This Emotional Intelligence course is designed to build your awareness, communication, and leadership skills. Through practical tools and real-world insights, you’ll explore key emotional competencies—from self-awareness to empathetic leadership. Each
core skill you develop will help you better understand yourself, connect with others, and respond to challenges with confidence and emotional clarity.
You’ll learn how to:
Recognise your emotional patterns and triggers to better understand how your feelings influence your decisions and interactions. Developing self-awareness is the foundation of emotional intelligence.
Learn to accurately read emotional cues in others, respond with genuine empathy, and adapt to diverse social and cultural emotional norms. This enhances your ability to connect, collaborate, and build trust.
Engage in open, honest, and respectful conversations. Learn how to express yourself clearly, listen actively, and navigate difficult discussions without manipulation or emotional dishonesty.
Discover practical strategies to strengthen your emotional resilience. Learn how to manage stress, overcome adversity, and maintain a balanced mindset in challenging situations.
Use tools like the Johari Window to uncover how much of yourself you share with others—and what they see in you. This insight fosters openness, personal growth, and stronger relationships.
Learn to inspire and influence others by leading with empathy, authenticity, and emotional awareness. Emotionally intelligent leaders build high-performing, motivated, and engaged teams.
Develop your emotional intelligence to understand yourself and others deeply. Learn to navigate conversations with empathy, build stronger relationships, and create meaningful connections that last. Join our EQ training to unlock your potential for clearer communication, better decision-making, and personal growth.
The PD Training Emotional Intelligence Course has been highly praised by our clients for delivering essential skills to develop self-awareness, empathy, and emotional resilience. Presented in an engaging and practical format, our science-based approach, equips participants with proven techniques to enhance personal and professional relationships across diverse industries.
This course is ideal for professionals at all levels seeking to improve self-awareness, empathy, and emotional resilience. Whether you’re new to the workplace, collaborating with teams, managing projects, or aiming to enhance personal and professional relationships, this training will help you connect authentically and navigate challenges with confidence.
"Discussion in class was enlightening - sometimes in a situation you feel you haven't handled it well and the discussion highlighted situations where others had felt the same - this was good for me to realise that I'm not alone in some situations. I have since looked back over the worksheets and manual and have become more self-aware, especially in social situations I can look back and determine what my triggers are when I become defensive or emotionally upset by the words/actions of others"
- Women in Mining Network (WIMnet)
"Your trainer was great at building rapport, he was interesting and engaging. The training was great as a foundational course on emotional intelligence. I had a really lovely day and felt comfortable in the group and in the facilitation style of the trainer who has an obvious passion for his craft. Well done!" -Department of Communities"
- Child Safety and Disability Services
"Candy was an outstanding trainer who provided an amazing amount of information, examples and self-awareness activities; demonstrating the vast amount of experience she has in her field. She made me feel incredibly comfortable and was an absolute pleasure to interact with. This was my first course with PD Training and I will be highly recommending these services to my managers and superiors for future reference.".
- Westpac
