Workplace Diversity Training

In the new global economy, it is more important than ever to understand how culture affects communication and perception. Improving intercultural communication enhances success by bringing varied perspectives and fresh ideas into the workplace.

These fun, high-energy training courses are available in Auckland, Wellington, Christchurch and New Zealand wide.

Your Learning Outcomes

  • Learn about stereotypes & biases, how they develop, and gain insights into one's own perspectives
  • Gain effective strategies for removing barriers to diversity in the workplace
  • Improve their listening & learn effective questioning techniques to communicate more effectively in a diverse population
  • Learn the importance of non-verbal communication, both one's own and that of others
  • Master ways of encouraging diversity in the workplace while discouraging and preventing discrimination
  • Learn how to respond to personal complaints & develop a support system to manage this resolution process in your organisation
  • Gain a professional approach to record, analyse and resolve situations involving diversity
  • Learn how to create a mechanism of prevention to reduce negative or discriminating situations and to keep them from repeating
Duration: 1.0 day course Live Online Experts



Reviews

Workplace Diversity Training Reviews:




Download Course Outline (PDF)

As the world gets smaller, the workforce becomes more mobile and outsourcing becomes more common. The need to understand diversity and to be able to include cultural diversity as part of the work-place culture is becoming increasingly important.

Course Outline for Workplace Diversity Training

See the Live Online tab for the course outline for the live online course

Topic 1
Getting Started
  • Workshop Objectives
Topic 2
Understanding Diversity
  • What is Diversity?
  • Related Terms and Concepts
  • A Brief History
  • A Legal Overview
Topic 3
Understanding Stereotypes
  • Stereotypes vs. Biases
  • Identifying Your Baggage
  • Understanding what this Means
Topic 4
Breaking Down the Barriers
  • Changing your Personal Approach
  • Encouraging Workplace Changes
  • Encouraging Social Changes
Topic 5
Verbal Communication Skills
  • Listening and Hearing: They aren't the same thing
  • Asking Questions
  • Communicating with Power
Topic 6
Non-Verbal Communication Skills
  • Body Language
  • The Signals you Send to Others
  • It's not WHAT you say, It's HOW you say it
Topic 7
Being Proactive
  • Encouraging Diversity in the Workplace
  • Preventing Discrimination
  • Ways to Discourage Discrimination
Topic 8
Coping with Discrimination
  • Identifying if you have been Discriminated against
  • Methods of Reprisal
  • Choosing a Course of Action
Topic 9
Dealing with Diversity Complaints as a Person
  • What to do if you're Involved in a Complaint
  • Understanding your Role
  • Creating a Support System
Topic 10
Dealing with Diversity Complaints as a Manager
  • Recording the Complaint
  • Identifying Appropriate Actions
  • Choosing a Path
Topic 11
Dealing with Diversity Complaints as an Organisation
  • Receiving a Complaint
  • Choosing a Response
  • Learning from the Complaint
Topic 12
Wrapping Up
  • Words from the Wise
  • Action Plans and Evaluations

In-House Training - We’ll focus on what matters most to you and tailor to your context


Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people connecting online, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

PDT Training Management Centre Logo

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
Not exactly what you needed? Try other courses in the Human Resources Courses Category