face
    • Create a Safe Atmosphere
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 5
    During the Session (I)
    • The Feedback Sandwich
    • Monitor Body Language
    • Check for Understanding
    • Practice Active Listening
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 6
    During the Session (II)
    • Set Goals
    • Be Collaborative
    • Ask for a Self-Assessment
    • Always Keep Emotions in Check
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 7
    Setting Goals
    • SMART Goals
    • The Three P's
    • Ask for Their Input
    • Be as Specific as Possible
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 8
    Diffusing Anger or Negative Emotions
    • Choose the Correct Words
    • Stay on Topic
    • Empathise
    • Try to Avoid 'You Messages'
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 9
    What Not to Do
    • Attacking or Blaming
    • Not Giving Them a Chance to Speak
    • Talking Down
    • Becoming Emotional
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 10
    After the Session (I)
    • Set a Follow-Up Meeting
    • Make Yourself Available
    • Be Very Specific with the Instructions
    • Provide Support and Resources
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 11
    After the Session (II)
    • Focus on the Future
    • Measuring Results
    • Was the Action Plan Followed?
    • If Improvement is Not Seen, Then What?
    • Case Study
    Delivering Constructive Criticism Training Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Parking Lot
    • Lessons Learned
    • Completion of Action Plans and Evaluations
     

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
  • Public Class Dates for Delivering Constructive Criticism Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Prices excl. GST
    • Lunch and refreshments included
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)
    Location Date 1 Date 2 Date 3 Date 4
    Auckland
    338 Ponsonby Road Ponsonby 1011
    May 24
    1 day course
    $695.00
    Click to book
    Filling fast
    Jul 23
    1 day course
    $695.00
    Click to book
    Filling fast
    Oct 1
    1 day course
    $695.00
    Click to book
    Filling fast
    Nov 29
    1 day course
    $695.00
    Click to book
    Filling fast
    Wellington
    Level 8, 11 Hunter Street Wellington 6011
    May 24
    1 day course
    $695.00
    Click to book
    Filling fast
    Jul 23
    1 day course
    $695.00
    Click to book
    Filling fast
    Oct 1
    1 day course
    $695.00
    Click to book
    Filling fast
    Nov 29
    1 day course
    $695.00
    Click to book
    Filling fast
    Christchurch
    13 Stanley Street, Sydenham Christchurch 8023
    May 24
    1 day course
    $695.00
    Click to book
    Filling fast
    Jul 23
    1 day course
    $695.00
    Click to book
    Filling fast
    Oct 1
    1 day course
    $695.00
    Click to book
    Filling fast
    Nov 29
    1 day course
    $695.00
    Click to book
    Filling fast

    When you book a Public Class with PD Training you can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
Not exactly what you needed? Try other courses in the Human Resources Courses Category

 
shadow
Orgmenta logo
Pre-Class Activities | Always Available Courseware | On Demand Support

org' ment vt. sounds like augment

1. to make greater;

2. to increase impact

Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

×
Trusted Supplier
Privacy Policy - Terms & Conditions
© 2013 - 2019 Professional Development Training NZ Pty Ltd