This tailored in-house course is designed for professionals, team leaders, and emerging leaders who want to enhance communication within their organisation. Using interactive sessions and the REACH profiling tool, your team will gain practical strategies
that can be applied immediately—whether they’re leading a team, collaborating with peers, or engaging clients. Tailored to your organisation’s needs, this training will help boost communication and improve team dynamics.
Participants will learn how to:
Use the REACH profiling tool to identify the communication preferences and personality types of your team members, fostering better understanding and collaboration within your organisation.
Learn to recognise different personality types and communication styles in your team and clients, enabling you to lead with empathy, precision, and impact.
Learn how to adapt your leadership communication to different situations and team dynamics, ensuring clear understanding and successful collaboration across all levels.
Identify and overcome communication obstacles that may affect team dynamics—such as assumptions, distractions, and mismatched styles—leading to more productive and engaged teams.
Equip your team to communicate with confidence by mastering the S.T.A.R. method, enabling your leaders to deliver clear and compelling messages in high-pressure situations.
Develop active listening skills within your team, enhancing collaboration, uncovering valuable insights, and building trust through meaningful conversations and body language reading.
Turn your team into confident communicators. Our communication skills training helps your team speak clearly, build trust, and make a lasting impression in every interaction—internally and with clients.
The PD Training Communication Skills Course has been highly praised by organisations for providing practical techniques to communicate clearly, confidently, and effectively in all workplace situations. Presented in a dynamic, engaging format, this training helps teams build stronger relationships, reduce misunderstandings, and improve overall performance—making it an invaluable resource for organisations across various industries.
Ideal for teams and professionals at all levels, this course will help enhance clarity, confidence, and influence within your organisation. Whether your team is new to the workplace, leading projects, or preparing for leadership roles, this training will help them connect more effectively...
"Very interesting simplifying behaviours that we use daily whilst communicating, breaking it down into parts i.e. body language, tone conveys messages as strongly as words do." "Your company is very lucky to have Mark on board! Mark was probably one of the best presenters/coaches I've ever come across in my 20 year office careers involving countless training sessions on various topics. His energy and demeanour is contagious, and he is very motivating and engaging. I got a lot of value out of the course and his time. I can't wait to put his tips and tricks to use in work and personal life."
- Chubb Insurance Australia Limited
"Touching base at the end of the training session on how to deliver and listen to difficult conversations, i.e. using the "I" and not "you" approach - talking about how an issue or action made you feel (less confrontational etc)." "I think the course was very relevant about raising awareness of each other’s communication skills in our teams. I would have loved more time to discuss micro skills around communication. However I was very happy with what we learnt during the training session"
- SunnyKids
"Best course I have ever attended. A great day learning from our trainer, manuals, food, environment, information. The way and structure in which the course was run made you feel comfortable and learning easy. I wasn't bored but engaged the whole day. Wasn't made feel pressured or stressed but rather comfortable right from the start. I would highly recommend this course and our trainer and would love to do further courses with this style of training and trainer." "Very relaxed and interactive environment. Learnt a lot about myself and ways I can improve my communication both in the workplace and socially".
- Weleda Australia
