Creative Problem Solving Training Course

"Learn to become part of the solution."

The PD Training Creative Problem Solving training course will provide participants with a complete and practical understanding of the steps involved to analyse, discover and solve problems in the workplace.

The PD Training Creative Problem Solving Training Course teaches the use of the many tools and techniques that resolve problems smoothly, quickly and efficiently. Along with the resolution, it also concentrates on the identification and removal of the root cause of a problem.

Attend a Creative Problem Solving Training class today, or have one of our professional trainers come to your workplace in Auckland, Christchurch and Wellington.

Please click on the Public Class tab below to view our Creative Problem Solving Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Creative Problem Solving Training Course
Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Creative Problem Solving Training Course

    In this course participants will: 
     
    • Understand the complete process of creatively solving a problem.
    • Learn some key questions to ask when gathering information about a problem  
    • Take home tools to effectively determine what 'the problem is'
    • Learn to write concrete problem statements
    • Discover idea-generating tools like affinity diagrams, word chaining, the box method, the Looking through a different Lens & the blink method
    • Learn to evaluate potential solutions against specific criteria like a cost/benefit analysis or group voting
    • Learn to perform a final problem analysis and then select a solution
    • Understand the why's & how's of refining & re-refining a solution shortlist
    • Learn how to identify the tasks & resources necessary to implement a solution
    • Understand how to evaluate & adapt solutions to reality
    Duration: 1 day course

    Inclusions:


    Top Trainer

    Certificate

    Paper or BYOD tablet

    Tailored Training

    Reinforcement



    + beat the forgetting curve with the

    Pre-Class Activities | Always Available Courseware | On Demand Support

    Org' ment vt. sounds like augment
    1. to make greater; 2. to increase impact

    Beyond the classroom, the Orgmenta App from PD Training augments our instructor led courses by engaging learners before, during and after training.

    The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.



    Creative Problem Solving Training Course testimonials

    Mike did a great job. The team enjoyed themselves and took some useful tips & tricks on board.
    Nexus

     

    "I thoroughly enjoyed the creative problem solving course. The trainer was very knowledgeable regarding the topic. A mixture of activities were undertaken including a group activity at the beginning, partner discussions, a Powerpoint presentation and discussion of the various topics from the work book. It was good that the trainer requested information about the goals of the participants at the beginning of the course and followed up several times during the course to make sure that the learning goals of the participants were being met."

    Individual Course Participant

     

    "Michael was an excellent trainer/facilitator. I have already commented to colleagues about him and the course, which I found most valuable. Everyone from those starting in a job for the first time, to experienced senior managers/CEOs would benefit from this course I feel. Highly recommend."

    Earthquake Commission

     

    "Lynne did a great job in taking our class. Used really easy language and also related herself easily to our examples of problem solving."

    Auldhouse Wellington

     




  • Course Outline - Creative Problem Solving Training Course

    Download Creative Problem Solving Training Course Outline

    Foreword:

    In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

    This Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.

    Creative Problem Solving Training Course - Lesson 1
    Getting Started
    • Workshop Objectives
    Creative Problem Solving Training Course - Lesson 2
    The Problem-Solving Method
    • Introduction to Six-Step Process
    • Problem Definition
    • Information Gathering
    • Generating Possible Solutions
    • Analysing the Solutions
    • Selecting the Best Solution(s)
    • Planning the Next Course of Action
    Creative Problem Solving Training Course - Lesson 3
    Problem Definition
    • Identifying the Problem
    • PAG vs. PAU
    • Determining the Scope
    • Writing the Problem Statement
    Creative Problem Solving Training Course - Lesson 4
    Information Gathering
    • Understanding Types of Information
    • Identifying Key Questions
    • Developing Criteria
    Creative Problem Solving Training Course - Lesson 5
    Brainstorming Basics
    • Creating a Creative Space
    • Setting the Ground Rules
    • Generating Ideas
    Creative Problem Solving Training Course - Lesson 6
    Generating Solutions - Part Two
    • Using the Box Method
    • Using the Looking through a different Lens
    • Using the Blink Method
    Creative Problem Solving Training Course - Lesson 7
    Generating Solutions - Part One
    • Logistical Solutions
    • Using Affinity Diagrams
    • Word Chaining
    Creative Problem Solving Training Course - Lesson 8
    Evaluating Solutions
    • Developing Criteria
    • Using Cost/Benefit Analysis
    • Group Voting
    Creative Problem Solving Training Course - Lesson 9
    Selecting a Solution
    • Doing a Final Analysis
    • Facts vs. Intuition
    • Refining and Re-Refining the Shortlist
    Creative Problem Solving Training Course - Lesson 10
    Planning your Next Steps
    • Identifying Tasks
    • Identifying Resources
    • Evaluating and Adapting
    Creative Problem Solving Training Course - Lesson 11
    Recording Lessons Learned
    • Planning the Follow-up Meetings
    • Celebrating Successes
    • Identifying Improvements
    Creative Problem Solving Training Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Parking Lot
    • Action Plans and Evaluations

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • tailored to your team at no extra cost
    • cost effective - great group pricing
    • you choose the day, duration, place and time
    • flexible length - sessions as short as 1-hour
    • greatest impact in the shortest time
    • great team building opportunity
    • more convenient, people don't need to go off-site
    • World's leading reinforcement system

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator

    These 60-90 minute sessions are highly motivating and thought provoking

    3-hour Power Sessions
    3 hour power session

    3-hour power sessions are targeted and flexible around your operational needs.

    Full-day training
    full day training

    Full day courses delivered with a strong focus on activities and participation.No death by PowerPoint here!

    Conferences
    Conferences

    We can run workshops or provide keynote speakers. Let us provide the highlight of your conference.

    Personalised | Remembered | Applied

    Pre-Class Activities | Always Available Courseware |
    On Demand Support

    Org' ment vt. sounds like augment
    1. to make greater; 2. to increase impact

    Beyond the classroom, the Orgmenta App from PD Training augments our instructor led courses by engaging learners before, during and after training.

    The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

    Report on your Success
    • Easier Planning
    • Faster Administration
    • Simple comprehensive
      reporting
  • Public Class Dates for Creative Problem Solving Training Course

    Details:

    • Time: 9:00 a.m. - 4:30 p.m.
    • Small classes, average 5 people, max 16
    • Click a date below to book
    • Prices excl. GST
    • Pay on Invoice or by Credit Card

    Questions:

    Inclusions:


    Top Trainer

    Certificate

    Lunch &
    Refreshments

    Printed Courseware

    Or go paperless
    Location Date 1 Date 2 Date 3 Date 4
    Auckland
    338 Ponsonby Road Ponsonby 1011
    Sep 15
    1 day course
    $495.00
    Click to book
    Filling fast
    Nov 16
    1 day course
    $495.00
    Click to book
    Filling fast
    Jan 17
    1 day course
    $495.00
    Click to book
    Filling fast
    Mar 2
    1 day course
    $495.00
    Click to book
    Filling fast
    Wellington
    Level 8, 11 Hunter Street Wellington 6011
    Sep 15
    1 day course
    $495.00
    Click to book
    Filling fast
    Nov 16
    1 day course
    $495.00
    Click to book
    Filling fast
    Jan 17
    1 day course
    $495.00
    Click to book
    Filling fast
    Mar 2
    1 day course
    $495.00
    Click to book
    Filling fast
    Christchurch
    13 Stanley Street, Sydenham Christchurch 8023
    Sep 15
    1 day course
    $495.00
    Click to book
    Filling fast
    Nov 16
    1 day course
    $495.00
    Click to book
    Filling fast
    Jan 17
    1 day course
    $495.00
    Click to book
    Filling fast
    Mar 2
    1 day course
    $495.00
    Click to book
    Filling fast
Not exactly what you needed? Try other courses in the Management and Supervision Courses Category

 
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Pre-Class Activities | Always Available Courseware | On Demand Support

org' ment vt. sounds like augment

1. to make greater;

2. to increase impact

Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

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