Emotional Intelligence (EQ) Training

Develop the Power of Your Emotional Intelligence.

A practical course designed to enhance emotional awareness improve relationships, and build personal and professional resilience.

This tailored course helps your team enhance emotional awareness, improve relationships, and build personal and professional resilience. Delivered one-on-one or in customised group sessions, participants will develop key emotional competencies, from self-awareness to empathetic leadership. Through practical tools and real-world insights, your team will improve communication and leadership skills, learning how to better understand themselves, connect with each other, and respond confidently to workplace challenges. Designed specifically for your organisation, this course ensures learning is aligned with your company’s goals and culture.
You’ll learn how to:


Emotional Self-Awareness

Recognise your team members’ emotional patterns and triggers to better understand how feelings influence workplace decisions and interactions. Building self-awareness strengthens your organisation’s emotional intelligence.


Empathy & Social Awareness

Learn to read emotional cues in colleagues accurately, respond with genuine empathy, and adapt to different workplace dynamics. This enhances collaboration, trust, and team cohesion.


Emotionally Intelligent Communication

Foster open, honest, and respectful communication within your team. Learn to express ideas clearly, listen actively, and manage challenging workplace conversations with integrity.


Building Resilience

Implement practical strategies to strengthen your team’s emotional resilience. Manage workplace stress, navigate challenges effectively, and maintain a positive and balanced mindset under pressure.


The Johari Window & Self-Perception

Use tools like the Johari Window to uncover how team members perceive each other and themselves. This insight promotes openness, personal growth, and stronger workplace relationships.


Leading with Emotional Intelligence

Develop leaders who inspire and influence through empathy, authenticity, and emotional awareness. Emotionally intelligent leadership builds engaged, motivated, and high-performing teams.


Master the art of emotional connection.

Develop your team’s emotional intelligence to strengthen communication, collaboration, and workplace relationships. Our customised in-house EQ training equips your organisation with practical tools to build a more connected, high-performing team.

Course Outline

The PD Training Emotional Intelligence Course is designed to help your team develop essential skills like self-awareness, empathy, and emotional resilience. Tailored to your organisation’s needs, this engaging, science-based course equips participants with practical techniques to enhance relationships and collaboration, driving success across diverse industries.

  • The Power of Emotions
  • The Limbic System

  • Self-Control
  • PPR Framework
  • Emotional Agility
  • Resilience

  • Influencing Others
  • Difficult Conversations
  • Dealing with Change
  • Toxic Workplaces and Emotional Intelligence

  • Tuning In to Your Own Emotions
  • Johari Window

  • Interpersonal skills
  • Emotional Cues
  • Responding with Care
  • Handling Difficult Emotions

Book your emotional intelligence training now

This course is perfect for organisations wanting to enhance self-awareness, empathy, and emotional resilience across teams. Tailored to your business needs, it empowers professionals at all levels—whether new to the workplace, collaborating on projects, or managing teams—to build authentic connections and handle challenges with confidence.

What people are saying about this course:

Imagen 1

"Discussion in class was enlightening - sometimes in a situation you feel you haven't handled it well and the discussion highlighted situations where others had felt the same - this was good for me to realise that I'm not alone in some situations. I have since looked back over the worksheets and manual and have become more self-aware, especially in social situations I can look back and determine what my triggers are when I become defensive or emotionally upset by the words/actions of others"

- Women in Mining Network (WIMnet)

Imagen 2

"Your trainer was great at building rapport, he was interesting and engaging. The training was great as a foundational course on emotional intelligence. I had a really lovely day and felt comfortable in the group and in the facilitation style of the trainer who has an obvious passion for his craft. Well done!" -Department of Communities"

- Child Safety and Disability Services

Imagen 3

"Candy was an outstanding trainer who provided an amazing amount of information, examples and self-awareness activities; demonstrating the vast amount of experience she has in her field. She made me feel incredibly comfortable and was an absolute pleasure to interact with. This was my first course with PD Training and I will be highly recommending these services to my managers and superiors for future reference.".

- Westpac

Background

Start improving your emotional intelligence today

Not sure if this training is right for your team?

Book an Emotional Intelligence Assessment consultation with our experts and discover how developing EQ can enhance your team’s relationships, decision-making, and overall performance.

Ready to lead with impact? Book your spot ?